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BetBright Casino

GOOD 7.75
Players from Virginia not accepted
Average Complaint Response Time: n/a
Players from Virginia not accepted
Average Complaint Response Time: n/a

BetBright Casino Review

  • Licensed for UK players
  • Integrated with a diverse sports book
  • Completely instant-play
  • Available on desktop and mobile (through website or app)
  • Full variety of Microgaming slots and slots by other providers
  • Live dealer casino included
  • Live chat, UK freephone, and email support available 7 days a week
  • Secured with SSL encryption
  • Proven fair by independent audits
  • Unavailable to players outside of the UK and Ireland
  • No table pokers or other less conventional table games
  • Few deposit and withdrawal methods
General info & Latest Promos
Website https://casino.betbright.com
Established 2015
Owner Dedsert (Ireland) Ltd Casinos
Casino Promotion

BetBright Casino is a UK online casino and sports betting website. It is a Microgaming casino, offering everything from top slots and progressives to live dealer games and more, while also featuring games by NetEnt, NextGen Gaming, Thunderkick and more. The casino is completely instant-play and can be accessed on both home computers and mobile devices. BetBright Casino also offers support 7 days a week through live chat, phone, and email. The casino is licensed by the UK Gambling Commission.

Permitted Countries and Territories

BetBright Casino is only open to residents of the United Kingdom at this time. Residents of Ireland can also register but may only use approved sports betting services.

Virtual Games

BetBright Casino is home to a vast array of Microgaming, IGT, Thunderkick, NetEnt slots and lots more, with everything from longstanding favourites to cutting-edge releases available to players. Some of their most popular titles include Break da Bank Again slot, Jurassic Park slot, Butterfly Staxx slot, Beautiful Bones slotCastle Builder slot, Immortal Romance slot, and the Titans of the Sun series.

Aside from the live games, the table game selection at BetBright Casino is limited to just Blackjack and Roulette variants. Players can also put their skills to the test with 6 different video poker games.

Live Games

The BetBright Live Casino is home to four different live table games being broadcast in real-time. These games provide players with an authentic gaming experience with the same professional standards one would expect from a land-based establishment. The current game selection includes Live Blackjack, Live Baccarat, Live Roulette, and Live Casino Hold’em.

Mobile Gaming

BetBright Casino is available to players on the go through a mobile website, or by downloading the BetBright app for the iPhone or Android devices. Many of the games can be accessed, giving players an almost perfectly streamlined gaming experience no matter where the day takes them.

Support

BetBright Casino ensures that players can get prompt assistance for any question or concern. The fastest way to get in touch is by Live Chat or UK freephone. Agents are available 7 days a week between the hours of 8am and midnight. Players also have the option of filling out an online contact form or emailing the casino directly.

Security and Fairness

BetBright Casino protects players with the implementation of SSL encryption from the experts at DigiCert. This technology prevents anyone from being able to read private information sent to the casino for registration, banking, or verification purposes.

Players can rest assured that all of the casino games at BetBright Casino are regularly audited by independent agencies. These tests continue to show that the games are all genuinely fair to UKGC standards.

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BetBright Casino Reviews by Players

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Sammy2win198 8 reviews
‚ÄĘ United Kingdom
Message
Reviewed on March 4. 2019

LIKED

good selection of games. Layout of the website is good and easy to navigate

DISLIKED

Terrible how they treat such loyal and high spending players. I deposited over £700.00 on the site last week and was expecting my weekly loyalty bonus which they have been giving for a long time now each Monday. Nope...…. was told they are reviewing their marketing strategy and have suspended all promotions and bonuses until further notice. Now firstly..... there was no email advising this and when questioned they said "well the loyalty banner has gone from the site so it does confirm this promotion no longer exisits". Am I to know this.... nope! Nowhere on there site has there been a note that all promotions have been suspended. Ok I then asked well given my spend could someone please take a look and see if there is any casino bonus I may have given the circumstances. Had the weekly loyalty programme still been running I would have accrued £100.00 no deposit bonus. They said we will send your request to the casino manager and see what they say. 3 days passed as they don't work weekends and no email. Went to live chat and they said yes the manager reviewed but nothing is being given out. So right now people..... there are no promotions what so ever. for little or big spenders.
I deposit at least £500 t0 £800.00 there a week easy and have been treated like this. So for all you big spenders..... avoid.
Secondly... on Thursday 28th Feb 5 withdrawals totalling £140.00 were processed to my bank account. Now one thing I have liked is that funds are always in my account the next day. The 1st March nothing in my bank account so thought ok.... will be Monday 4th March. Today the 4th nothing in my account. Went to live chat all I got was "it was processed, allow 3-5 working days" now I explained this has never happened and could they just check in the back office when this money was actually paid and all I got was "please allow until the 7th". I have to admit slow withdrawals and no loyalty to their high roller players has led me to a 1 star review. It would have been something if the so called "casino manager" themselves would have emailed me but nope.... they leave it to the player to chase and all you get is robotic answers.
My commitment to this casino will no longer be if they don't look after their loyal players.
rossco39 13 reviews
‚ÄĘ United Kingdom
Message
Reviewed on August 6. 2018

LIKED

I was looking for another UK run casino to play at, and BetBright ticked all the right boxes. I rarely bet on the horses or sports anymore, so the only time I plan on using the sports betting section is when there is a big horse racing meeting on, ie; Royal Ascot or the Grand National. I plan to really only use the games/casino. Anyway, here is my experience so far.....

First of all they have a large selection of games to chose from. All my old favourites are there as well as some newer games I've yet to try. It's very easy to find your favourite game also. The site layout is fine, although could be made a bit easier to navigate. I like the colour scheme, it's very welcoming.

I have deposited once so far. But with that deposit of only £20, I was lucky enough to win over £90. I didn't withdraw in the end, but hey, that's how it goes. All in all I am happy with my experience so far. I will update when I have made my first withdrawal. Let's hope it is a fast, painless experience.

DISLIKED

So I mentioned that the site could be a bit easier to navigate. I am primarily talking about the 'live chat/contact' section. At first I was lost with this as it is not at all obvious. In order to contact them, you have to use the drop down menu and choose the 'Help Centre' Okay, it's not that much of a big deal. But honestly, how hard would it be to include a simple 'Chat Now' button on the main page. Just about every other online betting site has this.

Another little niggle are the size of some of the game windows. An old fave of mine (Six Acrobats) was so small a window, I had to use the 'zoom' button on my actual laptop to increase the size just so I could see what I was doing! Raging Rhino was the same.

I have read a few things regarding bonuses that I didn't particularly like. So for that reason, I won't be opting in to any bonus offers. Real wager free cash is king as far as I'm concerned.

But hey, apart from a few little things, I am happy enough at the moment. 7 stars is fair for now I'd say. Cheers!
Andy_k 2 reviews
‚ÄĘ United Kingdom
Message
Reviewed on July 17. 2018

LIKED

Bonus offers are decent and website is ok. Customer service response is quick

DISLIKED

Terms and conditions are very sneaky around free bets bonus, ensure you read all the small print carefully before using BetBright
BETBRIGHT CASINO REPLIED ON JULY 27. 2018
Hi Andy,

Very sorry to hear you had some issues around the free bets bonus terms. I'd love if you can give us a bit more information on this, either through the support channels or by sending a direct message to myself.

The feedback would be appreciated to ensure we can make things clearer going forward.

All the best,

Ed - BB

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