Ace Kingdom Casino
- Streamlined gaming experience across all devices
- Completely instant-play
- Good range of table games and video pokers
- 24/7 support via live chat, toll-free phone, and email
- Secured by SSL encryption
- Proven fair by independent audits
- Numerous country and territory exclusions
- Customer Support
- Responsible Gambling
- Australian Capital Territory
- New South Wales
- Northern Territory
- South Australia
- Western Australia
- British Columbia
- New Brunswick
- Newfoundland and Labrador
- Northwest Territories
- Nova Scotia
- Prince Edward Island
- Czech Republic
- Faroe Islands
- French Guiana
- French Polynesia
- French Southern Territories
- Hong Kong
- North Korea
- Puerto Rico
- Saint Pierre and Miquelon
- Saudi Arabia
- South Africa
- South Korea
- U.S. Minor Outlying Islands
- United Arab Emirates
- American Samoa
- District of Columbia
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Northern Mariana Islands
- Rhode Island
- South Carolina
- South Dakota
- U.S. Virgin Islands
- West Virginia
Bank Transfers: 5-7 days
Cheques: Not offered
Card Payments: 5-7 days
Pending Time: 3-6 days
UK Support Phone Email:
Gemany Support Phone Email:
Sweden Support Phone Email:
Deposit Limit Tool
Wager Limit Tool
Loss Limit Tool
Time/Session Limit Tool
Cool Off/Time-Out Tool
Reality Check Tool
Self-Exclusion Register Participation
Ace Kingdom Casino is an online casino developed by Ladbrokes, optimized for both desktop and mobile players. It is completely instant-play and features a streamlined interface that makes it easy to find any game on any device. The site also offers a live chat service to make getting in touch with a support representative simple. Ace Kingdom Casino is available in English, German, and Swedish, and is licensed in the UK and Gibraltar.
Restricted Countries and Territories
Ace Kingdom Casino does not accept residents of many countries and territories for legal or commercial reasons. These include, but are not limited to, Australia, Canada, China, Finland, France and its territories, Greece, Hong Kong, Italy, Japan, and the United States and its territories. See our “Restricted Countries” section below for a full listing.
Being a Playtech casino, Ace Kingdom Casino offers several of the most popular slots out there. These include many of the Marvel progressives like Blade slot, Captain America - The First Avenger slot, and Fantastic Four slot. Ace Kingdom Casino also has several other favorites like Beach Life slot, White King slot, Cat Queen slot, Plenty O’ Fortune slot, and Jackpot Giant slot.
Table game enthusiasts can put their skills to the test on a number of different games. Blackjack players can hit, stay, and double on games like Multiplayer Blackjack Surrender and Blackjack Switch. Roulette lovers will find European, 3D, and even Multiplayer French variants. Other games include Red Dog, Tequila Poker, Sic Bo, Stravaganza, and Wild Viking.
Those looking to hit a big hand on video poker can enjoy Ace Kingdom Casino’s single-hand and multi-hand games. Among them are Aces and Faces, 2 Ways Royal, All American Poker, Joker Poker, and Jacks or Better.
Ace Kingdom Casino is home to several scratch cards and other specialties. Many of these are based on their most popular slots, such as Rocky Slot and Pink Panther Slot.
Players will find many of Ace Kingdom Casino’s most popular slots and games on their mobile device. No app download is required to access the mobile version of the casino. Players just have to load the casino’s website to get started. The interface is identical, ensuring a streamlined gaming experience.
Ace Kingdom Casino clearly understands the importance of prompt support. Their live chat service is available 24/7, and players can typically connect with an agent in just a minute or two. Players also have the option of calling the casino toll-free if they live in the UK, Germany, or Sweden. Ace Kingdom Casino can also be reached by email.
Security and Fairness
Ace Kingdom Casino meets or exceeds all of the safety protocols required by UK law. Among these are SSL encryption, which prevents anyone from being able to read player information.
The Playtech slots and games are some of the most rigorously audited games in the world. All of them have been proven fair to the standards of the governments of Gibraltar and the United Kingdom.
Recommended by experts
1+ fast withdrawals
2+ support, at least I wasn't disappointed
Pretty good website, it says at the bottom it is owned by ladbrokes so hopefully I will get my money.
I signed up from punterbonus.com and got £10 free no deposit. I manged to turn it over 40x but then they said I had to make a real deposit in order to withdraw my bonus money. I added £10 real money. I had won £55 from the bonus. So all in all I should be getting my £55 from the bonus.
Hopefully fingers crossed. I spoke to support and they said everything looks fine. I just had to send over my drivers licence and phone bill.
Not a great selection of games. I wasnt aware that i had to add real money first before withdrawing any bonus money.
I did win in this casino I had a 150% welcome bonus and managed to get through it.
When I got through the bonus they take back the 150% welcome bonus it is for playing only and non withdrawable which is very disappointing I expected better being owned by ladborkes. They go over the top on documents and they take forever to process your money not far off a week it was pending and not a massive choice of games, yes I won but I don't recommend this casino
My account validation is a problem with the address proof.
I have sent three different high-quality photo communal bills itself. Very clearly readable , very good quality . I took pictures of themselves with a 13MP phone Photo size is 3120x4160 pixels.
Every time I sent a photo , the answer that they do not accept file-photo,
After this , it must be colored and clear photo. I can not find any explanation for that problem.
If I can not be a solution , then I do not recommend this casino!
My username is: hansenm in ace kingtom casino,
Ace Kingdom Casino it seems to me as an interesting online casino. They offer Playtech games but only in the instant play version. The fact that here the pending time is 3 to 6 working days surprised me unpleasantly. I really do not have intention to play in some casino where the pending time may take even up to 6 days. I was really surprised by this information, especially that this casino is sister casino to the Ladbrokers casino where the pending time is 24 hours. But, if I remember well at the Ladbrokers I was waiting 2 or 3 days for accepting a scanned document that I have sent for verification.
But well, let's go back to Ace Casino Kingdom. This casino has a pretty good welcome offer. The bonus percentage on the first deposit at the casino is 150% for deposit from 20 to 50 euros and for a deposit of more than 50 Euros is 200%. Also in the welcome offer there are two more bonuses and that a bonus of 50% on the second and 75% on the third deposit. The wagering requirements for all these 3 bonuses are same and they are acceptable 20 x deposit + bonus. As it is a case in the welcome offer at Ladbrokes, you can’t take these bonuses in case if you make a deposit via the popular e-wallet services - Neteller and Skrill. This is another reason why I will not play in this casino because I am using only Neteller as deposit method.
Also, I'm not impressed by the casino live chat support because I have waited probably 3+ minutes until one of their live chat operators was available.
All in all, although this is probably a safe casino and even if it has a good welcome bonus offer I will not recommend it nor rate it positive because I think that it is simply unacceptable for an online casino to have a pending time of 6 working days. For Ace Kingdom I give 5 out of 10 possible
I enjoy playing at Playtech casinos but prefer to play in some Netent or Microgaming casino, but even so finding its a sister casino to Ladbrokes casino I thought I could see what they have to offer. I had one small problem in the past with Ladbrokes casino I think was last year, which made me very disappointed in their cashing out time frame, so maybe I was being a bit skeptic even with this casino, so I could make deposit and try them with my own money.
The reason I opened my account here was the fact that they were giving 10 euro free chip and to get the no deposit bonus from them, was for me to register my credit card and instantly get the bonus. So yes I joined their casino and had to be honest I didn't even checked what was the wagering with the bonus, so signed up, registered and yes got the bonus with code attached right away.
First impression of the site had to be honest wasn't so impressed, because I didn't like the looks of their website and the navigation for a Playtech casino and as I remember good they didn't have download version as we use to as any other Playtech casino. With my 10 euros I didn't know what to play first, so playing some 50 liner slot would be end of my tiny bonus very fast. So I choose to play Easter Surprise slot thinking it was 20 liner video slot, I might achieve something with my 10 euros bonus.
I played this game many times and can say its one of my favorite slots, so played for a very short time and lost the bonus. Right after few days I got another 5 free spins on them on the slot White King which didn't win anything. They do have nice welcome bonus of 200% match bit the thing I didn't like is the fact that to be eligible for that bonus minimum deposit is 50 euros, well that's a bit to much for my taste, specially coming from some new casino.
So far didn't made any deposit here, but who knows I might change my mind if they lower the deposit amount of that bonus, good luck!
1 of 1
avg complaint life