- Instant play
- Live chat is open
- Mobile friendly
- Live casino available
- SSL encryption
- Limited poker games
- Live Chat not available 24/7
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bCasino UK Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
bCasino UK is an online casino where members have access to a range of games from video slots to table games to live games. Members can enjoy titles here from multiple providers which include Play’n GO, NetEnt, Microgaming, Booming Games, NextGen Gaming, Elk Studios, Nektan, and Lightning Box. The site can be played in English and can be reached instantly through a web browser or through their mobile casino. bCasino UK are licensed and regulated under the laws of the UK Gambling Commission.
Restricted Countries and Territories
The casino can only accept players from the United Kingdom, Canada, Finland, Gibraltar, Guernsey, Isle of Man, Jersey, Norway and Sweden. A full list of restricted countries can be found by using the drop-down menu on the right-hand side of the screen.
Mobile Gaming
bCasino UK is also fully compatible on the go so members can log in and play from a smartphone or tablet device. No app is required players simply need to open their mobile browser and enjoy.
Security and Fairness
When it comes to security the casino uses a high level of SSL encryption which keeps players personal and financial transactions secure.
They also use a random number generator to keep games fair and random.
- E-Wallets 24 hours
- Bank Transfers 3-7 days
- Card Payments 3-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Members who enjoy video slots can enjoy hundreds of new and popular titles here from several gaming suppliers like Play’n GO, Microgaming, Blueprint Gaming, NextGen Gaming, Elk Studios, and Playson. Players can categorize games by each individual provider to make it easier to browse or can select the current hottest games. Titles include the Foxin’ Wins Slot, 7 Sins Slot, Hong Kong Tower Slot and Wild Toro Slot.
Those who prefer games like blackjack and roulette can also find games to suit here along with variants of other classic table games. These include European Roulette, Micro Blackjack, and Single Deck Blackjack.
There is also a limited selection of video pokers like All American Double Up, Joker Poker and Deuces Wild.
A small selection of other games can also be enjoyed like Hole in One and Wild Sevens.
Live Casino
Players who prefer the thrill of a live dealer can head to the casinos live rooms where games are hosted my male and female dealers. These include games like Live Blackjack, Live Roulette and Live Baccarat, open around the clock.
Support
Players needing assistance can use the casinos friendly live chat facility. The live chat is open from 8 am to 23:30pm and players can also contact the casino's support team via email.
Complaints
Read the complaints other players have left for bCasino UK. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear LAURENCE1970, We are very happy to hear that you had a great time playing at bCasino, this is the experience we aim for with every player. We have tried our best to make the site user friendly and it seems that work has paid off. We would like to thank you for playing with us and also for your vote of confidence. We aim to be the UK's number 1 online casino and we hope you can stay for the ride. Also you may be happy to know, at the end of this month our live support team will be moving to 24/7 support. Kind regards, bCasino
The first time I've played on bcasino.co.uk I won £500 with deposit of £40. I was really lucky, but unfortunately after I didn't pay attention for a game and put bigger stakes and lost all because of my excitement.. I was very happy to meet friendly customer support team. Fantastic live chat. Operators appear very quickly. (in many other online casinos I had to wait ages until somebody appear and reply).
They also do good bonuses.
I can't say anything negative about them as I had positive experience with them. (Even when I lost money, I blame only myself, because I had all chances to withdraw and I didn't do that in right moment.)
Dear UNVIT111, Thank you for your kind words, it is nice to see some positive feedback. We would like to thank you for playing with us. It is our mission to make your experience here at bCasino the best. Our support team is always standing by to assist. Also you may be happy to know, at the end of this month our live support team will be moving to 24/7 support. Best regards, bCasino
Nice and promising layout of the website, good choice of games, easy to navigate website.
Not satisfied from the customer support. Had an issue with a deposit, the money were gone from my account and the customer care assistant wasn't able to solve my issue. Received the money the day after. Play blackjack with most of my deposits, haven't been able to gain some win, which I found really annoying. After the issue with the deposit and with the customer service agent, I decided to close the account.
My luck was bad in here, wish to all who tries this casino better luck.
Dear ANIKOLOV0911 We are sorry to hear that you have not been fully satisfied with the customer service that you have received from us. We aim to provide all of our players with excellent customer support, and we apologise that you feel we have not succeeded with that on this occasion. Thank you for the comments provided. Any feedback left for us is taken seriously and enables us to take into consideration ways in which we may improve our services and player experience going forward. We would like to thank you for your time that you have spent with us at bCasino, and wish you all the best of luck for the future. Kind regards, bCasino
Really fast response from the support team, games work nicely especially the mobile platform, made a decent win that has been paid out really quick.
Recommended !!!
The withdrawal limit it’s an issue, to be aspected from a new casino, hopefully this will change in the future
Dear MARFY06, We are delighted to hear that you have had an enjoyable experience whilst playing with bCasino. It is very encouraging to know that our support team have provided you with a quick response and that you are happy with the service offered. Thank you for the recommendation, and for the feedback you have given. In regards to the withdrawal limit, this is something that we will take into consideration going forward. We are constantly striving to support players needs in order to improve overall gaming experience. We would also like to congratulate you on your win and wish you the best of luck for future play. Kind regards, bCasino
Different Slot providers then usually found on other sites and a nice welcome bonus .
Responsible gambling section is easy to use and has allows you to stay in control, which is a change from sites burying this in their site and making it difficult to use.
No Customer Support - They respond faster on this site then their own,
Not enough games and the withdrawal process appears to take the max time, I assume if now one is on live chat then no one is processing withdrawals or verifying accounts.
Dear KNOBBO88 The reason it took close to 3 working days to process your withdrawal is because this was your first withdrawal and the requested documentation was only received on the 06/04/2018. Going forward any other withdrawals you make will be processed faster as we already have your documents verified. Once we received your documents your withdrawal was processed and paid within the times set out in our terms & conditions. I would like to thank you for your feedback, we will take your comments and try to adapt our system to better suit our players in anyway possible. We are constantly updating our policies and procedures so we can find the right fit for our casino and more importantly our players. Also you will be happy to know our support team will be going live 24/7 within the next few weeks, this will allow you to contact us via the live chat option on the bCasino site anytime for a quick response. Best regards bCasino
Games are great good wagering nice layout. Costumers service is great too. Spoke with Hayley she was very quick to respond and helpful. 🙂
Dear MARTYBOY33 Thank you for your feedback. We find it very encouraging that our team members are doing a fantastic job in providing a top class service. We hope you are enjoying your time with bCasino and we look forward to playing with you soon. All the best, bCasino
Customer service is top notch Hayley was quick to help resolve my issue. Nice selection of games. Good bonuses and realistic wagering highly recommend
Nothing to moan about really. So far so good and customer service have left me with a good first impression
Dear SABSSABS, Thank you for your positive review. We always like to try and ensure a players experience with us will b-enjoyable:) We are pleased our support team made you feel this way. We will be passing on your compliments to Hayley and I am sure she will be happy to hear you have left her this review. We're happy you have been enjoying our games and bonuses, we will add some more soon. Best regards, bCasino
Good selection of games and my first withdrawal was processed quickly.
I joined This casino and all was well, I requested a withdrawal and it was processed with a couple of hours. Since then every withdrawal I have made has taken the maximum time they specify. I believe this to be a tactic to make your reverse which I have done several times. I am now waiting on a withdrawal which after the third working day hasn’t been processed yet.
I would also like to add that I have experienced a couple of technical errors, the first was playing blackjack where my bet wasn’t accepted and it took then 3 days to refund me my money and then the second I was playing a slot game and during a bonus round which I had already got up to £44 the game crashed, I then contacted support who told me they would put it through to the technical team Then after several emails back and forth they then told me that I had only won £12 but would offer me £16 as a good will gesture. I believe this is completely unfair as when the bonus round triggered I was awarded 3 times my bet which equals the £12 plus I then got up to 8 times bet which is an extra £32 on top but the game could of carried on up to 100x the bet.
I would not recommend this casino to anyone!
Dear OJMUDDLE, We are continuously looking to improve our processes and to provide an enjoyable and responsible gaming environment, and to provide quick payouts of withdrawals. We apologise for the technical issues you experienced on our site. We do understand that it is frustrating when a game malfunctions. When this happens we work together with our game providers to correct the issue as accurately and as quickly as we can. Regards, bCasino
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Played this casino tonight totally amazing, great bonuses great communication and a fantastic operator called bradley. I found depositing easy and verification was swift and has all the great games, this site has the making to be the UK number 1 online casino.
I don't have anything negative to say about this site, and I've had plenty of negative stuff to say about online casinos in the past.