- 0-24-hour withdrawal timeframes
- Mobile-friendly design
- Multi-lingual live chat open 24/7
- Multiple withdrawal methods
- No account needed for playing in the casino
- More deposit methods than withdrawal methods
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Cadoola Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Cadoola Casino is an online casino that offers video slots and casino games from multiple gaming providers. Members can enjoy titles from the likes of Microgaming, Yggdrasil, Play'n GO, Quickfire, Pragmatic Play, Evolution Gaming and others. Games can be enjoyed through a web browser or on the go and the site can also be reached in several languages. Cadoola Casino is licensed and regulated by The Philippine Amusement and Gaming Corporation and the Estonian Tax and Customs Board.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here. These include players from the United States, United Kingdom, Bulgaria, Iran, the Netherlands, Ukraine and Curacao. The full list of restricted countries can be found using the drop-down menu on the right-hand side of the screen. The full list of restricted/allowed countries can be found under ‘More Casino Details’.
Mobile Gaming
Cadoola Casino is also available on the go. Members can use their mobile casino to enjoy a selection of their finest games on smartphone and tablet devices. No app is currently required as players simply need to log in through a compatible mobile browser.
Security and Fairness
Players can also rest assured personal and financial details are secure as the casino uses a high level of encryption and industry-standard firewall services.
A random number generator is also used to ensure all games remain fair and random.
- E-Wallets 0-5 days
- Bank Transfers 0-5 days
- Card Payments 0-5 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
Players who enjoy video slots have plenty to pick from here. There are games from multiple providers like Microgaming, Quickspin, Yggdrasil, Quickfire and other big names. Games can be categorized by provider and players can add favourites to help find them quicker. Top games include the Fruit Warp Slot, Pink Elephants Slot, Reactoonz Slot and Moon Princess Slot.
There is also a large selection of table games, including games of blackjack, roulette and poker. Members can enjoy variants like Pontoon, Baccarat and American Roulette. Players will be impressed with the variety available and different bet limits are available to cater for different budgets. Other games include Caribbean Poker and Casino Hold’em.
In addition to that players can also visit the casino lobby where they’ll find a selection of video poker games.
Live Casino
Players looking for the thrill of a live dealer can place their bets on numerous live games open around the clock. These include Live Blackjack, Live Roulette and Live Baccarat.
Support
Members who need assistance can use the casino's live chat facility which is open 24/7. This is a multi-lingual support service available in languages like English, French German. Multi-lingual phone and email support is also available around the clock for anyone who needs assistance.
Complaints
Read the complaints other players have left for Cadoola Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Dear valued customer, Thank you for taking the time to review our website! We highly value your opinion! As you kindly mentioned, minimum rollover is the part of the Terms&Conditions, which was added according to anti AML regulations. However, from our side, we can assure you that we will work harder to improve our service and your review will not left unnoticed. We also want to add, that a non-deposit bonus is waiting for you. Just contact our Support Team to receive it! Should you have any other questions or concerns do not hesitate to contact our team, please. We will be happy to help you! Best regards, Cadoola.com Administration
Nice casino, good selection of providers and games, good customer support.
Withdrawal is a horror. After high stakes and a great profit, I wanted to withdraw. There is no possibility to upload the documents directly on the website. The documents were not requested until after I asked what was needed for the payment. The sum of the daily payout was 800, - EUR on the first day and then only 500, - per day (you will automatically be downgraded on payout). The casino needs 3 WORKING-days for each withrawal to clear and only 3 payouts can be open at the same time.
Can't set limits of deposits and losses - just by chat or e-mail.
Out of stupidity (and the long withrawal-time), I almost gambled away the entire win and closed my account as a consequence. (Translation with Google)
Dear Sylvia, Thank you for your review. We appreciate your opinion and try our best to improve our services. We understand that being able to withdrawal winnings in an easy and convenient manner is something that our players value, so we always strive on having withdrawals processed as quickly as possible. We’re working on the fast procedure of uploading the documents to the website, so this will be launched as a new platform in the nearest time. Regarding your personal case, we have checked your account and see the following: Financial Department received your withdrawal request 18.03, and the same day sent you the verification request. Documents were received 19.03 21:36 GMT+3, right after your account was verified on the 20.03. Please note, that the account was verified only on the next day, due to Financial Department working hours 10:00-19:00 GMT+3. 21.03 your withdrawal in the amount of 800 EUR has been successfully processed. We’re truly sorry for the inconvenience caused, and that you made a decision to close your account. We will be happy to see if you decide to continue playing at our site, and assure you that with the account verified your next withdrawals would be processed as quickly as possible. Best Regards, Cadoola.com Administration.
Id love to play there time to time. Had some loses and wins aswell.
But what is really painfull is withdrawals! I won like 2000, then immedietaly they lowered my status to Classic, so you can withdraw just 500 every 24hours. Before this win it was like 1000 daily = so they want you to lose this money back. The more you play and more you win, the lower status you have. There is such a no reason to play.
Well thats not all. Im waiting for my withdrawals for more than a week and still nothing. I could not contact them via phone, it ends automatically everytime.
No contact to manager.
And the worst thing is: now with my cashout problem i was reading terms and cond and there is a note 10.2., that players from czech republic are not allowed to play NETENT games and i still can play them. How is possible that they let me play them and lost mobey on them?
Time to contact gamblin commission or money back
Nice casino. My favourite slots, fast deposit and really fast support. Im very happy
The Casino is pretty good, looks upto date and all was good except withdrawals
Removal of withdraw options after deposit, forcing me to open a new bank account to get a VISA just to withdraw!
if your thinking of playing here get onto live chat and make sure options you use are available to you or it could be a headache..
The withdrawal limit is sick. 500$ every 48h. I hade 70k win.
When Will i receive them IF only 500 every 48h. They wait so you Will lose your winning. I was happy when I win but after the withdrawal processes I know they Will make everything to make you lose you winning.
Dear valued customer, Thank you for taking your time to review our website! We have checked your activity on our website, and saw, that the biggest win in the process of the game was 571 euro. Moreover, the last time you played on the 27th of May, 2018. Could you specify the exact time when you had such winnings so we can provide more detailed information for you, please? Looking forward to your reply. Best regards, Administration of Cadoola.com
Great site to play on. I do not understand the negative ratings here.
Site layout is great, you got enough filter to find your favorite game fast. Live Chat is friendly, always available and gives helpful and fast replies. Great range of games and fluent gameplay.
Now to the important stuff- verifying and withdrawing money. I initiated the withdrawal process in 06/12/18. It was my first deposit. After knowing online casinos well, I asked the support for the required KYC documents. I submitted them in the morning on 7/12/18. About 8 hours later my documents got verified and my first withdrawal got approved. Now I am waiting for monday to receive it in my bank account, being sure it will arrive.
Thats how a casino should handle withdrawals. Looking forward to their future withdrawal speed and hoping it'll be as lightning fast as the first one.
I'm not a big fan of the 6000€ withdrawal limit per month with "Welcome" VIP-Level. If they could raise that limit, I would give 10 stars.
- Good design and good selection of games
- Lots of providers and deposit methods
- Fast and friendly support
- Good bonuses
- Should be a registration bonus to try out the casino
- The wager is average, but could be lower
Dear valued customer, Thank you for your review, and we're happy to hear the opinion about our project. We're always working to improve our services for the customers, and we will take into account your comments in the further development of the Cadoola Casino. Also, you can always contact our customer support in Live Chat 24/7 or send us an e-mail at [email protected], if you have any questions or need some help. We're glad that you play with us! Best regards, Cadoola Casino Team
Good selection of games. Easy to earn Elite status and receive a 15% ongoing cash back.
This casino does not deserve to have such a high rating. Their KYC process is absurd and they will drag it on for days regardless how quick you are to respond to their KYC demands. And they kept asking for a copy of a credit that was cancelled and disposed off and thus dragging the process even further. Eventually I gave up and asked them to close my account after playing my pending withdrawals back to them - I blaim my self for not having the discipline to leave the withdrawals alone. But then again, its their job to honor player winnings and not leave their customers hanging for the better part of a week. I dont mind losing, but when I win, I want my winnings in a timely manner.
Dear valued customer, Thank you for taking your time to write a review! The withdrawal requests are processed by our Financial Department right after the account verification, which is a standard procedure at casino websites. In order to verify the account, we do ask for the screenshot of a document, that confirms your identity and screenshot of the payment system you used to top up your gaming balance. You used a credit card to top up your balance and a relevant confirmation has been requested. In case you do not own the card anymore, you are welcome to provide us with any kind of official confirmation of it. Nevertheless, you can always contact our customer support available in Live Chat 24/7 or send us an e-mail at [email protected], if you have any questions. We will be glad to see you again in Cadoola! Best regards, Cadoola Casino Team
Super casino:) one of the few casinos I rate as worth visiting. Impeccable contact in case of problems and these tempting bonuses.. :)
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They have this weird rule which I didn't know, you have to wager your own money (I repeat it again your own money not bonus) three times before you can make a withdrawal. I had deposited 105 dollar and I lost it. then I've deposited 100 dollar and I won 150 and I wanted to cash it out. They didn't approve it and said I have to wager the last 100 dollar 3times before I can make a withdrawal. Well I had to do it and obviously I lost it all. I have never seen 3x wager for your own money. I have played in lots of casinos and never seen such a weird rule. so careful if you deposit 1000 dollar you have to wager it 3000 for you to be able to make a withdrawal.