AskGamblers Quick Overview
Editor’s View
Overall the feel of the casino is very welcoming although we found navigating up and down the casino difficult with no scroll bars and the same applies when we listed the gaming providers. There was no option to scroll down through the provider list making it more difficult to see which providers are on offer. The menu to the left of the screen is more user friendly and offers quick access to live chat. But from a usability perspective, we think there could be some improvements.
- Excellent selection of payment methods
- Good choice of payment methods
- 24/7 live chat
- No weekend withdrawals
- Slow pending timeframes
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Betsomnia Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information about Betsomnia Casino
Betsomnia Casino is an online casino available in the English and German languages. The casino has thousands of games, including online slots and table games, along with important features such as 24/7 support.
You can register an account directly through your web browser, or you can switch to the latest smartphones and tablets if you prefer mobile casino sites. You’ll have access to the casino's full set of games and features regardless of which device you use.
Below is our expert casino review, so you can get the facts before you play;. Don;t be afraid to visit us in the forum if there’s something we haven’t covered below.
- E-Wallets 0-72 hours
- Bank Transfers 3-5 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betsomnia Casino
The casino supports a wide range of payment methods, including the latest debit cards and web wallets. It’s also a crypto casino, so you can deposit and withdraw using additional options. You’ll find the minimum and maximum limits through the cashier of a registered account, but they start from 40 EUR.
Withdrawals are processed according to the maximum limits, which is 5,000 EUR per week, or 30,000 per month. You should note that withdrawals from an online casino bonus have additional maximum limits, which can be found in its terms and conditions.
You can have a maximum of three withdrawals in your account at any one time, and the casino may take up to three business days to process it.
There are no weekend withdrawals as the finance department only works Monday to Friday, 6 am to 5 pm GMT. You must follow the casino's KYC Process before you can withdraw, but they will contact you with more information regarding this.
Games at Betsomnia Casino
The casino is home to more than 50 gaming providers so there are plenty of casino games. You can enjoy thousands of online slots, including the latest Megaways and Bonus Buys if you are from an eligible country.
You can list the gaming providers from the games lobby to see how many games are supported in your country and you can click to view your favourites. If you have a game in mind you can search for it using the search engine tools. Each game is also labelled by its provider.
Of course, it’s not just about the slots. The casino is home to various table games or you can enjoy the thrill of a live casino. The casino has games from numerous live providers, including Evolution Gaming, Ezugi and Playtech.
Betsomnia Casino's Commitment to Responsible Gambling
The casino supports responsible gambling, although they do not have additional features or tools that can help you maintain control of your spending. We’d like to see this improved in the future.
If you want to self exclude you must contact the casino by email and they will close your account within 24 hours.
There is limited information regarding responsible gambling on their site, although they have listed a series of questions to help you figure out whether or not you may be suffering from gambling related harms. If you are, they have listed the details of three organsations that can offer additional support and advice.
Customer Support at Betsomnia Casino
If you have any questions or concerns, you can contact the casino through live chat, which is available from the left-hand menu bar. There is no chatbot, so you will be transferred to an agent when one is available.
We tested the live chat feature and are pleased to report that there are no issues. We were transferred immediately, and there were no queuing times. The agent was friendly and responsive and able to deal with our questions adequately. The other good news is that live chat agents are available 24/7.
If you need additional support, you can email the casino, although it is not clear what their response times are.
Complaints
Read the complaints other players have left for Betsomnia Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Dear Customer, Congratulations on your impressive win! We're thrilled that you found our platform safe and fair, and that our support team provided excellent service. Your trust and satisfaction are our top priorities, and we're delighted to have you as part of our community. Best regards, The Betsomnia Team
Betsomnia's customer support deserves applause for their round-the-clock availability and prompt responses. They have been incredibly helpful and accommodating whenever I have needed assistance. Their polite and patient attitude makes it a pleasure to interact with them. Betsomnia's customer support sets a benchmark for exceptional service in the online casino industry.
Dear Customer, Thank you for your kind words about our customer support team! We're glad to hear that our round-the-clock service has been helpful and accommodating. Your satisfaction is important to us, and we're committed to maintaining this level of service. Best regards, The Betsomnia Team
Betsomnia's VIP program exceeded all my expectations. The personal managers are quick to respond, extremely polite, and are always willing to help out with any questions or concerns I have. I've never experienced such excellent customer service in an online casino before. Betsomnia is definitely the best!
Dear Customer, We're delighted that our VIP program exceeded your expectations! It's great to know that our personal managers have been responsive and helpful. We're committed to providing the best service possible and appreciate your recognition of our efforts. Best regards, The Betsomnia Team
I've been playing at Beatsomnia for a while now, and their promise of 100% payouts is the real deal. It's nice to know that I can trust them to fulfill their obligations and constantly pay me. This is exactly the kind of online casino that I can recommend to anyone who is looking for honesty and reliability.
Dear Customer, Thank you for your continued trust in Betsomnia! We're pleased that our 100% payout policy has met your expectations. Your recommendation means a lot to us, and we're dedicated to maintaining our honesty and reliability. Best regards, The Betsomnia Team
I have been playing at Bestomnia online casino for several months now and I must say, it is definitely the best casino out there. The variety of games they offer is impressive, from slots to table games and even live dealer options. The graphics and gameplay are top-notch, providing a realistic casino experience right from the comfort of my home. The customer support is also excellent, always ready to help and resolve any issues I have faced. I highly recommend Bestomnia to anyone looking for a reliable and enjoyable online casino.
But there are also disadvantages. The site seems to me not very convenient. Also, the withdrawal of money is repelled by some problems. I hope my comments will be taken into account.
Dear Customer, We're glad you're enjoying our game variety and customer support! We appreciate your feedback on the site's convenience and withdrawal process and are working to make improvements. Your comments are valuable, and we're committed to enhancing your experience. Best regards, The Betsomnia Team
As an occasional player, I find Betsomnia's bonuses really appealing. The welcome bonus was a fantastic motivator to get started, and the additional bonuses they roll out are a nice touch. These bonuses enhance my gaming experience, giving me more value for my time spent playing. It would be great to see more offers that cater to players who aren't on the platform as frequently
Dear Customer, We're thrilled that you find our bonuses appealing and that they enhance your gaming experience. We'll take your suggestion into account as we continue to develop more offers for all types of players. Thank you for your feedback and support! Best regards, The Betsomnia Team
I've had a good experience with Betsomnia, mainly due to their excellent customer support. They're always available and provide clear, helpful answers. The selection of blackjack games is impressive, and the overall gaming experience is smooth. However, I've noticed that the mobile app doesn't have all the features available on the desktop version, which can be limiting when I want to play on the go.
Dear Customer, Thank you for your positive feedback about our customer support and blackjack games! We appreciate your patience regarding the mobile app features, and we're working on making improvements to ensure a better mobile experience for you. Best regards, The Betsomnia Team
I've been a member of Bestomnia online casino for quite some time and have never been disappointed. The customer support team is always friendly and professional, ensuring that any issues or queries are promptly addressed. What's more, Bestomnia has an impressive VIP program that rewards loyal players with exclusive bonuses, gifts, and personalized support. With their wide game selection, secure transactions, and exceptional customer service.
Dear Customer, We're pleased to know that you've had a great experience with our customer support and VIP program! Your satisfaction is our priority, and we're glad to have earned your trust. Thank you for being a loyal member of Betsomnia. Best regards, The Betsomnia Team
Bestomnia is one of the best online casinos available. The high-quality graphics and smooth gameplay create an exciting and immersive gaming experience. The customer support team is always available and ready to assist, making it easy to resolve any issues or answer any questions. The variety of payment methods provided is also convenient, allowing for easy deposits and withdrawals. However, I would love to see the addition of more progressive jackpot games for a chance to win even bigger prizes. Nevertheless, Bestomnia remains my go-to online casino.
Dear Customer, Thank you for your kind words about our graphics, gameplay, and customer support. We're always looking for ways to improve, and your suggestion for more progressive jackpot games is noted. We're committed to enhancing your gaming experience even further. Best regards, The Betsomnia Team
Bestomnia Casino is my go-to online casino for its generous promotions and bonuses. They offer a welcome bonus, as well as regular promotions throughout the week. The wagering requirements are fair, and I have found it relatively easy to cash out my winnings. However, the withdrawal process can sometimes take longer than expected, which is the only downside I have found.
Dear Customer, Thank you for highlighting our promotions and bonuses! We're glad you're enjoying the rewards. We understand that the withdrawal process can sometimes take longer than expected and appreciate your patience. We're working to make it faster for you. Best regards, The Betsomnia Team
Betsomnia Casino News
Read all news about Betsomnia Casino, check for updates and stay tuned for exclusive bonuses.
MEGAPARTNERS, a direct advertiser and product-oriented IT company in the iGaming industry, has announced the launch of its new online casino brand — Betsomnia Casino, targeting the Netherlands, Austria and Canada.Betsomnia, operating under a Curaçao licence, offers the widest selection of 8,000+ games. These include slots, live casino games, Crash, Bonus Buy, Jackpot, table games, video poker, roulette, and many others.Bonuses Galore at BetsomniaBetsomnia offers classic casino bonuses for players:Weekly cashback - up to 20%Weekend Spins + Wednesday Free SpinsFirst deposit bonus - 100% up to €15000Welcome bonus - 100 FS + 100% up to €15000The level-based VIP program gives you a Personal account manager, higher withdrawal limits, higher cashback, and a bunch of our secret bonuses.“We are excited to launch Betsomnia Casino — a product created exclusively for players and based on their needs,” said Anton Petrov, CEO of MEGAPARTNERS.“The brand will soon introduce unconventional mechanics for additional earnings. We believe Betsomnia will become a top choice for online casino enthusiasts worldwide,” Petrov noted.About MEGAPARTNERSMEGAPARTNERS is more than just an affiliate program. It is a product-oriented IT company with its own development department, offering a range of tools and services to help online businesses grow and succeed. MEGAPARTNERS are looking for traffic for our iGaming brands, and an ever-expanding audience increases ROI. All brands included in MEGAPARTNERS have legal permission to conduct online gambling based on Curaçao and MGA licenses.For more information, please visit megapartners.io.
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On January 2024 within just a few rounds, I hit a mind-blowing win of $10,800.00! Beyond my extraordinary triumph, they hold an impeccable reputation in the online gambling world. They are licensed and regulated, offering a safe and fair gaming environment. Moreover, their customer support team proved to be friendly, professional, and readily available to assist me with any queries or concerns. Betsomnia proved that big wins are real.