AskGamblers Quick Overview
Editor’s View
Overall the feel of the casino is very welcoming although we found navigating up and down the casino difficult with no scroll bars and the same applies when we listed the gaming providers. There was no option to scroll down through the provider list making it more difficult to see which providers are on offer. The menu to the left of the screen is more user friendly and offers quick access to live chat. But from a usability perspective, we think there could be some improvements.
- Excellent selection of payment methods
- Good choice of payment methods
- 24/7 live chat
- No weekend withdrawals
- Slow pending timeframes
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
Betsomnia Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Betsomnia Casino
Betsomnia Casino is an online casino available in the English and German languages. The casino has thousands of games, including online slots and table games, along with important features such as 24/7 support.
You can register an account directly through your web browser, or you can switch to the latest smartphones and tablets if you prefer mobile casino sites. You’ll have access to the casino's full set of games and features regardless of which device you use.
Below is our expert casino review, so you can get the facts before you play;. Don;t be afraid to visit us in the forum if there’s something we haven’t covered below.
- E-Wallets 0-72 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betsomnia Casino
The casino supports a wide range of payment methods, including the latest debit cards and web wallets. It’s also a crypto casino, so you can deposit and withdraw using additional options. You’ll find the minimum and maximum limits through the cashier of a registered account, but they start from 40 EUR.
Withdrawals are processed according to the maximum limits, which is 5,000 EUR per week, or 30,000 per month. You should note that withdrawals from an online casino bonus have additional maximum limits, which can be found in its terms and conditions.
You can have a maximum of three withdrawals in your account at any one time, and the casino may take up to three business days to process it.
There are no weekend withdrawals as the finance department only works Monday to Friday, 6 am to 5 pm GMT. You must follow the casino's KYC Process before you can withdraw, but they will contact you with more information regarding this.
Games at Betsomnia Casino
The casino is home to more than 50 gaming providers so there are plenty of casino games. You can enjoy thousands of online slots, including the latest Megaways and Bonus Buys if you are from an eligible country.
You can list the gaming providers from the games lobby to see how many games are supported in your country and you can click to view your favourites. If you have a game in mind you can search for it using the search engine tools. Each game is also labelled by its provider.
Of course, it’s not just about the slots. The casino is home to various table games or you can enjoy the thrill of a live casino. The casino has games from numerous live providers, including Evolution Gaming, Ezugi and Playtech.
Betsomnia Casino's Commitment to Responsible Gambling
The casino supports responsible gambling, although they do not have additional features or tools that can help you maintain control of your spending. We’d like to see this improved in the future.
If you want to self exclude you must contact the casino by email and they will close your account within 24 hours.
There is limited information regarding responsible gambling on their site, although they have listed a series of questions to help you figure out whether or not you may be suffering from gambling related harms. If you are, they have listed the details of three organsations that can offer additional support and advice.
Customer Support at Betsomnia Casino
If you have any questions or concerns, you can contact the casino through live chat, which is available from the left-hand menu bar. There is no chatbot, so you will be transferred to an agent when one is available.
We tested the live chat feature and are pleased to report that there are no issues. We were transferred immediately, and there were no queuing times. The agent was friendly and responsive and able to deal with our questions adequately. The other good news is that live chat agents are available 24/7.
If you need additional support, you can email the casino, although it is not clear what their response times are.
Complaints
Read the complaints other players have left for Betsomnia Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear Customer, Thank you for your positive review and for choosing Betsomnia as your gaming platform. We're thrilled that your experience has been rewarding, and we appreciate your patience with any occasional slow loading times. We’re continuously working to enhance our platform, and your feedback is invaluable. If you have any other suggestions or need assistance, we’re here to help. Sincerely, The Betsomnia Team
It just so happens that I play at the casino regularly. Well, why not? I believe I was born under a lucky star, so I tend to do well in such games. Betsomnia is one of my favorite casinos. An indispensable plus for me is that they have a mobile app, so I can play anytime!
I wish the developers would improve the design a bit, but it's not a major issue. I'll continue using it, and I'll write a more detailed review of Betsomnia later.
Dear Customer, Thank you for being a regular player and for your thoughtful review. We're glad to hear that Betsomnia is one of your favorite casinos and that our mobile app adds to your gaming convenience. We’re also taking note of your suggestion to improve the design. We look forward to reading your more detailed review in the future. If you need anything in the meantime, we’re here for you. Best regards, The Betsomnia Team
I want to express my gratitude to Oliver, who hepped me with my account-related questions. I never thoughr that customer support, especially in a casino, could have such responsive and understanding individuals! The games run quite smoothly. An essential plus is the variety of payment options, and the bonuses are a nice touch!
So far i can't say that i'm very dissatisfied with anything. I would probably like there to be more cool features for regular customers. It would be nice to add more games
Dear Customer, Thank you for your 10/10 review and for recognizing Oliver's efforts in helping you with your account. We're thrilled that you’re enjoying the variety of games and payment options on Betsomnia. Your suggestion to add more features for regular customers is noted, and we're always working on improving your experience. If there’s anything else we can do to enhance your time with us, please let us know. Warm regards, The Betsomnia Team
One of the advantages of Betsomnia is that I felt like a valued customer from my very first game. I particularly liked their customer support - I had some issues with withdrawals, but their managers helped me resolve the problem quickly!
Site design. Everything seems to be quite convenient, but I would like a more visually pleasing design. I Would also like to make withdrawals faster than they are now
Dear Customer, Thank you for your review and for sharing your positive experience with our customer support. We're glad to hear that you feel valued as a customer. We’re also taking your feedback about the site design and withdrawal speeds seriously and will continue working on improvements. If there’s anything else you’d like to see or discuss, we’re here to help. Best regards, The Betsomnia Team
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
In the beginning, I played with small amounts of money to avoid feeling too worried about losing. However, after 2 or 3 months, I began gradually increasing my bets, and it turned out to be a great decision. Although I can't say I became extremely wealthy, I consistently have more wins than losses.
The only minor downside is that sometimes the website can be a bit slow (maybe it's wi-fi's problem), but overall, I'm still gonna use Betsomnia to have positive experience!