Mark all as read

Settings

Notifications
Reviews

1xBet Casino

1xBet Casino
Welcome Bonus

100% up to 30300 PHP + up to 150 Free Spins on Sweet Bonanza, 1st Deposit Bous

Our Rating CasinoRank
2.7/10
CasinoRank
Player Rating 453 reviews
8.1/10
453 reviews
Complaint Response 498 complaints
2 days avg. 498 complaints

AskGamblers Quick Overview

Editor’s View

Overall, we have no concerns with the casino and were able to use their site seamlessly. There is a good mix of games, and the games lobby has plenty of options to allow you to find your favourite games. Live chat can be easily found, and we were impressed with how many other support options are available. 

What we like
  • No withdrawal limits
  • Excellent selection of payment methods
  • No payment fees
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


1xBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2007
Licences
Curacao Gaming Control Board
Company
Affiliate Program
Languages
Arabic, Azerbaijani, Bulgarian, Portuguese, Chinese, German, Danish, English, Spanish, Finnish, Estonian, French, Greek, Hebrew, Croatian, Hungarian, Georgian, Armenian, Indonesian, Italian, Japanese, Korean, Hindi, Lithuanian, Latvian, Macedonian, Norwegian, Filipino, Polish, Romanian, Serbian, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian, Uzbek, Thai, Albanian, Icelandic, Kazakh, Malaysian, Vietnamese
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino, Sports
Mobile Apps
Android, IOS

General Information about 1xBet Casino

1xBet Casino is an online casino and sportsbook offering a variety of top games. For our online casino review, we’ll look at their casino section, but you can visit our sports section in the forum if you’re interested in sports. 

You can register directly through our website, and you can use any web or mobile device. The casino can be accessed on most mobile devices and is functional on Android, iOS and Windows devices, so you can easily spin the reels of mobile slots on the go.

StallCation

1xBet Casino Bonuses

Check out other 1xBet Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Welcome Bonus
100% up to 2500 MYR + up to 150 Free Spins, 1st Deposit
Minimum Deposit 15 MYR
Wagering Requirements 25xb
Bonus Percentage 100%
Welcome Bonus
100% up to 12500 INR
Minimum Deposit 12500 INR
Wagering Requirements 5xb
Bonus Percentage 100%
Welcome Bonus
100% up to €300 + 30 Free Spins, 1st Deposit Bonus
Minimum Deposit €10
Wagering Requirements 35xb
Bonus Percentage 100%
Match Deposit Bonus
25% up to €450 + 45 Free Spins, 4th Deposit Bonus
Minimum Deposit €15
Wagering Requirements 35xb
Bonus Percentage 25%
Match Deposit Bonus
25% up to €400 + 40 Free Spins, 3rd Deposit Bonus
Minimum Deposit €15
Wagering Requirements 35xb
Bonus Percentage 25%
Match Deposit Bonus
50% up to €350 + 35 Free Spins, 2nd Deposit Bonus
Minimum Deposit €15
Wagering Requirements 35xb
Bonus Percentage 50%

Complaints

Read the complaints other players have left for 1xBet Casino. Learn more about complaints.

Show all complaints
marked my withdrawal as successful but I never received the funds
Hello AskGamblers Team,

I am submitting this complaint regarding a withdrawal issue with 1xBet.

On 25 June at 10:19 PM, I requested a withdrawal of SAR 500 to my Tiqmo wallet using my registered mobile number.

Before making this withdrawal, I had originally tried to withdraw to another wallet, but the request was rejected by 1xBet. Following their requirements, I created a new Tiqmo wallet and used it for this withdrawal.

This Tiqmo wallet was newly created and had no previous transactions. The attached account statement clearly shows that there has never been any incoming transfer from 1xBet, including the SAR 500 withdrawal.

1xBet marked the withdrawal as successful, but more than five days have passed and I have not received the funds.

I contacted Tiqmo support, and they informed me that only the sender can initiate a transfer trace. I also provided my Tiqmo account statement to 1xBet, but they continue to repeat that the funds were sent without providing proof that the transfer was made to my registered wallet or opening a formal investigation.

I respectfully request that 1xBet:

- Initiate a formal transfer trace with their payment provider.
- Provide proof that the SAR 500 was sent to my registered Tiqmo wallet.
- Refund the withdrawal amount if they cannot verify that the transfer reached my wallet.

I have attached all supporting evidence, including the withdrawal confirmation, Tiqmo account statement, and my conversations with both parties.

Thank you for your assistance.
Status solved Resolved
ر.س.‏500
Withdrawal being rejected without resolution

Unable to Withdraw Funds – 1xBet Keeps Rejecting Withdrawals Without Resolution

I am filing this complaint because I have been unable to withdraw my funds from my 1xBet account despite trying every solution suggested by their customer support.

Account ID: 1684230157

Here is what happened:

* My first deposit was made via Banque Populaire bank transfer.

* A few days later, I made another deposit using my Visa card.

* When I tried to withdraw my balance, every withdrawal method was greyed out except Visa.

* However, every time I selected Visa and submitted a withdrawal request, it was immediately rejected with the message: “Declined by operator.”

I contacted customer support multiple times, but I received different and contradictory explanations every time:

* One agent told me to wait 5 hours and try again.

* Another told me to clear my browser cache and cookies.

* Another advised me to make a new deposit using a different payment method, place a bet, and then I would be able to withdraw using that new method.

I followed their instructions.

Today I made another deposit using Skrill, placed bets, and also played in the casino as instructed. However, when I tried to withdraw again, Skrill was also greyed out, leaving me unable to withdraw my funds once again.

Every time I contact support now, they simply tell me to email [email protected] and say the issue will be resolved there.

I have already sent emails to that address but have received no response whatsoever.

At this point:

* I have followed every instruction provided by customer support.

* I have deposited using multiple payment methods.

* I have wagered as instructed.

* I have contacted live support numerous times.

* I have emailed the security department without receiving any reply.

Despite all of this, I still cannot withdraw my own money.

I have attached screenshots of my conversations with customer support, the rejected withdrawal attempts, and my emails to the security department as evidence.

I am asking AskGamblers to help me resolve this issue and have 1xBet enable my withdrawals or process my withdrawal without further delays.

Chart Pointer
77h left
د.م.56,917
Issue with a withdrawal of 5050 INR from more than a month ago

I am facing an unresolved issue with 1xBet regarding a withdrawal of 5050 INR.

1xBet Account ID: 958669201

1xBet Username: venky1322

On 18/05/2026, I submitted a withdrawal request from my 1xBet account. The withdrawal request ID given by 1xBet is 4848796393, and they claim that the payment was processed with UTR 239532639621.

However, the funds have not been credited to my bank account.

After I contacted 1xBet support, they informed me by email that the withdrawal was “successfully completed” from their side and asked me to contact my bank and get a confirmation letter stating that no transaction was received with the provided UTR number.

I contacted my bank, IndusInd Bank, and raised a query through Email. On 9 June 2026, I received an official reply from the bank (Case ID: 86722407) clearly stating that they are unable to fetch the said transaction in their system and have advised me to liaise with the remitter (1xBet). In simple terms, the bank is confirming that there is no such transaction credited to my account against that UTR number.

I have already shared this confirmation with 1xBet support, but my issue is still not resolved, and the amount of 5050 INR is missing. I am stuck between the bank and 1xBet, while my money is neither returned to my betting account nor credited to my bank account.

Today, on 25 June 2026, this issue is still unresolved.

I request that AskGamblers please intervene in this case and help me get my funds back from 1xBet.

I can provide:

1. Screenshot of 1xBet email confirming the UTR and withdrawal details

2. Screenshot/email from IndusInd Bank confirming that they do not see any transaction for UTR 239532639621

3. Any additional account, Bank Statement, or transaction details required for verification

I just want my 5050 INR either credited to my bank account or returned to my 1xBet balance.

Status solved Resolved
₹5,050
Unresolved withdrawal issue since 07 May 2026
I am submitting this complaint regarding an unresolved withdrawal issue with 1xBet.

On 07 May 2026, I requested a withdrawal. However, the funds never reached my bank account. Since then, I have fully cooperated with all requests from 1xBet and provided every document requested by their departments.

I have provided:

- Detailed bank statements.
- Videos showing access to my banking application.
- Additional verification videos.
- Updated bank account information.
- Photos of my identity document.
- Photos of the bank card used for deposits.

After completing all verification procedures, the Security Department informed me by email that my withdrawal restrictions had been removed.

Despite this, ticket #16556076 is still marked as "Processing", and more than one month has passed since the original withdrawal request.

Customer support repeatedly informs me that the issue is being handled by a specialized department, but no final resolution has been provided.

I respectfully request assistance in resolving this issue and clarifying the status of my funds.
Initially, the withdrawal was intended to be sent to my EUR bank account. In an effort to resolve the issue and fully cooperate with the investigation, I later provided updated TL bank account details as requested.

Despite providing the updated banking information and completing all requested verifications, the issue remains unresolved.

Withdrawal amount: [Miktar] [EUR/TRY]

Player ID: 886712619

Ticket number: 16556076

Thank you.
Chart Pointer
34h left
€500

1xBet Casino Complaint Stats

Resolved 384 / 417
Avg. Amount $2,839
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player Rating
8.1/10 453 reviews

Top reviews from our players

Slow deposit and withdraw process. Non cooperative customer support. I'm an old user of 1xbet but unfortunately its getting worsen gradually, Here's the latest incident. They give a timeline of 15 min to 3 hours but i have been waiting for 15 hours.
Contacted customer support more than 20 times, provided everything they asked but still nothing...

Dear Mob.zzZ, Thank you for the review, we always appreciate the constructive criticism very much. We understand how important fast and easy transactions are, so we strive to ensure a quick and automated deposit process within a few minutes. Unfortunately, sometimes due to payment system congestion, the transfer may take a bit longer. If the funds do not reach your gaming account within 24 hours, please contact our support team and provide a detailed screenshot of the deposit so we can resolve your issue. We count on your understanding and will continue to improve to eliminate such cases entirely in the future. Best regards, The 1xBet Team

user avatar

1xBet has an extensive selection of casino games, including live dealer options. The site also offers virtual sports betting for those looking for something different. The bonuses and promotions are generous and help to enhance the overall gaming experience.

The layout of the website can be a bit overwhelming for new users. It may take some time to get used to navigating through all the different sections.

Thank you for your feedback! We're glad to hear that you appreciate our extensive selection of casino games, including live dealer options, as well as our virtual sports betting. We understand that the layout of our website can be overwhelming for new users. Due to the wide variety of services we offer, some players may find it overwhelming. Therefore, you can customize your account settings to remove certain sections. We also offer a very convenient app and a lite version of the website with a more minimalist design and functionality. You can access this by clicking the "new" button next to the main 1xBet banner. Feel free to choose whichever format is most comfortable for you. Thank you for choosing 1xBet, and we wish you continued enjoyment and success on our platform! Best regards, The 1xBet Team

user avatar

Customer support is responsive but still couldn't help me in my issue. Website looks good and the interface looks good but it would be worth it when i would he able to play the game and get the deposit amount.

I created account on 1xbet and my first deposit is 10,000 PKR. Its been a whole but still i couldn't get the deposit amount in my game account. I contacted support multiple times. First they asked me to give bank Transaction slip but didn't add the amount. When i contacted support they asked me to give account statement. I provided that as well but no luck to get the deposit. Then again they couldn't verify the deposit and asked me to provide call recording with bank's helpline where on call i verify the transaction id, date, time, amount transferred, receivers account title. Even i provided them with the audio recording but still they said it's Sunday maybe amount is stuck or not reflected in receivers account due to holiday. I dont get it when i have provided all the proofs and still support is saying to wait another day so that amount is reflected in receivers account. When support has verified that amount is deducted from my bank account then it's not my headache if receiver has received the amount or not. It looks like a scam and i think i wouldn't get the amount in my game account.

Dear iamaneeque, Thank you for reaching out and sharing your experience. We appreciate your patience and the detailed information you have provided, including the bank transaction slip, account statement, and even the call recording. Our support team has been thoroughly investigating your case to ensure a resolution is reached. It appears that there may have been an issue with the bank's transaction process, which sometimes can result in delays, especially over weekends. However, we understand that this should not be your concern, and we are committed to resolving this for you as swiftly as possible. Please rest assured that your issue is our top priority. We are working closely with our payment processing team and the bank to trace the transaction and ensure that the deposit is credited to your game account without further delay. Thank you for your understanding and continued patience. We will keep you updated on the progress and notify you via email as soon as the deposit issue is resolved. Best regards, The 1xBet Team

user avatar

there are so many refused withdrawals reported about this casino.
after several successful withdrawals, I was also suspended of my account suddenly and all my balance was locked. they requested documents one after another and didn’t accept some without appropriate reasons.
I think this casino should be avoided.

We're sorry for the inconvenience, but we need a little more detail to sort things out and help you resolve the issue. Can you tell us if you have contacted the support team about this issue? Please contact our specialists at [email protected] so that we can identify you and resolve the situation. Thank you in advance. Best regards, The 1xBet Team

user avatar

The range of payment options available on 1XBET is diverse, catering to different preferences and needs. Users can choose from traditional methods like credit cards or e-wallets.

Many users have reported issues with depositing and withdrawing funds on 1XBET, including delays and high transaction fees. Improving the payment process is necessary for user satisfaction.

Hello! Thank you for taking the time to provide us with the feedback on the company! We strive to provide a wide range of possible payment methods so that every player can find the best one for easy and fast transfers. In case of any difficulties, our support team is always available and will do everything necessary to help you make a successful transfer, so do not hesitate to contact them with any questions. Best regards, The 1xBet Team

user avatar

The security measures in place at 1XBET are robust, ensuring that user data is protected and transactions are secure. The platform is encrypted to prevent unauthorized access.

Users have raised concerns about the privacy policy of 1XBET, questioning how their personal information is used and shared. Transparency on this issue is important for building trust.

Thank you so much for your review. The 1xBet management team and its employees take the safety of your personal data and general confidentiality very seriously. We understand the importance of providing security and the methods needed to secure the confidentiality, integrity, and accessibility of information. We store all personal information we receive directly from you in an encrypted and password-protected database stored within our secure network behind active up-to-date firewall software. Our Services support SSL Version 3 with 128-bit encryption. Please feel free to reach out to us in case of any questions or if you need further information. We wish you luck and successful bets! Best regards, The 1xBet Team

user avatar

My deposit amount not received for more than 4 days. No proper response. I'm from India, amount 10,000 rs. Why is your accounting teams worst, please tell me, I'm so frustrated. So please check and deposit or refund.

Hello! Thank you for our feedback. We would like to clarify the situation with transfers: we usually perform all necessary actions for crediting and withdrawal of funds within a couple of minutes to an hour. However, unfortunately, we cannot influence the regulations and speed of payment processing by the payment systems themselves. The most common reasons for the delay of transfer are erroneous data entered by customers when making an application or transfer, as well as the performance of the banks themselves. Therefore, we sincerely hope for your understanding. We will continue to try to minimize any difficulties in transfers to zero. Best regards, The 1xBet Team

user avatar

The customer support team at 1XBET is knowledgeable and responsive, providing assistance in a timely manner. The live chat feature is convenient for getting instant help.

Some users have experienced challenges with the customer support team, including delays in response times and difficulty in resolving issues. I think these are isolated cases

Thank you so much for your review. We strive to maintain our high standards of service by providing customer support 24/7/365, addressing each issue in detail until it is fully resolved. Normally the first response should be within 5 minutes, but unfortunately there are force majeure circumstances when the workload is increased and our staff may need a little more time to respond to each incoming request on a first-come, first-served basis. We hope for our customers' understanding and patience. If you have any questions or suggestions, we are always happy to hear from you. Best regards, The 1xBet Team

user avatar

A live betting plus here is exciting and allows users to place bets during a game or event. The odds are constantly updated, providing a thrilling experience for users.

The live betting interface can be overwhelming for new users, with multiple options and updates happening simultaneously. Some users have reported issues with placing bets quickly.

We are very glad to hear such words towards our support. We will continue to keep the level of our service high only by improving it. As the satisfaction of our customers is a priority and therefore we give every request our full attention. If you have any difficulties with understanding the functionality of the site, please do not hesitate to contact our support live chat, we are available around the clock to help you with any question. Best regards, The 1xBet Team

user avatar

The variety of sports available for betting is impressive, with options ranging from popular sports like football and basketball to niche sports like table tennis and darts.

Some users have complained about the lack of betting options for certain sports events, especially for smaller leagues or tournaments. Overall, I don't see any negatives with this resource.

Thank you so much for choosing us. It is a pleasure that our customers remain impressed by the extensive range of betting options and enjoy the game. We are constantly updating and offering all kinds of events, from the most large-scale to regional, to suit the tastes of all players and will continue to follow all current events on a daily basis. We wish you success and new winnings. Best regards, The 1xBet Team

user avatar

1xBet Casino News

Read all news about 1xBet Casino, check for updates and stay tuned for exclusive bonuses.

How One Player Reclaimed $238K Through AGCCS
AG News How One Player Reclaimed $238K Through AGCCS

Delayed payments are common issues players face and sometimes, all it takes is a little nudge from our Casino Complaint Service team for the case to be successfully resolved. A player at 1xBet Casino faced an unexplained delay after requesting $238,000, so they decided to reach out to us, to try to speed up the process.Strong Desire to Solve the ProblemOur member Tigran contacted our support team and submitted a complaint successfully, providing us with all the details we needed. They explained their case, and submitted multiple verification documents to the casino upon their continuous requests.Even after 2 weeks, he received no money and was still waiting for the casino to process the payment.After the $238,000 complaint went live on our site, the team at 1xBet Casino asked for some additional information through our site and from the moment the player provided everything, it was announced that the verification was successful! Multiple Payouts and Happy ResolutionDue to the high amount of money, 1xBet Casino released several smaller amounts and insisted on a player to keep everyone updated. Both the casino and the player have been fully professional throughout the withdrawal process and a few days ago, our player announced that he has managed to withdraw everything to the dime!We wanted to thank both Tigran for his patience and trust in us, as well as 1xBet Casino for their professionalism and staying on top of all the complaints. If you’re facing similar issues, we invite you to check our guidelines and submit a complaint.

Recommended This Month