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Betsafe Casino

8.1
CasinoRank Trusted
6.6
Player rating 106 reviews
Complaint response 2 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Live chat open 24/7
  • Certificate of Trust
  • Diverse offer of casino games
What we don’t like
  • Few payment methods available
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English, Swedish, Polish, Latvian, Estonian, Lithuanian, Spanish

Established

2006

Licences

Malta Gaming Authority, Swedish Gambling Authority

Affiliate Program

Casino Type

Instant Play, Mobile, Sports, Live Casino

Deposit Methods

Maestro, MasterCard, Neteller, Paysafecard, Skrill, Visa, Trustly, Apple Pay, Google Pay, Swish, PayPal, Bank Wire Transfer, Payz, MuchBetter, Pago Efectivo

Currencies

Bulgarian leva, Canadian dollars, Euros, New Zealand dollars, Peruvian nuevos soles, Polish zlotys, Swedish kronor, US dollars

Withdrawal Methods

Bank Wire Transfer, Apple Pay, Google Pay, PayPal, Swish, Trustly, Visa, Payz, Neteller, Skrill, MuchBetter

Withdrawal Times

EWallets: 0-1 hours
Bank Transfers: 2-7 days
Cheques: Not offered
Card Payments: 2-7 days
Pending Time: 0-24 hours

Withdrawal Limit

EUR 50,000 per day

Software

Games Global, Ongame, NetEnt, Evolution Gaming, Play'n GO, Thunderkick, Pragmatic Play, Red Tiger Gaming, Foxium, Barcrest Games, Big Time Gaming, Eyecon, Inspired, Leander Games, Quickspin, Yggdrasil Gaming, Lightning Box, WMS, Relax Gaming, iSoftBet, Blueprint Gaming, Elk Studios, PariPlay, Live 5 Gaming, Iron Dog Studios, ReelPlay, R. Franco Games, Game360, 1x2Games, 4ThePlayer, AG software, 2 By 2 Gaming, Adoptit Publishing, Ainsworth Gaming Technology, Asylum Labs, Authentic Gaming, Bally, Booming Games, Core Gaming, Crazy Tooth Studio, Electric Elephant, Bulletproof Games, Fantasma Games, Felt Gaming, Fuga Gaming, GameArt, Games Lab, Gamevy, Gamomat, Genesis Gaming, Genii, High5Games, Hacksaw Gaming, GreenTube, Habanero, Jadestone, Kalamba Games, Just For The Win, Nyx Interactive, Northern Lights Gaming, Nolimit City, Meta GU, NextGen Gaming, Old Skool Studios, Oryx Gaming, YoloPlay, Touchstone Games, The Games Company, Stakelogic, Spieldev, Sthlm Gaming, SYNOT Games, Snowborn Games, Slingo, Skillzzgaming, Side City Studios, Sigma Games, Shuffle Master, SUNFOX Games, Light & Wonder, Probability, Push Gaming, Playson, Amusnet (Former EGT Interactive), Apollo Games, Ash Gaming, Atomic Slot Lab, Avatar UX, Betsoft, BGaming, Blue Guru Games, Boomerang, CandleBets, Darwin Gaming, Endorphina, Evoplay, G Gaming, Golden Rock Studios, IGT (WagerWorks), Leap, Novomatic, Pocket Games Soft, Playtech, Quickfire, Realistic Games, Red Rake Gaming, Red7 Slots, Reflex Gaming, Saber Interactive, Skywind Group, SmartSoft Gaming, Spearhead Studios, Spinomenal, Spribe, Swintt, Triple Cherry, Wazdan, Wild Streak Gaming, Wizard Games, Zitro Games

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Editor’s View

Betsafe Casino offers a wide range of slots, an amazing live casino section, and eye-catching tournaments that will keep you engaged. Overall, the casino is visually appealing, with intuitive navigation, allowing you to easily reach any corner of the site.

General Information About Betsafe Casino

Betsafe Casino is an online casino owned and operated by BML Group Ltd Casinos. The casino has acquired two licences, one from the Malta Gaming Authority and the other from the Swedish Gambling Authority. Swedish players should check the terms and conditions before they register, as some different rules apply to their players due to stricter laws and regulations.

With an 8.1 CasinoRank, Betsafe Casino has earned AskGamblers’ Certificate of Trust, which shows players that it is a reliable casino.

To create an account at Betsafe Casino, you have to enter some personal information. It takes a few minutes to check everything and deposit money. You can choose a language in the upper right corner of the page, next to the registration and log-in options.

We’re writing real casino reviews to show AskGamblers players the ups and downs of every casino so they can get informed before they start playing. Make sure to keep reading to learn all about Betsafe Casino before you register.

Payment Information and Options at Betsafe Casino

Betsafe Casino offers only the essential payment methods for deposits and withdrawals. The minimum deposit amount is €10, and you can use a card such as Maestro, MasterCard, or Visa. Other payment options include Neteller, PaysafeCard, Skrill, and Trustly.

The withdrawal list is just as short with the addition of EcoPayz. The minimum amount you can withdraw from Betsafe Casino is €20. The casino's withdrawal processing time is up to 24 hours. But it may take some time to see the money in your account. You may wait between 2 and 7 days for bank transfers, while Visa and MasterCard take up to 5 days.

If you plan to join Betsafe Casino, we advise you to use Neteller and Skrill, which have no waiting period. Alternatively, Trustly transactions are immediate to most banks, with a few exceptions and a waiting period of up to three days.

Customer Support at Betsafe Casino

To access customer support at Betsafe Casino, click on the Help Center, which is in the footer. If you can’t find your answer in the FAQ section, you can contact customer service via live chat or email.

The live chat is available 24/7, and it takes approximately 30 seconds for the casino representatives to get back to you. To activate it, you need to add your first and last name, email address, home address, date of birth and choose the topic with your question and the casino will connect you with an available agent. The verification is a part of the casino's security procedure.

The alternative is to write an email where you’d wait up to an hour to get a response. We recommend going through the live chat as this is the quickest way to receive answers to all your questions.

Games at Betsafe Casino

Betsafe Casino offers a wide variety of games. If you’re into online slots, you can explore some new games launched by top providers or take a few spins of popular and exclusive slots. Jackpot slots, machines with the bonus buy feature, megaways, and drops and wins are also available. You can play for fun before you decide to deposit.

The library of live dealer games is astonishing. Players can join in at virtual tables to play blackjack, roulette, baccarat or video poker. There are over 5 live casino game providers, including Evolution, Ezugi and Pragmatic Play so you can pick your favourites.

If that’s not your cup of tea, you can enjoy classic table games or test your luck with crash games. The casino also organises regular tournaments, offering cash prizes and other valuable rewards for top-ranking members.

Betsafe Casino’s Commitment to Responsible Gambling

As a player, it’s important to think of gambling as entertainment and have control of your spending. Betsafe Casino understands that some players can fall off the rails, which is why they introduce multiple responsible gambling features.

With reality checks, the casino wants to remind players of the time they’ve spent gambling. After every 60 minutes, the pop-up will appear, asking the players to continue playing or exit the game.

You can set limits on your deposit directly in your account or by contacting support. Players from Sweden are obligated to do so upon registration, and they also have the session limit option. Other features include cooling off and self-exclusion that can range from 24-hour timeouts to indefinite periods.

Final Verdict on Betsafe Casino

If you want to join Betsafe Casino, you can claim the welcome bonus of 100% up to €100 and 150 Free Spins for Games of Olympus, each worth €0.20. The bonus offer is available at the time of writing, and the casino has the right to change its welcome package at any time.

Overall, we are fascinated by Betsafe Casino's offer of games. The diversity is amazing, and there's something for everyone. You'll have hours of fun with slots such as Sweet Bonanza or Aztec PowerNudge or some of the live dealer games from top providers such as Evolution or Pragmatic Play.

The customer support works well, but the casino's low number of payment options could be why you end up not signing in. They offer some widely-used payment methods, but adding alternatives could attract more players.

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Player Reviews

6.6
106 reviews
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Date
Relevance
Player rating
Yahor
March 29, 2024
1

Having trusted what seemed to be a reputable casino, BetSafe, and having undergone full verification there, when attempting to withdraw my winnings, I received the most absurd excuses from the administration of the site, claiming they couldn't proceed because they were awaiting verification of my data from other casinos. And this has been ongoing since October 2, 2023, and has not been resolved to this day!

Promising the safety of my bets (literally stated in the casino's name) and guaranteed withdrawal of funds, I was simply led astray as soon as it came to withdrawing my winnings. This verification confirmation from other sources had never come up before; it was simply invented on the spot, presumably to make me lose my money while waiting for BetSafe to finally do the right thing and pay out my winnings!

I'm sure this dubious (I never thought so before!) casino has plenty more excuses up its sleeve just to avoid paying out winnings to its players. My experience with this site has been extremely negative, and to potential BetSafe players, I advise you to think twice before dealing with this slippery casino.

Dagmara1990
December 20, 2023
9

I have played in this casino for a few years and it was a very satisfying gaming experience. First of all, I won there a lot of money. Secondly, my withdrawal requests were always approved quickly. Besides this, casino have many games-slots,table games, live. recommend this place

tysonopisano156
November 22, 2023
8

I like the layout of Betsafe.
I really enjoy the fast payout times and I like that it is so easy to navigate around and find the games I love to play.

The only thing I don't like is that they do not give any bonuses for player loyalty. If there was a little more bonuses this casino would definitely get a solid 10 from me.

Message
canadaman
September 26, 2023
1

Having stopped using Betsafe for a while they held a cash balance however without notice they started taking away my cash balance in "fees". There was no notice. I contacted their support and they just sent me a link to their policy page and said they have a right to charge any fee they wish. Strongly recommend not using this website.

BandonMW
August 4, 2023
5

On the one hand, their sports betting section is absolutely amazing! So many options and great odds. But when it comes to the casino part, the bonuses are not that impressive, and their customer support leaves a lot to be desired. It's been a bit frustrating at times, but overall, it's an okay experience

Patrycja12
March 5, 2023
10

There is a very large collection of games at the online casino. I signed up and deposited 40 zl Ended up winning 1000 zl so withdrew. A few hours later I decided to deposit another 50 and won 500 so I withdrew it. It was processed almost immediately. The money was in my bank the next day. I liked the games.

BigXgamers
February 23, 2023
2

Their sportbooks and promotions to sports is very good. The unique Betsafe £1 million sport campaign is unique, and very fun to participate in.
Have a fast respond time on their webpage.

Have the largest fees on deposit, I have ever seen. The support is questionable since they often drop to respond. With all being said, they have not a lot of exclusive games.

Message
askor
August 5, 2022
3

In the past I used to like betsafe. They have good selection of games in the casino section, and an OK sports section. Also, their payouts work quite fast.

However, all the positives got over the moment they cheated me and then arrogantly avoided the issue. Basically what they did was display the label "multibet insurance" beside 5 of my confirmed multi bets. But when the time came to pay out the insurance they started claiming that "oops, but your bet does not meet the conditions for multi bet insurance..."

Even though they themselves had automatically displayed the insurance label beside the bet. Even though the conditions were never referenced on any ticket or any ticket label... And even though that was the main reason I kept making multi bets on their site... until the first bet that had one losing event.

To top it all off, after cheating me out of €50, they "kindly" offered me €5 free bet with a x6 wagering req at 1.8+ odds as a "compensation". How very "kind" of them, right? So, just avoid them and just an honest site instead.

Message
akinostorm
July 14, 2022
9

There is a very massive collection of games in the online casino. Signed up and deposited £40. Ended up winning £100 so withdrew. A few hours later I decided to deposit a further £30 and won £200 so withdrew that.
Was processed almost straight away. Money was in my bank the next day.
I enjoyed the games.

DanKurtMorris
July 4, 2022
10

This is one of the reference Casinos and I play here for a long time. Good games, easy to navigate and I always get my money back from my withdrawals.

I have not been winning much here, I contacted support for a bonus and I have waited a long time for an answer in the chat. I was counting that this big brand could have more agents available.

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