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BetHard Casino

Our Rating CasinoRank
1/10
CasinoRank
Player Rating 26 reviews
6.2/10
26 reviews
Complaint Response 24 complaints
2 days avg. 24 complaints
What we like
  • Features leading video slots and more from NetEnt and Microgaming
  • Offers a real live casino
  • Live chat support provided 24/7
  • Proven fair by independent audits
What we don’t like
  • Unavailable to players in France, Spain, and the US
  • No phone support
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


BetHard Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://www.bethard.com/
Established
2014
Licences
Malta Gaming Authority, Swedish Gambling Authority
Affiliate Program
Languages
English, Finnish, Norwegian, Swedish, German
Casino Type
Instant Play, Mobile, Sports, Live Casino

Bethard Casino is a highly diverse online casino with practically every kind of game, from slots and specialty games to live and virtual table games and more. The site is also integrated with a sportsbook. The site is powered by both NetEnt and Microgaming and is available through a simple instant-play interface. Bethard Casino is licensed by the Malta Gaming Authority and Swedish Gambling Authority.

Restricted Countries and Territories

Due to various government regulations, Bethard Casino does not allow players from France, Spain, or the United States and all US territories.

Security and Fairness

Bethard Casino protects players with state-of-the-art SSL encryption on all of its pages. This technology ensures that no one will be able to read private information sent to the casino for banking or registration purposes.

Both the NetEnt and Microgaming platforms on Bethard Casino have been routinely audited over the years to ensure integrity and randomness. As such, we have no doubt that players will get a fair game here.

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Complaints

Read the complaints other players have left for BetHard Casino. Learn more about complaints.

Show all complaints
BetHard Casino - Delayed payment of 255000 SEK
Hello Team,

In my Case, Delayed Payment of 255 000 SEK for more than 10 days and I am questioning the intent of BetHard Team. They want to Spoil the fun of customer and make customer suffer for withdrawal

Chronology of Events

1st April start Playing

3rd April Lost 13 000 SEK

3rd April Hit big in Some Hands got 259 500 SEK

3rd April - Initiated Withdrawal

3rd April - Asked to Get Verified

4th April - Submitted all the Document and Got Verified with 7 Hours

5th April - Followed up on withdrawal status with BetHard Customer Support (on Chatbot) - Unclear on why it is Delayed (1st Chatbot based Reminder)

6th April - Followed up on withdrawal status with BetHard Customer Support (on Chatbot) - Unclear on why it is Delayed - Requested for Escalation (2nd Chatbot based Reminder)

7th April Followed up on withdrawal status with BetHard Customer Support (on Chatbot) - was told I am under Routine Check up - No timeline is given (3rd Chatbot based Reminder)


8th April Followed up on withdrawal status with BetHard Customer Support (email ) - was told I am under Routine Check up - No timeline is given (1st Email Reminder)

12th April Followed up on withdrawal status with BetHard Customer Support (email ) - was told I am under Routine Check up - No timeline is given (2nd Email Reminder - 8 Days delayed )

12th April Followed up on withdrawal status with BetHard Customer Support (email ) - was told I am under Routine Check up - Asked to Verify the phone number - I confirmed Phone number - No timeslot for call is given (3rd Email Reminder - 10 Days delayed )

Now am questioning the intent of BetHard Team They want to Spoil the fun of customer and make customer suffer
staus Resolved
kr255000

Complaint Statistics

Resolved 23
Avg. Amount $ 7,389
Avg. Complaint Duration 9 days
Avg. Response Time 2 days

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Player rating
6.2/10 26 reviews

Top reviews from our players

Inactive user
9/10

I have been a member for less than 24 hours, and I already know this is going to be my Nr.1 gambling site. I have met the terms of welcome bonus, talked with chat\customer service on mail and won fairly big. Payout already processed, which is FAST! Won about 23 times my initial deposit.

They have almost all of the known slots, netent betsoft etc. 6 monkeys slot is missing tho, my favourite slot.

I have to take away one star over confusion with welcome bonus. Was not able to get the advertised 200% just 100%.

Great games, fast withdrawal (took only one hour) and kind support.

Couldn't end free spins bonus suring casino bonus wagering.

BetHard Casino is nice designed online casino which offer many different games even if here you can find two software providers: NetEnt and Microgaming. I joined at this casino at least 3 months ago. I found this casino while I was looking for some deposit welcome bonuses. After I created my account I was ready to deposit here.

After I made deposit the bonus was not credited. I was really surprised because I thought that it will be added automatically. I waited for a few minutes more and because the bonus was not there I decided to chat with some support agent. I asked them about this match deposit bonus and they said that this welcome bonus is not for me; for my country. I was really disappointed about it. But since I made small deposit here I made a decision to play with it only.

I played only Dead or alive here in hoping to catch something good and later request cash out. But this did not happen. At the end I lost the money. But I enjoy while I was playing here, all works fine. I played around an hours before I lost my balance. It was a pity that I could not claim welcome bonus.

Otherwise I think this is a quite decent casino to play at. I trust this online casino and I think I could play more here. But since I could not claim any bonuses, I do not think I will. There are many better online casinos which offer NetEnt and Microgaming and offer bonuses which I can claim. I will rate BetHard with 7 out of 10 possible stars here, at Askgamblers. I took them a few stars because there could be one or two more software providers and because of bonuses. They should give every player welcome bonus!

Really nice, modern online casino. Game selection is pretty good and I think with a good RTP. Support is, between working times, always there and very friendly and helpful.

Bonus is ok, but with more than average wagering, they offer often some "Freespin Action for small and medium deposits, winnings from the freespins are really wagering free....BUT!... you must wager the initiating deposit 5 times.

Verification is no Problem, Upload your docs and in a few minutes its done.

Withdrawals are done nearly instantly (if the function works, see downside the thumb down!)

But for the dislikes there....more than a 6 is not realistic if they didn't change something.

All in all, a trustful Casino, of course...but there are much better ones, sorry.

Absolute dislike for they're deposit and!!! withdraw fees...an absolute NoGo in today's times. Neteller for example, 2,5% for deposit and another 2,5% for the withdraw...please guys...change this, for me a reason to not deposit again in the next time.

In my Case they had a massive Problem with the Neteller Option...I couldn't cash out for more than 1 day, and nobody know why, another reason for a not better rating.

When I find BetHard Casino, I was looking for a new casino with a decent welcome offer. I’m often in search for a new casino in which I have not played yet, because in most cases the welcome bonus is the best bonus which will some casino ever offer you.

This casino has fast cash-outs process, what I like it of course. Also another thing I liked, and that is that the casino offers NetEnt and Microgaming games. These are two renowned software providers and they are at the top when it comes to software providers. Until now, it was all good but then I looked the casino bonus offer. They have in offer three bonuses for new players. 10 free spins bonus with wagering requirements of 60 x bonus, 100 free spins bonus with WR - 50 x bonus and at the end 100% up to 500 euros with WR of only 25 x bonus + deposit. Of course, first I read the T & C for free spins bonuses. I was not too much surprised when I found here that the players from my country are not allowed for these bonuses. But well there's another good offer, deposit bonus.

However, I was very surprised when on the list of allowed country I found only 6-7 countries for this bonus, among which of course was not my country. It is amazing that the BetHard Casino welcome offer is available only for players from 5-6 European countries. I am sure that this is not good business policy but there's nothing I can change. When it comes to casino support, this casino does not offer live chat, but only support via e-mail. This is another big minus.

Otherwise, the e-mail support besides the English, it is available in Finnish, Norwegian and Swedish language too. Nothing unusual for some NetEnt casino, that the Scandinavian players are privileged over others. BetHard Casino from me has only 3 stars.

Hi! Yes it's correct that the selection of countries that can benefit from the european market bonuses are Germany, Netherlands, Czech, Austria and Switzerland, (the nordic countries have other bonus offers). Which countries that are eligible for the bonus is stated in paragraph 1 in each and everyone of the bonus terms of conditions. Regarding the live chat, we have the chat opened between 09.00 - 01.00 CET every day the year around. Have a nice day!

user avatar

BetHard is a Netent and Microgaming powered casino and quite recently they were added to AskGamblers. That's when I saw them first. Lately there are many new online casinos with those 2 exact software together and in my opinion, it is a wonderful mix, I only miss Playtech within them!

After I visited them, I saw on their front page that they offer 10 free spins on Starburst. I signed up but didn't receive them so I contacted the live support. It was very easy and they are available in English and in Scandinavian languages. Soon enough I got a response from them, saying that the country list for this bonus was limited. I was a bit upset because I didn't see it in the promo. Sure 10 free spins wouldn't have given me anything, especially on Starburst, but I still think they could have been a bit more generous to attract new members from most countries, not only few.

Little later I made a 30€ deposit via Skrill to try them out. I wasn't happy about the fact that they apply fees to deposits, they took 2.5% fee, so I made a 30.75€ payment. I understand when there are fees for bank wires, but not for e-wallets. Although they do have interesting promotions, like 100 free spins on Gonzo and other games, the rollover was 50x, so I didn't take it. With my money I went to play The Wishmaster. I placed 0.40€ bets per spin and played 250 spins. I have to say already that Wild Reel is my favorite feature, within 4 spins I managed to win 20€ with its help. It visited me twice in the autoplay and I overall managed to increase my balance to 40€. The last 50 spins were absolutely empty so I switched to Steam Tower with 0.30€ bets. Very soon I received free spins, where I claimed up to 5th floor and won 4€. After that I got a completely dry run, I played 250 spins and ended with a loss of 30€. With the rest 10€ I visited Starburst. I placed 0.10€ bets per spin and managed to play around 80 spins when my balance was gone. Besides my lack of luck with Starburst, I just love looking at it!

I did have nice time at BetHard casino. The support was decent, game selection and lobby looked good. I think the wagering requirements for bonuses are too high and they shouldn't have fees for e-wallet deposits. Because of those 2 reasons, I would probably prefer different casino.

BetHard Casino News

Read all news about BetHard Casino, check for updates and stay tuned for exclusive bonuses.

A Bethard Player Wins the €2.2 million on Yggdrasil’s Empire Fortune Slot
Big Win A Bethard Player Wins the €2.2 million on Yggdrasil’s Empire Fortune Slot

Yggdrasil’s Empire Fortune Slot offers a very generous jackpot which has been climbing and climbing but now one lucky player has snatched it. A mobile player has bagged the €2.2m win playing at BetHard Casino bringing Yggdrasils payout to a jaw-dropping €10 million in the space of just two weeks! A Swedish Player Wins the JackpotA lucky online casino player has unwrapped an early Christmas present as they decided to play Yggdrasil’s online slots. It was a BetHard player who bagged the SEK 23.3 million win playing from their mobile casino.Th Swedish player chose the casino to place their bets and certainly picked the right game and the exact right time. The incredible jackpot was win from a mere bet of just €4.A Swedish player wins a €2.2m jackpot playing the Empire Fortune Slot at BetHard Casino.This huge win also comes just days after Yggdrasil’s Joker Millions Slot paid out its biggest ever jackpot. The record-breaking win reached an incredible €7.8 million won just 13 days before by yet another Swedish player, also from a mobile phone. The two jackpot games combined have now paid out a staggering €29 million since they were released back in 2015. The question is; how much this will increase to by 2019! Comments from the TeamFredrik Elmqvist, the CEO over at Yggdrasil was just as excited about the win and commented “To see a second jackpot won, less than 2 weeks after our prior jackpot was awarded, is absolutely mind-blowing. This means that a massive €10m has been won in 13 days and that two very lucky players are going to have the best Christmas ever!As proven, with so many operators signed up, the jackpot grows quickly, and I am excited to see the next lucky winner very soon.Adam Vella, the Head of Product at BetHard also added “To hear that one of our players has won such a massive amount of money at this time of year is a real boost and just shows the power of such high-quality progressive jackpots and the excitement they create. I want to extend my huge congratulations to the winner and wish a very Merry Christmas on behalf of everyone at BetHard.”But remember 2018 isn’t even over yet so who knows what game will pay out next. You’ll find the jackpot games and all of the suppliers catalogue of slots at loads of your favourite casinos. Just give them a shot and see how lady luck rewards you. 

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