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Ladbrokes Vegas Casino

Average Complaint Response Time: 4 days
Average Complaint Response Time: 4 days

Ladbrokes Vegas Casino Review

  • Part of the reputable Ladbrokes network
  • Instant-play gaming
  • Offers many popular Playtech slots
  • 24/7 support via phone or email
  • Secured with 128-bit SSL encryption
  • Proven fair to Gibraltar standards
  • Unavailable to players in several countries
  • No live chat support available
  • Limited number of table and video poker games
  • Players outside the UK may be charged by their phone provider for support calls
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General info & Latest Promos
Website http://vegas.ladbrokes.com
Established 2013
Owner Ladbrokes Coral Plc. Casinos
Casino Promotion

Ladbrokes Vegas is the main online casino of Ladbrokes, one of the UK's largest and most reputable gaming companies. This Playtech casino is well-known for its large selection of games, modern design, and professional customer service. The site is licensed and regulated by the government of Gibraltar.

Restricted Countries

Due to the strict regulations set by its Gibraltar license, Ladbrokes Vegas is unavailable to players in several countries. These are American Samoa, Australia, Belgium, Bulgaria, China, Christmas Island, France, French Guiana, Greece, Guadaloupe, Guam, Israel, Italy, Hong Kong, Martinique, Mayotte, Northern Mariana Islands, Poland, Reunion, Saint Pierre et Miquelon, South Africa, Turkey, USA, US Virgin Islands, and United States Minor Outlying Islands.


Ladbrokes Vegas offers dozens of top-notch video slots from Playtech, one of the world's most prominent game developers. These include popular titles such as Iron Man 2, The Sopranos, Monty Python's Spamalot, and The Incredible Hulk. Many of these games offer progressive jackpots, with a total of millions in jackpot prizes available to be won.

Two variants of blackjack and four variants of roulette are currently available in Ladbrokes Vegas. These are Blackjack, Blackjack UK, Marvel Roulette, European Roulette, Multiwheel Roulette, and Roulette Pro. Players looking for other games will need to explore the other sections of the Ladbrokes site.

Ladbrokes Vegas also offers five different specialty games: Jacks or Better video poker, Love Match, Iron Man 2 Scratchcard, Rocky Scratchcard, and The Pink Panther scratchcard. These games all offer big potential payouts for small bets.


We have found that Ladbrokes Vegas takes good customer service seriously. Players who need assistance with an issue or who simply have a question can get in touch with a support specialist 24/7 by phone or email. While live chat is not offered, email response times are usually very fast. Players living outside of the UK may incur international calling fees for phone support.

Security and Fairness

Ladbrokes Vegas is secured with advanced technology to keep players safe. This includes a 128-bit SSL encryption certificate issued by Thawte, a top web security company. Ladbrokes Vegas also uses other measures like a firewall and privacy policy in accordance with Gibraltar regulations to keep player information from leaking out.

The government of Gibraltar requires Ladbrokes Vegas to provide regular proof of fairness through an independent audit. The Playtech platform used by Ladbrokes Vegas has always passed these tests.


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Ladbrokes Vegas Casino Reviews by Players


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Erik2525 1 review
Reviewed on October 9, 2017


Its really disappointing how great casino become so bad, and as I see there are so many complains (I am not only one who unpahhy about then). The games loading in browser for couple of minutes, spins are slow. As I contacted to their live chat they suggest me to update flashplayer. Its not helping.
william8118 26 reviews
New Zealand
Reviewed on October 14, 2016


I am in the casino life for many years, I would say that has never been any one company can provide such an excellent service. What a superb fast that I get the confirmation of ID verifications within an hour I sent the documents. Even I was been told to wait for 3-5 working days for the payment release into my account, end up I got surprised that the payment was paid into my account on the same day.

They can even to delay the payment since I put my address zip code incorrect and different with my proof address provided. However they did not do that, just advise me to update the zip code and did not try make any troubles for me with the withdraw payment.

Good payout, fair game and all the live chat operators were excellent. Highly recommended to all.


Just confused at the beginning as Ladbrokes got many different brand product and I missed a bonus deposit while I made a deposit on others brand site, after the live support advises, it all looks fine now.
raverbabe 559 reviews
United Kingdom
Reviewed on October 10, 2016


The "Vegas" tab at Ladbrokes used to be their "beta" casino, a test bed where they were trying out their new Playtech offering before they switched completely from their old Microgaming Platform. These days the whole thing has become pretty confused and in fact the "Vegas" tab doesn't appear at all when you first go to their site at the moment but does magically appear sometimes as you browse around the different sections of the casino. Looks like they have tragically failed to update their site properly to me! The games offerings are almost the same as in the main casino pages at this point, though strangely you'll find some of the machines from the "games" section mixed in as well. It's all a bit of a mess really.

Ladbrokes recently took over Corals, a merger that I desperately wish had gone the other way as I much prefer their casino offerings to those offered by ladbrokes - their land based betting shops are better too and it will be a very sad day if the large Gala branded casinos end up being renamed as part of ladbrokes as well. Whilst the games offered are largely identical between the two brands I find Corals to offer far superior customer service, much better withdrawal times, and significantly more generous bonus offers. Whether things will stay that way now that Ladbrokes are in charge only time will tell.

Make a withdrawal at Ladbrokes and you can be waiting anything up to three days for your request to clear the reversible pending stage and anything up to another day after it clears from there to arrive in your account, even with e-wallets. That's worse than even some of the shadier Playtech casinos and there really isn't any excuse for it considering Paddy Power often manage to pay my withdrawals out in less than hour.

And yes that customer service... it really is diabolical. Sometimes even getting an answer from them is hard work and they refuse to engage with on-line mediation services much of the time too. You would think you would be safe playing at a brand as large as this but my experience is exactly the opposite. Worryingly too it always seems to be large amounts that cause complaints at this casino - surely this is a casino that can afford to pay any amount at any time?!

One good thing I'll say about Ladbrokes is it's nice to be able to withdraw your winnings in one of their stores, but William Hill and Corals both offer this service too so it's not a reason to play here for me.

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