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1xBet Casino

1xBet Casino
Welcome Bonus

100% up to 30300 PHP + up to 150 Free Spins on Sweet Bonanza, 1st Deposit Bous

Our Rating CasinoRank
2.7/10
CasinoRank
Player Rating 510 reviews
8.2/10
510 reviews
Complaint Response 509 complaints
2 days avg. 509 complaints

1xBet Casino: My Expert Opinion

Editor’s View

Overall, we have no concerns with the casino and were able to use their site seamlessly. There is a good mix of games, and the games lobby has plenty of options to allow you to find your favourite games. Live chat can be easily found, and we were impressed with how many other support options are available. 

What we like
  • No withdrawal limits
  • Excellent selection of payment methods
  • No payment fees
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


1xBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2007
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
Arabic, Azerbaijani, Bulgarian, Portuguese, Chinese, German, Danish, English, Spanish, Finnish, Estonian, French, Greek, Hebrew, Croatian, Hungarian, Georgian, Armenian, Indonesian, Italian, Japanese, Korean, Hindi, Lithuanian, Latvian, Macedonian, Norwegian, Filipino, Polish, Romanian, Serbian, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian, Uzbek, Thai, Albanian, Icelandic, Kazakh, Malaysian, Vietnamese, Belarusian, Canadian
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino, Sports
Mobile Apps
Android, IOS

General Information about 1xBet Casino

1xBet Casino is an online casino and sportsbook offering a variety of top games. For our online casino review, we’ll look at their casino section, but you can visit our sports section in the forum if you’re interested in sports. 

You can register directly through our website, and you can use any web or mobile device. The casino can be accessed on most mobile devices and is functional on Android, iOS and Windows devices, so you can easily spin the reels of mobile slots on the go.

Payment Information and Options at 1xBet Casino

The casino supports a massive selection of payment methods. It’s also a crypto casino accepting a long list of currencies, both fiat and crypto. The other good news is that there are no payment fees. 

The casino aims to process withdrawals within 48 hours, but this will depend on the payment method and your verification status. The finance department works 24/7, which means you can also enjoy evening and weekend withdrawals. The casino has also stated that there are no withdrawal limits.

Customer Support at 1xBet Casino

If you need help, you can contact the casino and one of the fastest options is through live chat, which can be accessed from any page. Initially, you will be met with a chatbot who can answer various questions, or you can speak with a live chat agent. 

If you want help outside of live chat, you can email the casino, and the contact details are available in their support section. You can also use their online contact form, and the casino will respond using the email address you have supplied. 

You can also contact the casino via WhatsApp, Twitter and over the phone. 

Games at 1xBet Casino

The casino is home to the latest online slots, thanks to a list of gaming providers to keep you entertained. You’ll find the latest progressive jackpot slots, Megaways and exclusive titles. The games lobby is user-friendly, and there are various features to help you filter games to find your favourites. You can also search by provider, and when you’re logged in, you can view your recently played games and save your favourites. 

1xBet Casino's assortment of table games includes roulette, blackjack, baccarat and various types of poker. The selection ranges from European Blackjack and American Roulette to Punto Banco and Pontoon.

The video poker section features All American, Aces and Faces, Deuces Wild, Joker Poker, Jacks or Better, Deuces and Joker and a variety of others.

The live casino features the option of gambling against real life dealers. There are blackjack, roulette and baccarat variations to suit all kinds of players and budgets. You can also join rooms with live poker and the latest live game shows. 

1xBet Casino’s Commitment to Responsible Gambling

The casino supports responsible gambling, although there are a few features that are currently available through your account. You may need to speak to the casino to discuss setting limits. 

However, if you need to take a break, you can self-exclude by emailing the casino. 

StallCation

1xBet Casino Bonuses

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Wagering Requirements 25xb
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Complaints

Read the complaints other players have left for 1xBet Casino. Learn more about complaints.

Show all complaints
Unresolved deposit of INR 25000

Dear Sir/Madam,

I would like to lodge a formal complaint regarding an unresolved deposit issue with 1xBet.

Despite following all of the operator's instructions and providing every document requested, my issue remains unresolved.

Player ID: 1425176821

Support Query Number: 18290078

Deposit Amount: ₹25,000

Payment Method: UPI QR

UTR: 653504817644

I made a UPI QR deposit of ₹25,000 to my 1xBet account. The amount was successfully debited from my bank account. However, the funds were never credited to my 1xBet account.

I immediately raised Support Query No. 18290078 and submitted all the requested payment proofs.

After reviewing my case, 1xBet informed me that the payment had been blocked by the bank and instructed me to wait 14 banking days. They advised that if the money was not returned during that period, I should submit a PDF bank statement covering the entire waiting period.

I followed these instructions exactly. After 14 banking days, the amount had still not been refunded, and I submitted the requested bank statement.

Instead of resolving the matter, 1xBet informed me that the funds should already have been returned and advised me to contact my bank.

I contacted my bank, which confirmed that the transaction was successfully completed, the funds were debited from my account, and no refund or reversal has been received.

As a result, the ₹25,000 is currently neither in my bank account nor credited to my 1xBet account.

I have repeatedly cooperated with 1xBet's support team and complied with every request, but I have not received any meaningful resolution.

I respectfully request your assistance in investigating this matter and helping me obtain a fair resolution. Specifically, I request that 1xBet be asked to either:

Credit the ₹25,000 to my gaming account if the payment was received by their payment provider, or

Provide official confirmation, along with all relevant transaction details, proving that the payment was rejected or returned so that I can pursue the matter with my bank.

I have provided all supporting documents, including payment screenshots, the UTR details, my bank statement, and my correspondence with 1xBet.

Thank you for your time and assistance. I look forward to your response.


Kind regards,

<full name removed>

Player ID: 1425176821

Chart Pointer
44h left
₹25,000

1xBet Casino Complaint Stats

Resolved 392 / 423
Avg. Amount $2,802
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player Rating
8.2/10 510 reviews

Top reviews from our players

I’ve been with 1xbet for many years and have no real complaints. Regular communication without all the spam you get from other companies. Good promos.
Easy cash out and withdrawal times are really quick. The 1xbet app has got better over the years and it’s now spot on.

Website can slowdown. Not large live broadcasts section, want more esport translations. In general I can't find another cons of 1xbet. This website is decent in my opinion, haven't any complaints for now.

Excellent service, always keep to their terms and side of the deal,.
NEVER a problem with payouts on promotions and bonuses unlike some other sites.
Good offers, free games and easy to use site.

When using the pс version of the site, streams sometimes lag. If you, like me, like to watch online broadcasts of matches, it is better to use the 1xbet mobile application.

Dear mustafa88, We are glad that you have a positive opinion of 1xBet Company. Thank you for staying with us! Regards, The 1xBet Casino Team

user avatar

1xbet once used to be in my top 3 favorite online casinos but now not so much still I like to give honest reviews so I will share some of the pros.

- Simplest and fastest verification process I was literally verified and ready to play within minutes.
- More payment options than any other online casino that I have played with up till date
- A huge variety of casino games and even sports betting

So let me share some of the major drawbacks I feel playing with 1xbet casino.

- A lot of the times and I literally mean every once in three times the deposit amount arrives in my account too late I can't be specific about the time delay because it is never the same on good days it's just a few hours late but other times it could also be 2 days after you expected it to arrive. Btw when this issue does not occur otherwise the payment shows in my account instantly within seconds using the same payment wallet or method

- Just a while ago they kicked out one of the best live games and slot provider gaming company by the name of evolution gaming which is the main reason why I completely stopped playing with them. Well that's a personal complain or drawback that I think gives their competitor an edge over them

- I would end the review with this one which is about their promotion offers. A lot of their competitors give me good bonuses when I am in a big loss over the last few days but they don't even bother asking if I'm doing okay and I know it's not their job but they should know others are doing a lot to console their players when they need it

Dear Shahness, Thank you for sharing your opinion. We always try to improve our product and our service in order to meet customer's expectations. Please if you have any comments about working with 1xBet, send it to us via email - [email protected] with providing your client ID. We will be happy to help you with any questions you may have Regards, The 1xBet Casino Team

user avatar

1xbet works not only online, but also at betting shops. it is very convenient because a lot of people can get together. the great line on basketball and tennis, especially on not top matches. I am completely satisfied with the work.

I don't think there is ideal for that business. one star I take because the verification takes long. I don't have it but my friend had to do it. At the end everything was fine.

Dear ADEBAYO, Thank you for your review. We are glad that you have such a good experience with 1xBet! Good luck in betting Regards, The 1xBet Casino Team

user avatar

As a new player I don't have any good feedback with this casino, can say only have cons, u can find below section. U can find variety of casino games and sports betting

Most important thing for casino is support and games and payment system
Coming to support
I can say no Support instead of bad Support, if u have any issue you have to wait until they resolve, players don't have any other option to reach them

Gaming
If your evolution hater don't go with this casino

Payment system
Bad experience with this casino reg payments, not only me many negative reviews on 1xbet payment system from many people

Overall I can say I don't recommend this casino that want to play casino games and sports betting, because maybe u play and u win but u can't get money back 🤷

Dear GAMINGS, Thank you for your feedback. Please note that the issues with the transactions are on your payment system's side, not at 1xBet Company. We process payments immediately, and the delay is solely on the part of your payment system. In order to solve your question, we have already contacted the payment system and will give you an answer as soon as we receive information from them Regards, The 1xBet Casino Team

user avatar

Good variety of odds.
Good value on odds.
Very fast withdrawals to e-wallets (within 15 minutes usually).
Large variety of deposit options.
Live betting market is the biggest in the industry.
App for mobile.

Live Chat only gives automated pre-written messages, and the information is often wrong.
Bonus terms are bad compared to other bookmakers in Europe.
Crypto deposits are not credited fast enough. Can take several days even after confirmation on the blockchain.
DO NOT make withdrawals to PayPal, they use some shady withdrawal methods to PayPal, and many users are getting their PayPal account permanently frozen.

Dear MARUMU, Thank you for your feedback. Please contact us via [email protected] with your client ID. You can describe all your questions there and we'll check all the necessary information Regards, The 1xBet Casino Team

user avatar

I like that I can place bets in the local currency. This is really convenient and does not cause problems with converting. I regularly participate in happy Friday, but I didn't get a bonus for the first deposit, because the rules are a little complicated

After reading such negative reviews here I was a little worried to play at 1xbet, but I play here over year without any problem. I think that only support can be more useful

Dear RAWLE_WER, Thank you for your feedback. We take into account your comments. Also, please, for any questions you can contact us via [email protected]. We will be glad to help you at any time Regards, The 1xBet Casino Team

user avatar

Many deposit methods and many withdrawals method as well. Easy to use also have an app for android and iphone users, crypto withdrawals are almost Instant.

I am a long time 1xbet user and have wagered too much since I signed up there(this month alone I wagered 2500$ in sportsbetting and around 5000$ in casino)
Some days ago I claimed their Friday offer and successfully completed it after that they restricted all of the benefits of 1xbet site from my account. Now I am not getting any bonus points for bet placed, Vip cashback(Which I worked very hard and also lost ton of money trying to climb up my rank), 1xsaloon offer tickets also 1xbet Christmas present. I am not getting any tickets of their offer now and is now stuck with normal account with no benefits even tho I am a long time user and have lost so much money there. The sad thing is they don't even explaining me anything and their live support told me to mail them and its been 7 days since I have not got any response.

Not A Site For Long Term High Roller

Dear RAJEEVJIMRPIN2, Thank you for sharing your opinion. Every review is important for us. As we can see your account is fully able to participate in all Promos. Please check this one. If you have any additional questions, please contact us via [email protected] Regards, The 1xBet Casino Team

user avatar

Good site to betting. The most important thing is they paid my winnings to Visa. Also, thanks for the live streams. Been using 1xbet for almost a year and have no complaints

Once I had to contact the support for incorrect betslip and I can't say that everything went good, but my coupon was recalculated. There were no more problems

Dear JURGEN, Thank you for sharing your opinion. We are glad that you have such a good experience with 1xBet. For any additional questions, you can contact us via [email protected] Regards, The 1xBet Casino Team

user avatar

Absolutely nothing at all. I warned y’all about these scammers last year. Pure thieves. Fake games.
Don’t be fooled by their bonuses. This is not an honest casino.

Fake NETENT games
Fake casino with a questionable licence. Warned everyone about them.
Do not play here. I never made one deposit after my first. I realized NETENT was fake.
Luckily I only made one little 20 dollar or so deposit scammers.

Dear JOHNNYGOTTHEBONE, Thank you for sharing your opinion. We always try to improve our product and our service in order to meet customer's expectations. Please if you have any comments about working with 1xBet, send it to us via email - [email protected] with providing your client ID. We will be happy to help you with any questions you may have Regards, The 1xBet Casino Team

user avatar

1xBet Casino News

Read all news about 1xBet Casino, check for updates and stay tuned for exclusive bonuses.

1xbet Casino and CT Interactive Host a €3.5K Tournament in Our Forum
Promotion 1xbet Casino and CT Interactive Host a €3.5K Tournament in Our Forum

Finally, one of our favourite 2026 slots comes into focus! CT Interactive takes centre stage in our latest Forum contest, featuring the adventure-packed Book of Lost Pyramid!Running through 24 July, the competition is hosted at 1xbet Casino and offers 20 prizes totalling €3,500!Explore Treasures In the Lost PyramidThe game was released back in February, and we’re glad it finally got the attention it deserves! Book of Lost Pyramid takes you straight to Mesoamerica to hunt for long-lost Mayan treasures. (Fingers crossed you unearth some of those treasures in our tournament!)As usual, we keep things simple:Sign in or register on at 1xbet Casino.Spin the reels of Book of Lost Pyramid.Screenshot multipliers and post them in our forum.You can post as many screengrabs as you wish; the more screnshots you post, the more chances you have for your name to appear in the draw!If you’re uncertain about some of the rules, visit the dedicated Forum thread link and read the T&Cs through and through.€3.5K for 20 ContestantsOnce we determine the winners via random draw, we will distribute the €3,500 prize pot in the following manner:1st place - €1,0002nd place - €5003rd place - €3004th place - €2005th place - €1506th–10th place - €100 each11th–20th place - €85 eachThese are all hard cash prizes! No vouchers or bonus money - just a chunk of cash in your pocket!Join in the discussion in our Forum and start snapping those multipliers!

How One Player Reclaimed $238K Through AGCCS
AG News How One Player Reclaimed $238K Through AGCCS

Delayed payments are common issues players face and sometimes, all it takes is a little nudge from our Casino Complaint Service team for the case to be successfully resolved. A player at 1xBet Casino faced an unexplained delay after requesting $238,000, so they decided to reach out to us, to try to speed up the process.Strong Desire to Solve the ProblemOur member Tigran contacted our support team and submitted a complaint successfully, providing us with all the details we needed. They explained their case, and submitted multiple verification documents to the casino upon their continuous requests.Even after 2 weeks, he received no money and was still waiting for the casino to process the payment.After the $238,000 complaint went live on our site, the team at 1xBet Casino asked for some additional information through our site and from the moment the player provided everything, it was announced that the verification was successful! Multiple Payouts and Happy ResolutionDue to the high amount of money, 1xBet Casino released several smaller amounts and insisted on a player to keep everyone updated. Both the casino and the player have been fully professional throughout the withdrawal process and a few days ago, our player announced that he has managed to withdraw everything to the dime!We wanted to thank both Tigran for his patience and trust in us, as well as 1xBet Casino for their professionalism and staying on top of all the complaints. If you’re facing similar issues, we invite you to check our guidelines and submit a complaint.

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