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1x2Plus Casino is closed, please try these instead:

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1x2Plus Casino

Player Rating 7 reviews
2.7/10
7 reviews
Complaint Response 1 complaints
12 hours avg. 1 complaints
What we like
  • Variety of virtual and live casino games
  • Instant Play and Mobile Version
  • Customer support via Live Chat
  • SSL encryption
  • Software Proven Fair
What we don’t like
  • Pending Time 3-5 Days
  • Live Chat not available 24/7
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


1x2Plus Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.1x2plus.com
Established
2015
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English
Casino Type
Instant Play, Mobile

1x2Plus Casino is an online casino that has something for every type of a player including sports betting, casino, and live dealer games. The site has a sleek design and it is available in Instant Play and Mobile version. Players can choose to enjoy a variety of games powered by leading software providers NetEnt and Portomaso Gaming. 1x2Plus Casino is licensed and regulated by the Curacao eGaming.

Restricted Countries and Territories

Unfortunately, residents of the USA, France, and Turkey are not available to play at 1x2Plus Casino. As for players from other countries and territories, they are all welcome as long as offshore online gambling is not prohibited in their jurisdiction.

Mobile Gaming

1x2Plus Casino provides popular NetEnt games on the go via their mobile casino. Players can simply visit the casino’s website using any compatible mobile device and enjoy favourite casino games regardless where they are.

Security and Fairness

1x2Plus Casino ensures that players are protected with SSL encryption, which ensures that players’ sensitive information like bank details, passwords, and other confidential data are well protected and unavailable to third parties.

Both NetEnt and Portomaso Gaming are regularly audited by independent testing agencies to ensure fair play.

StallCation

Complaints

Read the complaints other players have left for 1x2Plus Casino. Learn more about complaints.

Show all complaints
My 750 euro withdrawal declined with no reason
I used the second deposit bonus at 1x2plus casino last week. After all the wagering and playing i ended up with round 800 euro. First i tried the chat to see what kind of documents they needed to verify my account. The chat whas offline and i sent a message asking how i could withraw. Because there whas no withraw method but a blank space. The person i spoke said that that whas a bug. After a few messages they asked for my documents and i sent them. When i tried to withraw, there whas no place to fill in bank account details so i sent them a mail with the needed information. I got a mail asking me if the swift number they had whas correct. I replied that it whas. A little irritated because every time they changed the time of withraw to the time they made changes in my account. So the withraw whas pending just one day in the overview. On tuesday finally the live chat whas available and i asked how long it would take for me to recieve my funds. They where too busy but promised me to inform me that day when i would recieve the withraw. In the evening i still had no answer and checked the site. There whas good news the withraw whas no longer pending but completed. So i waited on y money but it did not come. I went to send another message on site and looked at the overview again. Then i noticed that first they declined the payment and then they named the payment complete. The casino has very bad service and the software crashes very much. But that aside i stayed and even came back for the second deposit bonus. I followed the rules of the Casino and my account whas succesfully verified. But the 750 euro withraw whas declined and they did not even put any of the money back on my account. If i did something wrong they should at least give me back my money right? I can not get contact with them because they ignore my messages. I made a screenshot of the overview. If needed i have all the mails in my inbox. They told me the account whas verified and that my account whas ready for the withraw. But when i did they just declined it. Please help me file a complaint and get the withdraw. Thank you very much in advance. Kind regards, Stefan ************.
staus Resolved
€750

Complaint Statistics

Resolved 1
Avg. Amount $ 857
Avg. Complaint Duration 2 hours
Avg. Response Time 12 hours

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Player rating
2.7/10 7 reviews

Top reviews from our players

The bonus was fun but this casino is not positive at all.
The withdrawal options are gone. When you press withdrawal it does not ask for a way, bank or account.

So how can they pay?
Awfull service!

NO chat no mail. Terrible service. No withdrawal options. I have won 740 euro but there is no way to withdrawal.

I have sent a lot of mails thru the site and via mail. Got no reaction and no cash.
On monday I am going to file a complaint and warn the Curacao comission.

This Casino is very bad! Steef25rdam

I dont like this site. Netent is a good provider (the only good point)

The livechat is always offline. The bonuses are very rare. Askgamblers propose better sites. Its only my experience, but, I cant recommend this site.

Dear g2loq, We are sad to read about your bad experience but we would like to understand better your issue while playing. We offer 3 casino providers (<a href="https://www.1x2plus.com/casino" target=_blank>Netent</a> - <a href="https://www.1x2plus.com/casino" target=_blank>EGT</a> - <a href="https://www.1x2plus.com/casino" target=_blank>Wirex</a>) + <a href="https://www.1x2plus.com/livecasino" target=_blank>live casino (Portomaso)</a> + <a href="https://www.1x2plus.com/sportsbook" target=_blank>sportsbook with competitive odds</a>. Moreover regarding the bonuses campaign, we are happy to say that we have a very <a href="https://www.1x2plus.com/promotions" target=_blank>competitive and generous welcome package bonus (for the first 3 deposits + 180 free spins with only 10 euro minimum deposit)</a>. We would like to add also that recently we launched another <a href="https://www.1x2plus.com/promotions/promotion/618" target=_blank>extra campaign (The Spring Promotion)</a> where we added bonuses on top of the welcome bonus package! What to add more? Btw, we appreciate your feedback, and it's our main focus to improve our support service and offer new and exciting promotions to our customers. Thanks for playing casino games at 1x2plus.com Best Regards 1X2Plus.com Team

user avatar

Welcome bonus is nice, and wagering is not so high.

Software is slowly. I have used all 3 welcome bonus, finally I finished bonus wagering and able to make withdrawal. But not matter how many email I sent asked about withdrawal and account verification, never got any reply and withdrawal just pending.

Does anyone really work at this casino ? Does this casino really process player withdrawals or just take people money away?????

Dear sarayang, We apologize for the delay in getting back to you, our technical department is going to investigate our system and relative logs. Moreover please note that we are happy to say that we have no pending withdrawals in our system and you should have already received the funds.. We appreciate your feedback, and it's our main focus to improve our support service and offer <a href="https://www.1x2plus.com/promotions" target="_blank">new and exciting promotions to our customers</a>. Thanks for <a href="https://www.1x2plus.com/casino/" target="_blank">playing casino games at 1x2plus.com</a> Best Regards <a href="https://www.1x2plus.com" target="_blank">1X2Plus.com</a> Team

user avatar

Today I got a message from this casino, that there were some errors before and they fixed it with a kind apologies. Sent me a new promo. To get 40 free spins on a deposit of 10 credits.Ii said to myself, let me take the chance another time.
The software was perfect and fast spinning, now its good, thank you 1x2 plus, I apologize too for my first review, thought you did it purposely, but I was mistaken.

The only thing I did not like, the live chat was not available.

Dear givara58, We are glad to hear that you enjoyed the second chance you gave at our casino games :) We appreciate also your feedback, it's our main focus to improve our support service (live chat) and to offer <a href="https://www.1x2plus.com/promotions" target="_blank">new and exciting promotions</a> to our customers. Thanks for <a href="https://www.1x2plus.com/casino/" target="_blank">playing casino games at 1x2plus.com</a> Best Regards <a href="https://www.1x2plus.com" target="_blank">1X2Plus.com</a> Team

user avatar

I joined 1x2 plus casino only a few days ago. The first time I heard about them was when they got added on AskGamblers and I immediately was interested in them, because their software provider was Netent and because they offered pretty nice welcome bonus. I checked their page and when I saw my country wasn't restricted to play there, I signed up. I did want to speak with their customer service about the welcome bonus, but they were offline, so I just made a 20€ deposit using skrill ewallet.

Since I chose the bonus in the cashier, after the deposit was made I received it immediately. The bonus itself was a 100% match bonus with 30 free spins on Starburst. But the great thing is that the bonus carried only 30x bonus wagering, so since I had made a 20€ deposit, I needed to wager only 600€, which is really an irresistible offer, in my humble opinion.

To see if everything was right and if I'd received the spins, I went to Starburst slot. Indeed I got 30 free spins played on minimum stakes and I won around 4€ from them, which is the amount I thought I would get. They also had 30x wagering, which is separately seen on cashier.

I started to play Twin Spin with around 44€ balance. I didn't have much luck and lost around 20€ in less than 30 minutes. Then I got randomly an error, saying the game is unavailable. I tried to open other Netent slots, but the same issue appeared. I tried also mobile play and Internet Explorer but nothing changed. Then I got really frustrated because if I pay for a service, I want it to be flawless. Also it was the middle of a working day and the live chat was offline the whole time. I wrote them an offline message and luckily they responded to it within few minutes, saying they apologize for the troubles and that they have contacted their tech department about it.

Nothing really changed, but I just tried a few hours later to play on my mobile and finally it worked. I played Twin Spin and had many good winnings, so I was a little upset when a dry run came and I lost all, since I had only about 100€ left to wager.

Overall I didn't have a good time at this casino but it was all because of technical issues. Lobby looked decent and support replied to my emails shortly, but they definitely have room for growth professionalism wise. I did ask if could get a complimentary bonus for all the troubles I went through and they added me 20€ bonus with 50x wager, which was a nice gesture. I might deposit there again, because I like their welcome offers and their wager requirements.

Even I have done the same trick, before depositing all the slots were available when I deposited (fortunately only € 10...) The games were no longer available, are real crooks, casino to avoid!!!!! !!

Just before few hours, software is very slow in spinning and each few min. The games stop so I need to reload it few times, no support online at all... I saw this casino, deposited 20 euros two deposits, while I am playing and after few hours, the games was not available, I think they did it purposely, coz I am still playing at other casinos normally, I sent them the screenshots with a balance of 25.euros.

I think they just took my money which I deposited by Neteller and I was planning to make my third deposit, why suddenly a message pop up saying not available on all the games? If they don't return my deposit, am gonna complaint here and warn players. simsim58

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