- Instant play
- Live chat is open
- Mobile friendly
- Live casino available
- SSL encryption
- Limited poker games
- Live Chat not available 24/7
Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.
bCasino UK Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
bCasino UK is an online casino where members have access to a range of games from video slots to table games to live games. Members can enjoy titles here from multiple providers which include Play’n GO, NetEnt, Microgaming, Booming Games, NextGen Gaming, Elk Studios, Nektan, and Lightning Box. The site can be played in English and can be reached instantly through a web browser or through their mobile casino. bCasino UK are licensed and regulated under the laws of the UK Gambling Commission.
Restricted Countries and Territories
The casino can only accept players from the United Kingdom, Canada, Finland, Gibraltar, Guernsey, Isle of Man, Jersey, Norway and Sweden. A full list of restricted countries can be found by using the drop-down menu on the right-hand side of the screen.
Mobile Gaming
bCasino UK is also fully compatible on the go so members can log in and play from a smartphone or tablet device. No app is required players simply need to open their mobile browser and enjoy.
Security and Fairness
When it comes to security the casino uses a high level of SSL encryption which keeps players personal and financial transactions secure.
They also use a random number generator to keep games fair and random.
- E-Wallets 24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Members who enjoy video slots can enjoy hundreds of new and popular titles here from several gaming suppliers like Play’n GO, Microgaming, Blueprint Gaming, NextGen Gaming, Elk Studios, and Playson. Players can categorize games by each individual provider to make it easier to browse or can select the current hottest games. Titles include the Foxin’ Wins Slot, 7 Sins Slot, Hong Kong Tower Slot and Wild Toro Slot.
Those who prefer games like blackjack and roulette can also find games to suit here along with variants of other classic table games. These include European Roulette, Micro Blackjack, and Single Deck Blackjack.
There is also a limited selection of video pokers like All American Double Up, Joker Poker and Deuces Wild.
A small selection of other games can also be enjoyed like Hole in One and Wild Sevens.
Live Casino
Players who prefer the thrill of a live dealer can head to the casinos live rooms where games are hosted my male and female dealers. These include games like Live Blackjack, Live Roulette and Live Baccarat, open around the clock.
Support
Players needing assistance can use the casinos friendly live chat facility. The live chat is open from 8 am to 23:30pm and players can also contact the casino's support team via email.
Complaints
Read the complaints other players have left for bCasino UK. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear KATIELAND Thank you for your review, we much appreciate the feedback. We aim to make sure that every player has great playing experience at bCasino. Any technical issues that arise, we aim to get them resolved in a prompt manner. Merry Christmas ;) bCasino
Good customer service very kind people I mean I spoke to them on the phone they sounded cool there slots are ok but need more slots try adding slots like 300 shields or queens riches or imperial dragon
Dislike how the technical team review or resolve an issue all they say is its resolved in a email that's is it one word they should show you evidence on any issue you have with them or there slots without that THEY could be lying how do we know your are not what do we do just take your word for it
Dear FATAL1TY, Thank you for taking the time to leave an honest review. We are thrilled to hear that our support team have provided you with a good level of customer service and this feedback will be passed on. New games are frequently being added to the site, so keep a look out for new slots appearing. In regards to your technical issue, we are always striving to improve our service and player experience, so the feedback you have provided will be taken into consideration. If your have any further questions or require any more information, then please do not hesitate to contact us. Kind Regards, bCasino
Quickly becoming one of my favourites, bCasino has everything I like in a casino. Fast withdrawals, excellent customer service and support (Matt helped me resolve an issue yesterday, and was friendly, proffesional and effiecient - very impressed!), frequent and fair wagering promotions and plently of my favourite games!
I wish there was a section or tab where you could view your progress on wagering for bonuses - very handy to know how far you've progressed! Also, there's not enough of a selection of games to use on wagering - a lot of slots I've never heard of before but not too many from Netent or Microgaming etc...
Dear, HMAYES999 Thank you for your feedback. We are very pleased to hear that you have had a positive experience whilst using our site. It is our aim to provide the best customer service and we are happy that Matt has provided this for you. We are a relatively new casino and we are always looking for ways of improvement. We will be glad to pass on your suggestions to our management. We look forward to hearing from you again soon, bCasino
Great selection of games and great bonuses live chat is the best I have ever seen matt on live chat got my verification of my account completed in less than 6 hours thats the fastest I have ever had.
Pending time on withdrawals needs to be look at I was lucky enough to win £1000 from a 20 deposited but I ask for a withdrawal Tuesday morning its now Friday and it is still pending not even processed yet when you think that most casinos process in less than 12 hours its a long time to wait with b casino. I will update when it gets processed my score for this casino comes in two parts [ website gaming live chat 10/10][Withdrawal 5/10]
Dear N8JINGHAM, Thank you for your review. It is great to hear that Matt has provided you with a high level of customer support and your positive feedback will be passed on. In line with our withdrawal process, we aim to complete withdrawals within 3 working days. We are pleased that you have received all funds according to our withdrawal policy. We look forward to seeing you at bCasino very soon :) Regards, bCasino
Excellent customer service, both on live chat and email/phone - not the fastest out there, but always answer the questions. Decent game selection
I had a few issues with one of the bonuses applied where I gambled the bonus money to meet the wagering requirement, but triggered something and as a result my bonus was stripped. However got to keep the deposit, so all’s well that ends well! =]
Dear TECHMAN101, Thank you for your honest and positive feedback. We are always looking to improve our service as a whole. We are sorry to hear about the issue regarding the bonus. We do have to follow our terms and conditions but we always make sure we treat our players fairly and always aim for the most positive outcome in any situation. We hope to see you back with us soon. Best regards, bCasino
Hands down, this is the best casino for customer service I have found. Matt and Ian have looked after me and couldn't do enough. The selection of games is good and they are generous with bonuses. Great casino.
I genuinely have no complaints so far. Would recommend.
Dear KIBSIEBIRD, Thank you for your review. It is wonderful to hear that our agents have been looking after you and providing you with a high level of customer service. We pride ourselves in offering the best support for our players and your positive feedback will be passed on to Matt and Ian. Our 24 hour live chat support team are always on hand whenever you need assistance, so please don't hesitate to contact us at any time. We are constantly adding to our game selection and also have daily promotions available to claim, so keep a look out :) Thanks again, bCasino
This Casino are a scam and once I had deposited £100, they refused to award the first deposit bonus, without giving me any details as to why.
I then requested a withdrawal for the initial deposit, as I was unhappy that there was no bonus awarded. The casino have now sent me an email stating that they want to perform certain KYC checks in accordance with their license conditions. This will take the form of a phone call!!
Honestly I would avoid them all together and I am very unhappy about this situation. Most likely I will not see my deposit money again and I refuse to gamble it on their site after this kind of treatment!
Dear LADYBENNETT83, We are very sorry and saddened to hear that you have had a less than positive experience during your initial time with us here at bCasino. As it was outlined to you in our communications directly, we do reserve the right to block certain accounts from receiving advertised promotions at our sole discretion. We understand your disappointment at not having received a bonus as expected although we can assure you that the funds in question, as requested, have been refunded. We apologise for any miscommunication regarding this and the requirement for you to complete any KYC checks. If you have any issues pertaining to the receipt of these funds then please let us know at your earliest conveninence. Kind Regards bCasino
The games, initially customer support were nice and helpful.
A very bad experience at this casino, one I have never had before. Initially i left a very positive review but on going back to claim the welcome bonus (it failed the first time as I did not realise you have to deposit £20 to get it) I ws denied. I made the deposit to claim the bonus and at that point a customer support message popped up asking if i needed any support. I said No but hoped this time around I would get my welcome bonus. To my shock back came a message saying I had been blocked from receiving it and I could contact management. So I sent an email asking them why they had not notified me of this and had encouraged me to deposit more for the welcome bonus. They did not respond to this email. Also customer support had told me they would withdraw my deposit for me having been excluded from the welcome bonus but later in the day when I checked I discovered they had not done this. I had only played once, didn't qualify for the welcome bonus because I didn't deposit enough. I deposited a tenner but won £160.00. I would have to conclude they did not like this. happy to take my money still (though I will be closing my account once I get my deposit back). However why would anyone custom a casino who treats you like this after having only played once with no bonus ? Obviously do not recommend for the welcome bonus.
Dear SULLIOO Firstly, we would like to congratulate you once again on your previous winnings and we are always happy to see a player who wins with bCasino. We hope you enjoyed playing with the first part of our welcome bonus which we can see was added as a goodwill gesture by our Support Manager. We are sorry to hear you were displeased that your account was deemed ineligible for any further bonuses, however, in the interests of making good on what appears to have been a disappointing experience for you we would like to invite you to login to the live chat through our website at any time and claim a free gift from our Support team. Kind Regards bCasino
Really helpful, polite and fast response customer service. Fast verification process. Good selection of slots.
Would love to see Amatec games as part of the collection of slots providers.
Dear SULLIOO, Thank you for your feedback. It's great to hear that you are enjoying our site! We are also delighted that our support agents have been helpful and efficient and added to your positive experience. Live chat support runs 24 hours a day, so we are always on hand if you need assistance. We are constantly adding to our collection of games and providers, so keep a look out for new additions in the future :) Thanks again for your review, and we hope to see you soon. Kind regards, bCasino
I like this casino very much my favourite games from Nextgen, Mad Mad Monkey and Medusa 2. The site has no lag on games at all no error message was lucky on Mad Monkey waiting on withdrawal to Ewallet. So far no problems Verified very quickly, very good so far!
There are no problems playing on site and customer service very friendly.
Dear LENA1967, Thank you for your review. We appreciate your time spent leaving such positive feedback. We are pleased to hear that you have found a provider and games that you are particularly enjoying. We are always improving by adding more providers, games and procedures so we hope you are around to enjoy this experience. Thank you for playing with us, bCasino
Explore our expert casino reviews
Check out our selection of top online casinos and learn more about each in their review.
Screenshot
Very fair and pays out alot and got all the popular games.
Sometimes on book of dead the game will freeze and reload and after playing the game and wanting to play another game it will say you have a unfinished game and would recommend having a live chat 24/7 so problems are resolved quicker because most players play early hours in morning when we need live chat 24/7.... Very good site 8/10