AskGamblers Quick Overview
Editor’s View
Overall the feel of the casino is very welcoming although we found navigating up and down the casino difficult with no scroll bars and the same applies when we listed the gaming providers. There was no option to scroll down through the provider list making it more difficult to see which providers are on offer. The menu to the left of the screen is more user friendly and offers quick access to live chat. But from a usability perspective, we think there could be some improvements.
- Excellent selection of payment methods
- Good choice of payment methods
- 24/7 live chat
- No weekend withdrawals
- Slow pending timeframes
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Betsomnia Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Betsomnia Casino
Betsomnia Casino is an online casino available in the English and German languages. The casino has thousands of games, including online slots and table games, along with important features such as 24/7 support.
You can register an account directly through your web browser, or you can switch to the latest smartphones and tablets if you prefer mobile casino sites. You’ll have access to the casino's full set of games and features regardless of which device you use.
Below is our expert casino review, so you can get the facts before you play;. Don;t be afraid to visit us in the forum if there’s something we haven’t covered below.
- E-Wallets 0-72 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betsomnia Casino
The casino supports a wide range of payment methods, including the latest debit cards and web wallets. It’s also a crypto casino, so you can deposit and withdraw using additional options. You’ll find the minimum and maximum limits through the cashier of a registered account, but they start from 40 EUR.
Withdrawals are processed according to the maximum limits, which is 5,000 EUR per week, or 30,000 per month. You should note that withdrawals from an online casino bonus have additional maximum limits, which can be found in its terms and conditions.
You can have a maximum of three withdrawals in your account at any one time, and the casino may take up to three business days to process it.
There are no weekend withdrawals as the finance department only works Monday to Friday, 6 am to 5 pm GMT. You must follow the casino's KYC Process before you can withdraw, but they will contact you with more information regarding this.
Games at Betsomnia Casino
The casino is home to more than 50 gaming providers so there are plenty of casino games. You can enjoy thousands of online slots, including the latest Megaways and Bonus Buys if you are from an eligible country.
You can list the gaming providers from the games lobby to see how many games are supported in your country and you can click to view your favourites. If you have a game in mind you can search for it using the search engine tools. Each game is also labelled by its provider.
Of course, it’s not just about the slots. The casino is home to various table games or you can enjoy the thrill of a live casino. The casino has games from numerous live providers, including Evolution Gaming, Ezugi and Playtech.
Betsomnia Casino's Commitment to Responsible Gambling
The casino supports responsible gambling, although they do not have additional features or tools that can help you maintain control of your spending. We’d like to see this improved in the future.
If you want to self exclude you must contact the casino by email and they will close your account within 24 hours.
There is limited information regarding responsible gambling on their site, although they have listed a series of questions to help you figure out whether or not you may be suffering from gambling related harms. If you are, they have listed the details of three organsations that can offer additional support and advice.
Customer Support at Betsomnia Casino
If you have any questions or concerns, you can contact the casino through live chat, which is available from the left-hand menu bar. There is no chatbot, so you will be transferred to an agent when one is available.
We tested the live chat feature and are pleased to report that there are no issues. We were transferred immediately, and there were no queuing times. The agent was friendly and responsive and able to deal with our questions adequately. The other good news is that live chat agents are available 24/7.
If you need additional support, you can email the casino, although it is not clear what their response times are.
Complaints
Read the complaints other players have left for Betsomnia Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Customer, We’re thrilled that you love our bonus system and loyalty program! Your satisfaction is our priority, and we're glad that our bonuses keep your experience exciting and fresh. We'll continue to enhance our offerings to meet your expectations. Best regards, The Betsomnia Team
I've been playing at Betsomnia for a few months now and I'm quite satisfied. The game selection is impressive, especially the slots. I had a couple of issues with payment processing, but their customer service was helpful and resolved my concerns promptly. It's definitely a solid choice for online gaming.
Dear Customer, Thank you for your feedback! We're happy that you're satisfied with our game selection and customer service. We apologize for any issues with payment processing and are glad our team could resolve your concerns. We appreciate your continued support. Best regards, The Betsomnia Team
There are so many games on Betsomnia, and you get rewarded for playing them. It doesn't just look good, it works great, which is what I need. I'm all about those neat little bonuses they give you as you go. They’re always updating things, which keeps it interesting. I'm just crossing my fingers for a more personalized game recommendation system.
Dear Customer, We’re glad you’re enjoying the variety of games and bonuses on Betsomnia! Your suggestion for a personalized game recommendation system is noted. We're committed to continuously updating our platform to keep your experience exciting. Best regards, The Betsomnia Team
Betsomnia stands out with its extensive game library and multiple deposit options. The loyalty program enhances the gaming experience. The site's design is functional but could be more modern. The customer support is efficient and helpful, making my experience smooth and enjoyable.
Dear Customer, Thank you for your feedback on our game library, deposit options, and loyalty program. We're working on modernizing the site's design and appreciate your input. We're glad you had a smooth and enjoyable experience with us. Best regards, The Betsomnia Team
As a European player over 18, I find Betsomnia to be a great online casino choice. The array of games and the ease of playing on mobile devices are commendable. The support team is efficient, and the option to install PWA is a nice touch. However, the design could be more appealing, and I'm looking forward to seeing more daily mechanics like tournaments.
Dear Customer, We're pleased that you find Betsomnia a great choice, especially for mobile play and our PWA option. We’re working on improving the design and adding more daily mechanics like tournaments to enhance your experience further. Best regards, The Betsomnia Team
As a European player, I'm really impressed with how Betsomnia caters to my gaming preferences. The bonuses are thoughtfully designed, aligning perfectly with what we look for in our market. A bit more transparency in their promotional strategies would be great, though. The weekly specials are a standout feature for me, adding a lot of excitement. I'd love to see even more of these engaging elements in the future.
Dear Customer, We’re happy that our bonuses align with your preferences, and we're glad you enjoy our weekly specials. We appreciate your suggestion for more transparency in promotions and are committed to making improvements based on your feedback. Best regards, The Betsomnia Team
Betsomnia impresses me with its vast array of games, offering endless options and always something new to explore. The flexibility in deposit methods, including the use of various currencies and crypto, is a significant advantage. I appreciate the loyalty program, which adds an extra layer of enjoyment. The bonuses are quite generous, although they could be more visible. The website's design is satisfactory, and the mobile compatibility makes gaming on the go effortless. Overall, I'd rate Betsomnia a strong 9 out of 10. It's a top-notch online casino experience.
In fact, there are practically no downsides. The only thing I would like to improve at the moment is the design of the site. everything seems to be intuitive, but I wanted a more pleasant visualization
Dear Customer, We’re delighted that you appreciate our vast game selection, flexible deposit options, and loyalty program. Your feedback on the visibility of bonuses and site design is noted, and we're committed to enhancing these aspects for a better experience. Best regards, The Betsomnia Team
The Progressive Web App from Betsomnia is an absolute game-changer for me. It's incredibly convenient, like carrying a full-fledged casino right in my pocket. The app's performance is flawless, allowing me to enjoy all my favorite games wherever I am. While the website itself is quite good, the app experience is simply outstanding.
At first there were problems with withdrawing money. I contacted the top manager, explained the whole situation to him, and he helped solve the problems in just a couple of hours. There is still a residue, so it would be cool to solve this problem.
Dear Customer, Thank you for your positive review of our PWA and customer service. We're glad our top manager could resolve your withdrawal issue quickly. Your feedback is valuable, and we're working to prevent such issues in the future. Best regards, The Betsomnia Team
Betsomnia provides a really solid gaming experience, made even better by their excellent bonus system. I love getting extra perks while enjoying their diverse selection of games. The flexibility in deposit options, like using crypto, is a great advantage. The website's design is pretty good and it's easy to use on my phone. These bonuses add a lot to the fun, making it a more rewarding experience. Overall, Betsomnia is a great choice for online gaming with its user-friendly interface and attractive bonuses.
The casino as a whole is not bad, the only thing is that I would like to add more diverse games, since constantly playing the same ones gets boring and does not bring such pleasure anymore.
Dear Customer, We’re glad you enjoy our bonus system, game selection, and user-friendly interface. Your suggestion for more diverse games is noted, and we're constantly working to expand our offerings to keep your experience fresh and enjoyable. Best regards, The Betsomnia Team
What I really enjoy about Betsomnia is its well-structured loyalty program. It feels good to be rewarded for my time spent playing. The game selection is impressive, and the flexibility in deposit methods is convenient. The site works well on mobile, and the bonuses, while sometimes hard to find, are quite attractive.
Dear Customer, Thank you for appreciating our loyalty program, game selection, and mobile functionality! We’re glad you enjoy our bonuses, and we’re working to make them more accessible. Best regards, The Betsomnia Team
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The bonus system at Betsomnia is fantastic and truly one of the best out there. The diversity and regularity of the bonuses they offer keep the gaming experience thrilling and fresh. I'm particularly impressed with their loyalty program, which generously rewards regular play. It's worth noting that some bonuses are especially great for high rollers, so there's something for every style of play. Overall, Betsomnia's approach to bonuses and rewards significantly enhances the enjoyment of their platform.