Withdrawal not been processed in 15 days
Hello, I made withdrawal request for 1000€ in 16/5/2014 and it is still pending after 15 days. My earlier withdrawals at this casino were paid properly and almost in time but now it is dalayed.
I have sent them e-mails but no response. Their online support is never available. I have attached screenshot of my pending withdrawals. I really hope that Golden Galaxy is not a scam because my first impression of this casino was pretty good
Hennah75
My username is < removed > at this casino
Golden Galaxy Casino Complaint Stats
Resolved
3 / 6
Avg. Amount
$585
Avg. Complaint Duration
7 days
Avg. Response Time
4 days
Golden Galaxy Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 3 out of 6 complaints in this category have been resolved.
This operator's average complaint duration is 7 days, while the average duration across all operators is 8 days.