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Monster Casino

7.46
Players from your country not accepted
Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Monster Casino Review

  • Games accessible on mobile phones
  • Support available through live chat 24/7
  • Top tier software providers
  • Several country restrictions
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General info & Latest Promos
Website http://www.monstercasino.co.uk
Established 2017
Owner Grace Media Limited
Casino Promotion

Monster Casino is the official online casino that features online slots and casino games powered by the software giants such as NetEnt, Microgaming, NextGen Gaming, IGT (WagerWorks), and Aristocrat. Monster Casino is licensed and regulated by the government of Gibraltar and the UK Gambling Commission.

Restricted Countries and Territories

There are some country restrictions here, so players need to make sure that online gambling is legal in their jurisdiction before attempting to open an account here. The full list of restricted countries can be found under ‘More Casino Details’.

Virtual Games

Members of Monster Casino can enjoy numerous video slots from some of the iGaming industry’s biggest names, such as NetEnt. The NetEnt slots c­oll­ection here contains Starburst slot, Jack and the Beanstalk slot, Gonzo’s Quest slot, and many more alternatives. In addition, players can also find titles powered by NextGen Gaming, IGT (WagerWorks), and Aristocrat, which include Avalon Slot, A While on the Nile Slot, Amazon Queen Slot, and 50 Dragons Slot.

The table games at Monster Casino are diverse as well. Those who prefer Roulette can master the wheel with variants like Ra Roulette and Classic Roulette. On the other hand, Blackjack enthusiasts can try out Blackjack with Lucky Ladies bet as well as Blackjack with Perfect Pairs bet.

Live Games

In addition to the impressive collection of online slots, there’s a Live Casino section, where live gaming enthusiasts can feel the excitement of playing against live dealers. The most popular casino games include Live Roulette, Live Blackjack, and Live Baccarat.

Mobile Gaming

Monster Casino is an exciting place where members can play mobile casino games. With a great array of games to choose from, there is something to suit everyone’s taste. All games are available on desktop, tablet and smartphone devices.

Support

The support team at Monster Casino is available 7 days a week, 24 hours a day. The fastest way to get in touch with the customer friendly support is through the live chat service. In addition, there’s an option of communicating via email or telephone. For further information, customers can refer to a helpful FAQ section.

Security and Fairness

Monster Casino use a variety of security technologies to help protect players’ Personal Information from unauthorised use, access or disclosure. Whilst information travels on the Internet, all Personal Information is encrypted using SSL technology.

All online slots and table games at Monster Casino use a Random Number Generator (RNG). The randomness is closely and regularly monitored in-house by Nektan (Gibraltar) Limited experts and has been certified externally by a leading industry independent testing company NMI, which is a reputable, internationally recognised and accredited testing facility.

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Casino details
More Casino Details More details
  • Website

    http://www.monstercasino.co.uk
  • Software

    Microgaming, NetEnt, IGT (WagerWorks), NextGen Gaming, Realistic Games, Blueprint Gaming, Rabcat, Thunderkick, Elk Studios, Lightning Box, Red Tiger Gaming, Pragmatic Play, Foxium, SG Gaming, Eyecon, Gamevy, The Games Company, Inspired, Instant Win Gaming (IWG), Iron Dog Studios, Just For The Win, Merkur Gaming, Nektan, Nyx Interactive, Rising Entertainment, Skillzzgaming
  • Deposit Methods

    Maestro, MasterCard, Neteller, Paysafe Card, Visa, Sofortuberweisung, GiroPay, Trustly, Skrill, Skrill 1-Tap, Boku
  • Withdrawal Methods

    Bank Wire Transfer, Neteller, Paysafe Card, Visa, Skrill, Trustly
  • Withdrawal Times

    EWallets: 24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-7 days

    Cheques: Not offered

    Pending Time: 72 hours

  • Withdrawal Limit

    No Limits
  • Affiliate Program

    Excel Affiliates
  • Allowed Countries

    • United Kingdom
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    British pounds sterling
  • Languages

    English
  • Licences

    Gibraltar Regulatory Authority, UK Gambling Commission
  • Company

    Grace Media Limited
  • Established

    2017
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

    Support Telephone: +42036217022

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Monster Casino Reviews by Players

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sophie160 1 review
United Kingdom
Reviewed on June 2, 2021

DISLIKED

Been waiting 10 days now for them to verify my account and withdraw. Keep getting the same response 'we have raised the issue with the payment team / documents team' they never respond to emails and seem like everyone else is have the same issue...
I'm getting nowhere ! First withdraw was fine, now withdraw £2000 and I have to verify and I've heard nothing! And now they are ignoring my messages on live chat too!
winfor 1 review
United Kingdom
Message
Reviewed on May 20, 2021

DISLIKED

All good until the time you'll try to withdraw some money... then be prepared for an endless loop from live help... Even when you send the papers they need ur not gonna have any reply...
Ah don't forget to mention that str8 away they limit your account... I don't even know how these places got licence... I'm feeling soon ill need to report my issue to resolver and ukgc if they continue like this...
MONSTER CASINO REPLIED ON MAY 21, 2021
Dear Winfor,

Thank you for playing at Monster Casino.
In order to abide by the regulations, there may be certain limits and some documentation may be required to submit. I understand this may be inconvenient but it's important to be compliant with the regulations. These processes are in place to avoid any breach of rules and followed for all the players. If you could DM us your Username and email id I can check what is the status of your withdrawal and get back accordingly.
ahlvik45 1 review
United Kingdom
Reviewed on April 11, 2019

LIKED

The theme & logo of the casino just caught my eye. I won some amount and was able to withdraw all my money without any hassles. And the best part is customer support is really helpful when it comes to queries on bonuses & withdrawals. I played all my money on Live Casino games and had nice experience.

DISLIKED

I guess they can have more variety on live casino games.

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Monster Casino Complaints

  • 2 of 2 resolved
  • 2 days avg response
  • 2 weeks avg complaint life
  • 13,901 USD avg amount

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