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Cadoola Casino

SUPERB 9.3
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

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Cadoola Casino review

  • 0-24-hour withdrawal timeframes
  • Mobile-friendly design
  • Multi-lingual live chat open 24/7
  • Multiple withdrawal methods
  • More deposit methods than withdrawal methods
General info & Latest Promos
Website https://cadoola.com/en/
Established 2017
Owner Araxio Development N.V. Casinos
Casino Promotion Cadoola Casino: 100% up to €500 on First Deposit + 200 Free Spins

Cadoola Casino is an online casino that offers video slots and casino games from multiple gaming providers. Members can enjoy titles from the likes of Microgaming, Yggdrasil, Play'n GOQuickfire, Pragmatic Play, Evolution Gaming and others. Games can be enjoyed through a web browser or on the go and the site can also be reached in several languages. Cadoola Casino are licensed and regulated under the laws of Curacao. 

Restricted Countries and Territories

Unfortunately, there are some country restrictions here. These include players from the United States, United Kingdom, Bulgaria, Iran, the Netherlands, Ukraine and Curacao. The full list of restricted countries can be found using the drop-down menu on the right-hand side of the screen. The full list of restricted/allowed countries can be found under ‘More Casino Detail­s’. ­

Virtual Games

Players who enjoy video slots have plenty to pick from here. There are games from multiple providers like Microgaming, Quickspin, Yggdrasil, Quickfire and other big names. Games can be categorized by provider and players can add favourites to help find them quicker. Top games include the Fruit Warp Slot, Pink Elephants SlotReactoonz Slot and Moon Princess Slot

There is also a large selection of table games, including games of blackjack, roulette and poker. Members can enjoy variants like Pontoon, Baccarat and American Roulet­te. ­P­layers will be impressed with the variety available and different bet limits are available to cater for different budgets. Other games include Caribbean Poker and Casino Hold’em.

In addition to that players can also visit the casino lobby where they’ll find a selection of video poker games.

Live Casino

Players looking for the thrill of a live dealer can place their bets on numerous live games open around the clock. These include Live Blackjack, Live Roulette and Live Baccarat.

Mobile Gaming

Cadoola Casino is also available on the go. Members can use their mobile casino to enjoy a selection of their finest games on smartphone and tablet devices. No app is currently required as players simply need to log in through a compatible mobile browser.  

Support

Members who need assistance can use the casino's live chat facility which is open 24/7. This is a multi-lingual support service available in languages like English, French German. Multi-lingual phone and email support is also available around the clock for anyone who needs assistance.

Security and Fairness

Players can also rest assured personal and financial details are secure as the casino uses a high level of encryption and industry-standard firewall services. 

A random number generator is also used to ensure all games remain fair and random.

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Cadoola Casino Reviews by Players

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Esbo77 4 reviews
Denmark
Message

LIKED

Good selection of games. Easy to earn Elite status and receive a 15% ongoing cash back.

DISLIKED

This casino does not deserve to have such a high rating. Their KYC process is absurd and they will drag it on for days regardless how quick you are to respond to their KYC demands. And they kept asking for a copy of a credit that was cancelled and disposed off and thus dragging the process even further. Eventually I gave up and asked them to close my account after playing my pending withdrawals back to them - I blaim my self for not having the discipline to leave the withdrawals alone. But then again, its their job to honor player winnings and not leave their customers hanging for the better part of a week. I dont mind losing, but when I win, I want my winnings in a timely manner.
CADOOLA CASINO REPLIED ON NOVEMBER 15. 2018
Dear valued customer,

Thank you for taking your time to write a review!

The withdrawal requests are processed by our Financial Department right after the account verification, which is a standard procedure at casino websites. In order to verify the account, we do ask for the screenshot of a document, that confirms your identity and screenshot of the payment system you used to top up your gaming balance. You used a credit card to top up your balance and a relevant confirmation has been requested. In case you do not own the card anymore, you are welcome to provide us with any kind of official confirmation of it.

Nevertheless, you can always contact our customer support available in Live Chat 24/7 or send us an e-mail at support@cadoolacasino.com, if you have any questions.

We will be glad to see you again in Cadoola!

Best regards,
Cadoola Casino Team
thompandahl 4 reviews
Sweden
Message

LIKED

I do like the games selection and the no sticky bonus! The casino looks very nice and is easy to find stuff

DISLIKED

There is a few things that Cadoola needs to improve. First of all the support is no good, not profetional at all, just ask you to send email here and there so solve easy problems they should be able to answer on the spot.
I had/have a withdrawal that I requested 3 weeks ago - first the document process was veeeery long. Then they pay me about €1000 per day, which will take me 2 weeks to get my money. They should be able to send more money at the time in my opinion! The whole process has just been very long... .
CADOOLA CASINO REPLIED ON OCTOBER 13. 2018
Dear valued customer,

Thank you for taking your time to write a review!

Could you provide your login on our website so we could provide the information regarding your account, please?

As for the withdrawals question, all the withdrawals are processed according to the individual schedule which is composed in accordance with your monthly limits depending on the status of your account. We want to reassure you that future withdrawals will be paid out in the shortest time according to your individual schedule.

Thank you for the open feedback on our support team as well, it will help us do the necessary improvements and bring our services to a higher level.
Thank you for the evaluation of the weak points.

Looking forward to your reply!

Best regards,
Cadoola Casino Team

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