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Golden Galaxy Casino

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Average Complaint Response Time: 3 days
Average Complaint Response Time: 3 days

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Golden Galaxy Casino review

  • Playtech games
  • 24/7 live support via chat, e-mail and phone
  • SSL encryption
  • Software is proven fair
  • 96 hours pending period for withdrawals
General info & Latest Promos
Website http://www.goldengalaxy.com
Established
Owner Universal Development Enterprises NV Casinos
Casino Promotion

Golden Galaxy Casino is powered by Playtech and in order to play their games the casino does require a small download. The casino focuses on a galaxy theme with featured images of the universe and its stars. The casino has gained trust and loyalty from its clients by providing a high level of security and integrity along with a top quality system and impeccable customer support.

At present the casino does not provide a mobile gaming client.

Golden Galaxy Casino is licensed by the Government of Curacao and regulated by the Curacao Gaming Authorities.

Restricted Countries

Players from the United States, Virgin Islands, U.S Minor Outlaying Islands, American Samoa, Guam, Puerto Rico, Philippines, Israel, Antigua and Barbuda, Netherlands Antilles, Curacao, Estonia, Cyprus, Hong Kong, Bulgaria, France, Singapore, Turkey, UK, Spain, Italy and Belgium are not allowed to play at Golden Galaxy Casino.

Virtual Games

Playtech hold some of the most popular slots in the industry and Golden Galaxy Casino are no strangers to popular slots!
Their slots are carefully categorized to ensure ease of use. Players can select from a range of categories like:

5-10 line slots like Captains Treasure and Highway Kings

15-20 line slots like Dolphins Reef and Halloween Fortune

25+ line slots like Great Blue.

The casino is also home to the ever expanding list of Marvel Slots. Try your luck on a few of their Progressive Slots which include Ghost Rider and Fantastic Four.
There is an impressive selection of Table and Card games including Blackjack Peek, 3D Roulette Baccarat, French Roulette and their very own Marvel Roulette as well as over 20 more different varieties to choose from.

If your a fan of Video Poker then you wont be disappointed with a range of different games to play here.

Golden Galaxy Casino also provide players with a selection of Scratch Cards, Arcade Games, Asian Games, TV Games and Multi-player Games - all of which can be found within the download client.

Live Games

At present the casino does not provide a Live Casino

Support

The support team at Golden Galaxy Casino are professional, highly trained and motivated. They value their clients and appreciate their patronage as they strive to establish a trusting relationship with each and every player. The casino lives up to the motto 'Customers come first!'

Live Customer Support can be accessed on their home page as well as on their download client. Players can also contact the casino 24/7 via email and an international telephone number as well as a fax number - all of which can be found on their site. There is also a selection of FAQ's based around Banking and Promotions on the site.

Security and Fairness

The casino system has introduced high-end encryption methods and has employed the latest Firewall products and take advantage of the latest in Internet Technology to protect its players.

The casino promises consistency and fairness throughout their games which is monitored closely in order to maintain their high standards.

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Golden Galaxy Casino Reviews by Players

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zerooo 742 reviews
Slovenia
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LIKED

Golden Galaxy Casino offers games from Playtech software. I signed up at their casino just because i found no deposit bonus of 25$. It was a while ago, at least some months.

First I downloaded their software and I started to play. I played a few different games, I had some winnings but they were all small, so my balance was falling down and I ended at zero with balance.

I had some good time playing with bonus without deposit. Most of the time I lost everything at Playtech casinos. No matter if I played with bonus or my own money. I saw they offer 500% welcome bonus with minimum of 20$ deposit. But I do not think I will claim this bonus in near future. Mostly because recently complaint is not good. They do not response here, so I don't know what to think about this casino.

Playing with no deposit bonus is one thing, but risk your own money is different. I like this bonus because it is high %, but I also want to get paid if I managed to clear the W.R of it.

Otherwise I think I will not deposit here. I think there are much better Playtech casinos. Most of them offer lower welcome bonus, but it is safer than at this one. After a few weeks I got many mails from them for promotions, but later I unsubscribed and I did not received it anymore.

I don't like that you have to download software. It could offer instant play mode, most of Playtech casino has this option too. I will rate this casino with 5 stars, for me it is not anything special. I claimed no deposit bonus and that's it. I had no luck, maybe I will have better luck at some other Playtech casinos.
hennah75 9 reviews
Finland
Message
Reviewed on May 21. 2015

DISLIKED

Golden Galaxy Casino has not been processed payments for a month. Real game mode does not work.

There is no customer support available anymore. No response to emails, phone calls or live chat.

They stole my money without explanation what is going on. Wish that somebody would know and tell me what has happened to this casino.
hajnrih 1377 reviews
Macedonia
Message
Reviewed on May 14. 2015

LIKED

Golden Galaxy is one of the many casinos I joined over the years. They use Playtech software which is my favorite.

When I first found this casino I was really happy to see that they were offering a no deposit sign up bonus of 25$. My country was eligible for the bonus so I decided to use it and try my luck here. This is a descent offer from the casino because the wager is 40 x bonus and the max withdrawal is 5 x bonus which is 125$. Overall a good offer to try and play some of my favorite Playtech slots.

I downloaded their software and made an account without any problems. The bonus money was instantly added to my account so I immediately went to my favorite Fantastic Four to give her a try. Unfortunately when I tried to play, it constantly showed insufficient balance for the requested bet.

I decided to contact live chat and ask whats wrong. After a few minutes the operator was online and he informed me that Marvel slots aren’t allowed to play with this bonus. I have to say I was disappointed because Marvel Jackpots are my favorite. I decided to try Great Blue and managed to get a bonus round which boosted my balance a little. I later tried Azteka and Panther Moon. I had a good session and at one point my balance was up to 90$. I still had a long way to go with the wager and eventually lost all of my balance. I didn’t know anything about this casino and wanted to make a deposit and take their welcome bonus.

I saw on several forums that there were complaints about withdrawals from this casino so I didn’t want to risk my money by making a deposit and eventually winning, but not being able to withdraw. They offer a 500% match bonus for a minimum 20# deposit with a high wager of 75 x bonus that I wanted to take, but I decided to invest my money somewhere else.

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