Betsafe Casino

Having trusted what seemed to be a reputable casino, BetSafe, and having undergone full verification there, when attempting to withdraw my winnings, I received the most absurd excuses from the administration of the site, claiming they couldn't proceed because they were awaiting verification of my data from other casinos. And this has been ongoing since October 2, 2023, and has not been resolved to this day!

Promising the safety of my bets (literally stated in the casino's name) and guaranteed withdrawal of funds, I was simply led astray as soon as it came to withdrawing my winnings. This verification confirmation from other sources had never come up before; it was simply invented on the spot, presumably to make me lose my money while waiting for BetSafe to finally do the right thing and pay out my winnings!

I'm sure this dubious (I never thought so before!) casino has plenty more excuses up its sleeve just to avoid paying out winnings to its players. My experience with this site has been extremely negative, and to potential BetSafe players, I advise you to think twice before dealing with this slippery casino.

I have played in this casino for a few years and it was a very satisfying gaming experience. First of all, I won there a lot of money. Secondly, my withdrawal requests were always approved quickly. Besides this, casino have many games-slots,table games, live. recommend this place

I like the layout of Betsafe.
I really enjoy the fast payout times and I like that it is so easy to navigate around and find the games I love to play.

The only thing I don't like is that they do not give any bonuses for player loyalty. If there was a little more bonuses this casino would definitely get a solid 10 from me.

Having stopped using Betsafe for a while they held a cash balance however without notice they started taking away my cash balance in "fees". There was no notice. I contacted their support and they just sent me a link to their policy page and said they have a right to charge any fee they wish. Strongly recommend not using this website.

On the one hand, their sports betting section is absolutely amazing! So many options and great odds. But when it comes to the casino part, the bonuses are not that impressive, and their customer support leaves a lot to be desired. It's been a bit frustrating at times, but overall, it's an okay experience

There is a very large collection of games at the online casino. I signed up and deposited 40 zl Ended up winning 1000 zl so withdrew. A few hours later I decided to deposit another 50 and won 500 so I withdrew it. It was processed almost immediately. The money was in my bank the next day. I liked the games.

Their sportbooks and promotions to sports is very good. The unique Betsafe £1 million sport campaign is unique, and very fun to participate in.
Have a fast respond time on their webpage.

Have the largest fees on deposit, I have ever seen. The support is questionable since they often drop to respond. With all being said, they have not a lot of exclusive games.

Cuotas regulares, pagos rápidos, sistema rápido y no presenta errores en apuestas en vivo, bastantes deportes y juegos para apostar en línea con otros jugadores como el poker

Publicidad engañosa sobre las 50 jugadas gratis para tu juego de Starbucks, pocas opciones de apuesta. A la fecha desde que hice mi primer deposito no he recibido las jugadas el asistente virtual que me atendió a través de su chat en línea me dijo que si me ayudaría eso ya estaba ahi y al final nada y se desconecto dejando mi caso al aire, me parece que es publicidad engañosa, quise denunciar mi denuncia en el libro de denuncias pero no aparece mas por este medio.

In the past I used to like betsafe. They have good selection of games in the casino section, and an OK sports section. Also, their payouts work quite fast.

However, all the positives got over the moment they cheated me and then arrogantly avoided the issue. Basically what they did was display the label "multibet insurance" beside 5 of my confirmed multi bets. But when the time came to pay out the insurance they started claiming that "oops, but your bet does not meet the conditions for multi bet insurance..."

Even though they themselves had automatically displayed the insurance label beside the bet. Even though the conditions were never referenced on any ticket or any ticket label... And even though that was the main reason I kept making multi bets on their site... until the first bet that had one losing event.

To top it all off, after cheating me out of €50, they "kindly" offered me €5 free bet with a x6 wagering req at 1.8+ odds as a "compensation". How very "kind" of them, right? So, just avoid them and just an honest site instead.

There is a very massive collection of games in the online casino. Signed up and deposited £40. Ended up winning £100 so withdrew. A few hours later I decided to deposit a further £30 and won £200 so withdrew that.
Was processed almost straight away. Money was in my bank the next day.
I enjoyed the games.

This is one of the reference Casinos and I play here for a long time. Good games, easy to navigate and I always get my money back from my withdrawals.

I have not been winning much here, I contacted support for a bonus and I have waited a long time for an answer in the chat. I was counting that this big brand could have more agents available.

I haven't been playing on Betsafe that long, maybe 2-3 months but I LOVE IT. Tournaments all the time, poker and sports betting. There's something for everyone. Lots of slots too. Verification was very easy and although I just made my first withdrawal today, it was super easy. Maybe an hour later, money was in my wallet. I love Betsafe and I hope they stay great.

Withdrawal options are a bit confusing. I deposited using ewallet and etransfer but was unable to withdraw using etransfer until my ewallet amount balances out. (That's going to take a while lol). Wish they'd change that because withdrawing from my ewallet costs about 5 CAD which is meh.

I like the variety of games. This casino is easy to navigate around in and I've had some small wins. It has almost all of my favorite games. Chat is polite.

I find there are barely any bonuses here and when they do offer them they are not good. I will stick with Bitstarz from now on. They reward loyal players with excellent bonuses there.

I've been using betsafe for a while now, and am struggling to find anything to complain about. Easy to navigate the site, easy to deposit money, easy to withdraw money. And they have incredibly good customer service that goes in depth quickly to find out things you are wondering about. Recommended!

I registered at this casino some time ago. Having tried it, and I feel pretty good about this casino. Slots load well, which is the main problem I faced in other ones where a lot are unavailable. Customer support is nice. Withdrawal is almost instant. No complaints here, keep up the good job.

I love this casino, a great selection of games, great fun! And excellent customer service. Super bonus, weekly bonus, holidays bonuses. Fast payouts. Love it. This is my favorite in casinos online. Also, marvelous and highly professional service.
Thanks for the fantastic job that you are doing.

One of the best casinos I have tried to play on!! Runs fast, excellent service, and fantastic quick with payouts! It takes sometimes less than 24h. Keep on doing a great job!

Customer service has been lacking a bit in the past but it's expected with these large casinos where you find yourself talking with robots more than humans. Still, there isn't much you would be to get in contact with them for.

Clear and organized site: both desktop and mobile versions work fine. Good and friendly support team. One of the best casinos in Estonia. 10p
Lot of good bonuses and promotions

Long term customer here and always been somewhat of a fan. Not much they do wrong. Runs fast, with a large selection of games and quick payouts. Doesn't disappoint.

Customer service has been lacking a bit in the past but it's expected with these large casinos where you find yourself talking with robots more than humans. Still, there isn't much you would be to get in contact with them for.

One of the best casinos I have tried to play on!! Runs fast, excellent service, and fantastic quick with payouts! It takes sometimes less than 24h. Keep on doing a great job!

I’ve been playing here for half a year, not very often but I still manage to earn some money. I usually play blackjack or other card games, but there is a big choice for those who like playing slot machines. When I win big sums of money I don’t have my profile blocked and money is transferred without any problems.

This is for me a very good casino. Malta license and trusted overall. The site is smooth and the cashout worked very good. The daily slots is a great feature.

Not much to dislike, but if it would be something to point fingers on, the customer service - the times I´ve been in contact with em, it hasn't been that impressive, but no big deal in this case.

Fair and honest casino with good promotions and wide variety of games. Had very fast withdrawals before requesting a higher one. If you don't encounter problems or challenges while you play, this is a good casino. New daily slots tournament feature is fun and competitive.

Terrible customer service (not the agents, but the customer care processes). I never was able to chat with a representative, I had a buggy chat robot answering my request. Verification process took a while compare to other casinos and big win related to that took longer than previous small wins to withdraw. Not a bad casino, but definitely not the best.

Awful and dodgy casino. I can’t believe the high rating here, everywhere else and the reviews are bad. After being down over $300 I finally got a bonus on a $4 bet but right when it started I got some weird message saying the bet wasn’t set? It crashed, big surprise, and when it came back the bonus gave me a whopping $8. I knew intuitively that had they not messed with it that it would have been phenomenal. Stay away

Very good experience with betsafe. Good layout and fast cash out of withdrawals.
This is when the proof is in the pudding when it comes to a decent casino/bookie.

Very little to dislike from my experience, others may vary of course but I had a fast short verification process, was also a bonus as I know from recent experience this can be pain staking.