Players from Virginia not accepted 
Average Complaint Response Time: n/a
- Home to leading software suppliers
- Multiple payment options
- Live chat is open 24/7
- Mobile friendly games
- There are no video poker games
| Website | https://emojino.com/ |
|---|---|
| Established | 2020 |
| Owner | True Flip Gaming Ltd |
| Casino Promotion | Emojino Casino: 100% up to €250 on 1st Deposit (Hello Bonus) |
Emojino Casino is an online casino where members can enjoy an array of games which include the most popular video slots, table games and they have a live casino. Players will be able to choose from several of the industries best software providers which include the likes of Play’n GO, NetEnt, Pragmatic Play, Push Gaming and Evolution Gaming. Emojino Casino is licensed and regulated by the Malta Gaming Authority.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America. This list could also include more restrictions so please see ‘more casino details’ for the full list of restricted countries and territories.
Virtual Games
The casino is home to hundreds of games which includes some of the industries most popular video slots. There are many providers to choose from and the lobby is easy to use with some handy filters that allow players to easily find the games they love. Players can find their favourite games by using the search function. Titles here include Gonzo's Quest Slot, Dead or Alive 2 Slot, Jammin’ Jars Slot, Divine Fortune Slot and Aloha! Cluster Pays Slot.
There are some table games here too which include the popular variations of Blackjack, Roulette and Poker. Players who enjoy more traditional games will enjoy these and there are some themed games for added entertainment.
Live Casino
In the live casino there are similar games to the tables we just mentioned only these games are all hosted by real life croupiers. Games are open around the clock to cater for players across the world and players should note that minimum and maximum betting limits will vary from room to room.
Mobile Gaming
Emojino Casino is also compatible on the go through virtually any mobile device like smartphones and tablets. There are loads of games available just like the web version which can be enjoyed on platforms like iOS and Android. Many of the casino's features are also available and there is no need to download an app.
Support
Anyone who needs help and assistance can contact the casino's customer support team and one of the easiest ways to do this is by using their live chat facility. This is open 24 hours a day, 7 days a week so a friendly live chat agent will always be on hand to help. Players will also be able to email the casino should they need further assistance.
Security and Fairness
When it comes to security players can enjoy peace of mind as the casino uses high levels of encryption protocols and firewalls. This means that any personal information and financial transactions will always be kept safe and away from unwanted parties.
The casino also employs the use of a random number generator to ensure that their games are producing fair and random results, every time.
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Thank you for your feedback.
Sometimes we require additional account verification to prevent risky and fraudulent operations.
If a user maintains multiple accounts, uses personal data of other people, and conducts an unusually high number of inter-account transactions - this can be considered fraudulent activity.
Bonus abuse is also forbidden in our casino. Players are allowed to have only one account and register it personally. If a player attempts to open more than one account, all accounts may be blocked or closed and any bets and bonuses may be voided.
Please note, that KYC is done by the third company and they have strict rules. We do not check documents on the support side, just because we do not have access to this kind of information.
When users provide correct documents and follow the verification steps, do not abuse bonuses - there is nothing to worry about, we always pay winnings. If the experience was not so pleasant - we apologize for that. Sometimes it can be a few emails, and it can take longer than expected, but these are very rare cases.
As you mentioned - your account was verified. So, looks like everything was fixed with KYC process. You could have withdrawn your winnings, but unfortunately, the amount was played down on purpose, as you mentioned.
We continue working on making the gaming experience better for our players. We welcome you back to give our casino another chance if everything was resolved with verification.