General Information About Betchan Casino
Betchan Casino is an online casino available to players since September 2017. The casino is licensed and regulated by the Malta Gaming Authority.
Before you register and start playing, you can easily change the language by clicking the flag icon in the top right corner of the screen. Signing up requires you to enter some personal information and confirm your details.
Before you jump in and register at Betchan Casino, read our detailed casino review to learn all about payments, games, support and the casino’s commitment to responsible gambling.
Payment Information and Options at Betchan Casino
Betchan Casino offers several payment methods players can choose from. We listed all deposit and withdrawal options in our Payments tab, but some of the options include credit and debit cards, and multiple e-wallets.
The minimum amount a player can deposit is €20 and $10 if you’re using dollars. The maximum deposit isn’t limited by a casino but by a payment method. Remember that all deposits must be wagered at least three times before withdrawals can be requested.
The minimum withdrawal from Betchan Casino is €10 or equivalent. The casino aims to process your withdrawals as soon as possible, but some payment options may take up to five business days to process. Some of the options listed on the website may be unavailable in your country.
The maximum you can take out a day is €4,000, while the weekly limit is €10,000. In a month, players can withdraw up to €40,000.
Customer Support at Betchan Casino
The best way to contact customer service is via live chat. Both members and non-members can access live chat by clicking on the chat icon in the bottom right corner. When you enter your details, the casino will automatically connect you to one of the agents who are available at the moment.
We tested the chat support, and it works wonderfully. The agent was friendly and responsive, helping us get our way around the casino.
Players can write to Betchan Casino using their email address as well. Both chat and email support are available in English, German, Spanish, French, Spanish, Portuguese, Italian and Russian. However, the agents aren’t native speakers and use the translator for such purposes.
Games at Betchan Casino
The game selection at Betchan Casino is excellent, ranging from most popular video slots from live casino games. You can search online slots in categories such as Bonus Buy, popular and new slots, and daily drops and wins.
It is possible to play a demo before you start spinning for real, while the casino allows you to choose a provider as well and group all its games together.
Additionally, Betchan Casino offers players the full suite of live dealer games and most of its card games are with live dealers. In other words, there isn’t a table games category for traditional cards games, but different variations of poker, blackjack and baccarat do exist on the website. Finding them might be a bit problematic.
If you’re into mobile casinos, you’ll be thrilled to learn that you can download the app directly from the website and enjoy all of these games on your smartphone.
Betchan Casino’s Commitment to Responsible Gambling
Betchan Casino recognises that some players have issues with gambling. Therefore, the casino has introduced the necessary tools to help you stay in control.
Enter the Personal Limits section within your account to set deposit, loss, wager and session limits. All these limits can be set for a day, a week or a month, allowing you to control the money and the time you spend at Betchan Casino.
With Reality Check, you will receive hourly notifications reminding you of your time playing. Meanwhile, cooling off and self-exclusion are optional for players who want to take short or long breaks from gambling.
Betchan Casino is a casino which was established this year, which means that they are online for less than one year. It seems to me that Betchan are very serious in the fight for the gambling industry so they have translated their website on even 7 world languages. The competition is strong and there are so many online casinos, so this is not enough to attract a bigger number of players. That's why some my logic says that the casino which is new on the market must have a really interesting extra welcome bonus offer.
The Betchan welcome offer is rich. Here you have even 6 bonuses on the first 6 deposits and also one exclusive bonus for players who will join the casino via the link here on the AskGamblers. Ok, the offer is rich as for the number of bonuses in the offer but in my opinion is nothing extra in comparison to the competition which is longer time in the gambling industry. First of all, the wagering requirements for these bonuses are too high 40 x deposit + bonus. Also they do not offer no deposit or free spins bonus. Actually, they do not offer anything which will attract more new players. Also they do not offer a live chat support. Contacting the support by filling out the form on the casino website, you must agree with me that it is not the best and most practical way.
My next objection for this casino is related on the speed of the cash-out process. In fact, the pending time here can take up to 72 hours which is really too much. I hope Betchan would do not mind because I gave myself a right for this criticism.
From the things I like about Betchan Casino are the big selection of games from 3 reputable software providers and the clear appearance of their website with easy navigation. All in all, at least for now, I do not intend to play at this casino. So again, for Betchan I will give a positive rating i.e. I give 6 out of 10 possible stars.