Betmotion Casino

The platform is very easy to use, which greatly facilitates navigation and the execution of financial operations. I have found it intuitive and user-friendly, making my overall experience positive.

However, the delay in processing the withdrawal has been quite inconvenient and has caused disruptions in my financial planning. I made the withdrawal on July 31st and waited three business days, but I still haven't received it as of today. This prolonged delay is frustrating and unacceptable. I hope measures will be taken to prevent this kind of situation from happening again in the future, ensuring a more reliable service for all users.

My country is blocked for accessing site. I asked what should i do and it took 1 month for them to realize that i cant access site. They keep telling me that with my account everything is ok. After they finally realized what is going on than i got information that they will transfer to me my money. And i am still w8ing for it. It passed another 2 months. So 3 months i am w8ing in total for them to send me my money. Account is fully verified and i do not have any idea why is it taking so long.

I'm usually a sports better, but have tried the casino here, and its an ok casino with good games. The most positive thing about Betmotion is that they offer sports betting, casino and poker.

The most important thing for a player is that the withdrawal process is smooth and that the casino pay when they say they are gonna pay. Betmotion say within 3 days, that its for sure not true. Its now 11 days since I made a withdrawal there, and the only thing they tell me is "that your withdrawal payment has already been confirmed but is still under payment process".

So this casino gets the thumb down from me. Choose another casino is my advise.

Betmotion Casino

8 years ago

Hello SortlandLfc,

We apologize for the delay of your withrawal payment. We had some technical issues that made impossible the payment on the expected date.

The payment has been already made and the money is already in your Skrill account.

If you have any questions or doubts, please don't hesitate to contact our Online Support.

Kind Regards,

Betmotion.com Team

That is, they use a trick. They keep the withdrawal request also for a week. Then, with comfortable, they respond that the documents are examined in the process of withdrawal. So when in doubt you canceled the withdrawal and play. Then redo the request. They spend another seven days, and no communication. So you canceled the taking to libidum at the end of the money win.

Casino with a fundamental flaw. Do not pay winnings. They ask for the documents but does not validate the account. If you wait for the money you won you will reach retirement age. What bizarre will also ask you a souvenir photo with the registration document in hand. Simply pitiful.

Betmotion Casino

9 years ago

Hello Salvo.

Hope you are doing fine.

Withdrawals are payed within 3 bussiness days. Maybe, when you requested the withdrawal we had some bank or financial problem, thats why this happened to you. Please go to Customer Service if you have another complaint or something where we can help you.

https://www.betmotion.com/en/

Regards.

Always searching for some new casino, specially with some new bonus and of course if they have some no deposit bonus or free spins I am always interested to try their games. That way I came across BetMotion casino which is powered by Microgaming, some Netent games. NextGen Gaming and BetSoft. When I found this casino they were giving 60 free spins on Game of Thrones slot, but the catch was they were giving those 60 free spins, 10 spins daily, which I had to claim them today, so the next day I would have them in my account.

That offer sound interesting to me, because there are few casinos, which they will give you 60 free spins without deposit, so that way I opened my account and thought that I would play right away the first 10 spins. Well that was not the case, because I claimed them and got the free spins next day after.

Although 2 times I didn't have the free spins, so that way I had to contact the support so they would give me the free spins. I really don't understand, whats the point of the promo, if they are giving free spins, those spins should be in players account and not asking them every single day for free spins.

My first 10 spins were great, I won around 43 euros from those 10 spins, although I played for a while on same slot and lost it all. Honestly I didn't claim all 60 free spins,I think I used only 30 of them. It was really odd that i have to contact the support every single day for 6 days to get that free spins.

Maybe they are good casino, safe to play,but didn't made any deposit there. The live support, well sometimes they are on line, sometimes not and even if you catch them on line, you need to wait for a while till you talk to their support, so that way I will rate them with 6/10.
They have nice bonuses but still didn't try them, sorry you have to be more efficient to get my attention, anyways, from then I didn't received any promo, actually not even 1 mail from them.
Good Luck!

Wow! This is unbelievable the longest time since I last posted for writing up casinos!In my experience with Bet Motion casino, I was checking my emails and found that AskGamblers had these exclusive Halloween offers, each having a code and a specific monster like the vampire, devil, reaper and the most attractive offer I wanted was the bonus for 500% 3 times with the zombie. I just try to be careful not to get infected from it's hungry mauling mouth and turn to feed on the living!

Before registering an account with Bet Motion, everything had been in Portuguese until I changed it to English. I made a small deposit for $20 USD because the more I deposited the higher I had to put in! Besides, the 500% was doing most of the job for me in filling up my bankroll. I was more than adequately happy for this! I received a $100 bonus for $120 total and wagered them on my first choice, Secret of the Stones. It was going really great.....winning from $30 - $80. After much betting for $1 I increased it until my bets went to max $2.50 a spin! I can't believe I did that! I received 3 features before my luck turned sour a bit. Once my balance plus bonus has finished the wagering I went on to withdraw for $154.26 USD! Great 500% welcome bonus, 20x wagering for deposit and bonus.

The way AG said " 3 deposits", that made me deposit right away with hesitation. AG should do this more often because as a valued player, I enjoy Microgaming, Netent and other casinos tied up with a huge bonus like 500%!!!! These things are very rare to discover and take advantage of! I hope that the >>> "Magical Entity"

I had many problems trying to deposit using Entropay! It took me 15 attempts, 10 attempts on one day and 5 attempts the next day! When my $20 USD came through there was another problem! I received an email from Bet Motion telling me to verify my account with documents including a driver's license, proof of address and credit card used!

Live support had problems talking in English, they even told me to "relax" when I inquired about my withdrawal request! The pending period took over 72 hrs, I strongly needed to follow up with them! From Oct 21 to Oct 28 2014 I waited and currently my request came from "Requested" to "Processing". I do hope my efforts in making dollars doesn't end the way I could think of which is to not receive my withdrawal anytime soon! Also, sadly during my session Live Dealer was under maintenance so I couldn't get that excitement in....I had to settle for Blackjack that had 5 yellow stars!