Page 3 – Player Reviews for Cadoola Casino

Game selection is quite good. The layout is reasonable too, sometimes loads a bit slow. Support is responsive enough. Super duper average casino, but the bad things make it super below average.

Really stupid kyc/financial department requests. (They need BIC photo of my bank account, when there isn't such page where I can look it up while connected on my account. There is separate contact page where everybody can look at it, but it is not enough for them). It seems that they take a lot of time to cashout on purpose. Support is rude and arrogant. When I play at casinos I hope to get as smooth as possible cashout. This is the worst casino I've encountered that asks pointless things for verification and doesn't accept it when sent.

Made a deposit, and received welcome bonus 100%, also free spins in new bombslot The magic shoppe. Sad that didn't win anything, but I hope that next time I get lucky. Even though had some troubles with depositing (used entercash) live chat helped me, and I received bonus for inconvenience.

At night they do not credit you anything, had to wait until morning. They need to do something about it.

Good selection of slots. Good welcome bonus wager requirement.

Website layout looks like amateur work. Difficult to found things there. Wager requiremet refresh very slowly.. Withdrawal process looks dangerous, have to write whole credit card number every time, cannot choose saved card from site. Welcome free spins have to ask online support or email every continious 5 days. I ask email now twice but no one answer email anything. First and last deposit here.

Game selection is wide, bonuses are good. Made first deposit and the bonus was automatic.

They have confusing site what come's to matter of withdrawal. I made deposit via skrill, so as normal you have to withdraw the same method as you made the deposit. They also promote here and their site that they have skrill as a withdrawal method, but no.
I made withdrawal via skrill, had my verification done earlier, then I got email that my withdrawal was cancelled and I should make withdrawal through bank transfer. Ok? That was odd since I had only made deposit via skrill.. They gave no reason. So now I am struggling with them. I made withdrawal via bank transfer, then I was asked selfie with id, ok well I did it, then they asked proof of bank account.. Well ok I did that also.. Even though I have never made deposit via bank transfer.. I am starting to feel there is a tiny delay happening from their part. I won't return to this casino.

I'm not so new here at Cadoola, but I still think this site is ok, design looks quite pleasant. There's a really high amount of slots, and sometimes interesting offers, bonuses, promotions etc. I've also had some problems while depositing, but live chat consultants helped me to solve that problem

Can't set limits of deposits and losses, and not all the slots are available in my country.

Signed up, looks good, just simple casino with some nice slots. They have promotions and bonuses, glad of that. Made a deposit of 30 euro and received 100% and 200 free spins by contacting support. Can't say smth bad, maybe because registered not so long ago. Heard that withdrawals are processing slowly, gonna check it later.

Bonuses're being credited not always automatically, sometimes you need to contact support.

Great casino with a great selection of slot machines, also with a nice design. Awesome offers and bonuses. Just made a deposit and got bonus, didn't believe that I can win.Live chat consultants are really gentle, help a lot, even with silly requests :D Got all my winnings, verified and withdrawn, easy and pleasantly. Nothing to complain, recommend this to everybody :)

Uncomfortable mobile version, a little difficult to navigate.

This casino with a big potential could be in the top lists of casinos, but administration should work hard to improve the quality of the services that are provided.

- a good example of really pretty design (Light colours create a comfortable atmosphere of pleasure)
- nice bonus program and VIP offers
- many payout systems accepted.
- I would like to contact the live chat to get all the necessary information as more as quickly. Despite the fact that most of the information is on the site, so one could read it, customer support service is always ready to help, they not only answer but also provide a link to support their words. So, I do not share the discontent of some commentators here. Really cute and friendly support, they answer in a very positive way with details.

- The site is incomplete, functionality should be improved, especially function of setting a deposit limit should be added at the nearest time, because it is of vital importance nowadays for many players.

Wide selection of games available. Limiting live tables.

Absolute crap customer service. Incredibly slow. No where to submit verification documents, close account, set deposit limits etc. You have to email support to do anything.

Please avoid at all costs. This casino is nothing but dodgy, please play else where.

Cadoola has quite some slots available, which are running without any issues

Withdrawal routine is terrible. They want me to split withdrawals into small pieces, which they will then arbitrarily schedule. I can only get information about next withdrawal, not all of them. Why would you like to be a customer with such a casino these days? I believe their idea is to get the player to spend the money meanwhile, but building a business with the objective to have unsatisfied customers is not something that will work.

Furthermore, they are lacking the possibility to set deposit limits, which is a hygiene factor today. In my opinion casinos should not even be allowed to open without such a functionality.

To conclude, Cadoola is on the border to be a scam, and my belief is that they will not stay in business for more than a short time.

If Cadoola responds, they will refere to Terms and Conditions, so see this review as a help to interpret how they act on the ToC, as opposed to work to have happy customers.

Hope this review gives people information when selecting where to spend their money.

Lots of game providers, but no popular BTG or Novomatic.

Bonus: standard welcome 100% with shameless 200 free spins. Free spins are on 0,06 cents spins on some weird slot. I got HUGE 3,85 on 200 spins (sic!). Wagering on bonus is very restrictive, for example, a huge number of slots only contribute 20% or 0%. First time I see that some popular slots like Immortal Romance, Pink Elephant or Book of Aztec contribute 0% to the wagering!

Responsible gaming:
There is 0 option on their software concerning setting any limits. When I contact live chat (fast response) and asked do you have any responsible gaming option they said: "Please specify your question". You cant set anything with live chat, you need to send mail and specify why you wanna self-exclude. That is not enough in standards set by most reliable operators. Players should have options to set limits, and fast, without support.

Conclusion: New casino with poor performance. When I say that I mean there are plenty better new operators (last year) out there to put your money in .

best of luck to all,

Large selection of providers and games, easy to navigate.

Poor offer of promotions; the bonuses are not added automatically but in chat; above all, the assistance is very, very, very slow. I don't understand why this casino has a so good rate.