AskGamblers Quick Overview
Editor’s View
Betsafe Casino offers a wide range of slots, an amazing live casino section, and eye-catching tournaments that will keep you engaged. Overall, the casino is visually appealing, with intuitive navigation, allowing you to easily reach any corner of the site.
- Live chat open 24/7
- Certificate of Trust
- Diverse offer of casino games
- Few payment methods available
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
19+. T&C Apply. Play Responsibly
Betsafe Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
General Information About Betsafe Casino
Betsafe Casino is an online casino owned and operated by BML Group Ltd Casinos. The casino has acquired two licences, one from the Malta Gaming Authority and the other from the Swedish Gambling Authority. Swedish players should check the terms and conditions before they register, as some different rules apply to their players due to stricter laws and regulations.
With an 8.1 CasinoRank, Betsafe Casino has earned AskGamblers’ Certificate of Trust, which shows players that it is a reliable casino.
To create an account at Betsafe Casino, you have to enter some personal information. It takes a few minutes to check everything and deposit money. You can choose a language in the upper right corner of the page, next to the registration and log-in options.
We’re writing real casino reviews to show AskGamblers players the ups and downs of every casino so they can get informed before they start playing. Make sure to keep reading to learn all about Betsafe Casino before you register.
- E-Wallets 0-1 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Payment Information and Options at Betsafe Casino
Betsafe Casino offers only the essential payment methods for deposits and withdrawals. The minimum deposit amount is €10, and you can use a card such as Maestro, MasterCard, or Visa. Other payment options include Neteller, PaysafeCard, Skrill, and Trustly.
The withdrawal list is just as short with the addition of EcoPayz. The minimum amount you can withdraw from Betsafe Casino is €20. The casino's withdrawal processing time is up to 24 hours. But it may take some time to see the money in your account. You may wait between 2 and 7 days for bank transfers, while Visa and MasterCard take up to 5 days.
If you plan to join Betsafe Casino, we advise you to use Neteller and Skrill, which have no waiting period. Alternatively, Trustly transactions are immediate to most banks, with a few exceptions and a waiting period of up to three days.
Games at Betsafe Casino
Betsafe Casino offers a wide variety of games. If you’re into online slots, you can explore some new games launched by top providers or take a few spins of popular and exclusive slots. Jackpot slots, machines with the bonus buy feature, megaways, and drops and wins are also available. You can play for fun before you decide to deposit.
The library of live dealer games is astonishing. Players can join in at virtual tables to play blackjack, roulette, baccarat or video poker. There are over 5 live casino game providers, including Evolution, Ezugi and Pragmatic Play so you can pick your favourites.
If that’s not your cup of tea, you can enjoy classic table games or test your luck with crash games. The casino also organises regular tournaments, offering cash prizes and other valuable rewards for top-ranking members.
Betsafe Casino’s Commitment to Responsible Gambling
As a player, it’s important to think of gambling as entertainment and have control of your spending. Betsafe Casino understands that some players can fall off the rails, which is why they introduce multiple responsible gambling features.
With reality checks, the casino wants to remind players of the time they’ve spent gambling. After every 60 minutes, the pop-up will appear, asking the players to continue playing or exit the game.
You can set limits on your deposit directly in your account or by contacting support. Players from Sweden are obligated to do so upon registration, and they also have the session limit option. Other features include cooling off and self-exclusion that can range from 24-hour timeouts to indefinite periods.
Customer Support at Betsafe Casino
To access customer support at Betsafe Casino, click on the Help Center, which is in the footer. If you can’t find your answer in the FAQ section, you can contact customer service via live chat or email.
The live chat is available 24/7, and it takes approximately 30 seconds for the casino representatives to get back to you. To activate it, you need to add your first and last name, email address, home address, date of birth and choose the topic with your question and the casino will connect you with an available agent. The verification is a part of the casino's security procedure.
The alternative is to write an email where you’d wait up to an hour to get a response. We recommend going through the live chat as this is the quickest way to receive answers to all your questions.
Complaints
Read the complaints other players have left for Betsafe Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Hi Cnichas Thank you for your reply. For us, your opinion is extremely important and we appreciate all feedback from our customers. When it comes to our promotions, we´re always aiming to offer a wide selection of different offers to accommodate all our customers. Regarding South Africa, we will look into the opportunity to offer a welcome package to new customers, but cannot give any guarantees at this point. If you have any questions directly related to your player account, please contact our customer service team who will are happy to assist you with any questions you might have. Have a great day and once again, thank you for your feedback. Kind regards,
I like the way the black and red goes so well on the banner / logo. Apart from that nothing probably change my mind, if they changed their customer view of South African players.
SA players must stay away from this casino they value us less than dry stale toast, loyalty is not rewarded here despite playing there for years and no promos giving to SA players there are far far better casinos for SA players that value us. This place is full of arrogance and bs.
Hi Cnichas. We are sorry to hear that you believe that SA players are not valued on Betsafe Casino. It would be great if you could tell us the exact reason why you believe this to make sure that we rectify from our end if needs be. We have high esteem for all our players no matter where they come from, hence if you believe that you have been not treated well please explain to us what has happened and we will take it on board to investigate further. I look forward to your reply. Thanks
Betsafe is a casino I joined back in 2014 according to my mail, but I made my first deposit here only a few days ago. They have a great site with nice, easy navigation and offer a few gaming platforms like Slots, Live Betting, Live Casino and Poker.Live chat support is available and their operators are kind and professional. I had a few issues to resolve and Elsa was more that eager to help.
From the bonuses this casino has a 100% match bonus up to 200 euros plus 50 free spins on Gonzo. The minimum deposit to take this bonus is 15 euros but it has a pretty high wager of 35 x bonus + deposit. I really like their selection of slot games. They offer games from NetEnt, Micorgaming and my favorite NextGen Gaming. I think the only reason I made a deposit here is because they offer these slots. The casino has a few complaints but all of them are resolved and has a high rating. The pending period here is 12-24 hours and E-wallet payments are processed within 24 hours. This is a descent withdrawal frame so I think this is a safe casino to play in.
I decided to make a deposit here and take their welcome bonus because I had only 20 euros on my Neteller and I need some nice promo to boost my balance. I was hoping to get some solid wins from the free spins. I made a deposit, activated the bonus and the free spins were added automatically. From the free spins I won about 12 euros. I was hoping for more but you can’t complain from free spins. It could have been even less. So I started playing with a solid 52 euros and enjoyed some of my favorite slots. Still in the end I didn’t manage to make a withdrawal and lost my balance.
I will make a deposit here again but this time I hope I will be luckier.
- Fast withdrawals, if you deposit via Trustly and withdraw with it you get cash in 10 minutes to your bank. First time takes little longer of course.
- Great online support.
- Nice looking site.
- Good bonuses and more bonuses to loyal players.
- I have been playing in this casino continuously over 2 years, one of my favorite casinos for sure!
I want little more bonuses but still perfect casino to play games and have fun.
Betsafe is a brand you will come across often in the online gambling domain. But I always try to find out for myself to see if the expectations are met. The same went for Betsafe Casino when I decided to join. They offer a decent sized welcome bonus and a wide array of high quality games since they are powered by some of the largest online casino software providers in the world, including NetEnt and Microgaming.
I like the fact that they have so many games and other side products like poker, sportsbetting, live table games and much more. With a slogan like ‘In It To Win It’ I’m all game! Of course I’m in it to win it and won’t be happy with anything else. I did not take advantage of their welcome bonus for online casino games though.
In fact, I wouldn’t even recommend to take their welcome bonus since the wagering requirements are extremely high making it -EV undoubtedly. Maybe if you make a very small deposit of 10 euros or 20 euros it wouldn’t be that bad, but other than that I seriously wouldn’t bother. I started out playing poker first when I joined them. I made a deposit of around 180 euros and saw many options being offered including the most popular eWallets Neteller and Skrill.
Keep in mind that some options charge additional fees which is never nice since your bankroll will be even smaller then. When playing poker at Betsafe I managed to hit a set 3 times in a row and before I knew I was 120 euros up while playing cash games. However, all this didn’t take extremely long as soon I received pocket kings. I of course was happy and was trying to get a reaction, and I certainly got one.
From the player next to me holding pocket aces. Good lord, I knew I was in a world of trouble when we both went all in pre-flop for me to end up losing. Later on I lost again with pocket kings to ace-rag. With 240 euros in my balance I decided to play Game of Thrones and lost all my money on that game playing 1.20 euro bets, while also playing a bit of DOA.
I guess it just wasn’t my day. Their support was nice though and was easily to reach to remove some loss limit they automatically have installed for new players. Other than that I can’t comment on withdrawal times since I haven’t made it to a withdrawal myself, but I saw them pay out very quickly to a friend of mine with eWallet withdrawals. Overall a very nice selection of games, with a good presentation and they will probably see me again soon or later.
The welcome bonus definitely isn't one to recommend. I know there are bonus abusers everywhere, but 35x deposit + bonus as WR? Yeah, I don't think so! And neither should anyone else who wants to be able to win something.
Betsafe Casino is powered by Microgaming, NetEnt, Evolution Gaming, Ongame and Play'n GO software. When I registered at this casino, I claimed 100% match deposit bonus + 50 free spins on Mega Fortune Dreams. The wager requirement was 35 x (deposit + bonus).
After I created account, I made small deposit of 20€ and received 20€ of bonus. I tried few games with this money; I played DOA, Spinata Grande and Twin spin. I played in that order and I changed it when I saw that paid poor. I didn't managed to complete the wagering requirements and in the end I lost my deposit and the bonus. I had a few win on these games, but nothing big that could helped me to raise bet and in the end to complete the wager. When I lost the money, I close this casino and came back to it next day, when I remember that I have free spins on Mega Fortune Dreams.
I opened the game and after I used all 50 free spins I had on my balance around 10€. I expected that I will win more from them not only 10€. Later I decided to continue with this game. I had to complete the wager for this bonus of 10€ before I could cash out the winnings. So after 1 - 2 hours of playing i completed the wager. I received 3, 4 free spins features which paid around 20€ every time. Later I decided to withdraw around 70€. After I made request, they asked me to sent them my documents. When I sent them, I received money on my e-wallet in 24 hours.
I think this casino is good, I trust them. Beside that they offer sports bets, live casino and poker. If I will receive any interesting promotions/bonus from them, I will definitely claim it.
Fast withdrawals. 24/7 live support chat. Big variety of games. Impressed by the design of the casino too.
Well very rare promotions. Extremely rare. And payout wasn't as I expected. But still remains legit.
I've joined many online casinos and to be quite frank, I know whats good and whats bad. I joined Betsafe about a week ago and I have to say I'm very impressed.
The main things I look for are customer service, withdrawal times and being able to navigate around the site with ease. The customer service without doubt is the best I've come across. Swift and friendly. My first withdrawal took about 3 days so very good. I'm waiting on quite a large withdrawal at the moment so I'm hoping it will go smooth. Clearly, on your first withdrawal you need to send in ID documentation and again this was swift and smooth. Very easily done via your account with progress chart and email once verified.
Great choice of games although I like to play live roulette and lots of nationalities to choose from. I'm happy as it stands. I'm from UK.
Be careful when you accept free spins and bonus. I deposited 20 euro and got 20 euro bonus and some free spins. Ihave been playing for 3 days and my account was over 100e, suddenly they empty my account. I asked why, they said I didnt wager the free spins winning. I think I won 15 euro in free spin.
I played at Betsafe with a special welcome bonus offer 300% bonus and 50 free spins with bonus requirement of 50x bonus. I made a deposit of 15 Euros and won around 7 Euro in free spins.
After playing constantly for more then 7 hours (mostly Mega fortune slot) with many ups and downs I lost all the money.
But the most incredible thing was when I saw before my last hand that I ONLY had
wagered around 20 % ! Stay away from this casino!
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Support is very active to address and help players through players portals and forums like this one.
And surprisingly won some cash from a tournament there.
So thx for that Betsafe 😊
The main negative for South African players using your site is there is honestly nothing there for us in terms of loyalty, we are not able to receive the welcome bonus, and are left out of many of your promos well I speak for myself. Your sister casino Bettson, has daily offers, a casino loyalty that we can use and I dunno compared to your competitors they far outweigh you in terms of loyalty to SA players, and I really don't care about ZAR not being an available currency as it really is worthless. Butall in all I was just being honest and expressing my point of view to hopefully try steer South African players In a direction where they get rewarded more just my opinion I play at lots of casinos and review many on different sites.
I'll still pop in and visit you guys.