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William Hill Casino

GREAT 8.74

William Hill Casino is one of the most long-standing online casinos in the gambling industry, as they were founded in 1934. Their wide range of games are running on the Playtech, Microgaming, Ash Gaming, IGT, WMS, NextGen Gaming, Evolution Gaming and many more software platforms. William Hill website is available in more than 20 languages, as it has customers from over 175 countries. The casino is licenced in the by the Gibraltar Government and holds a valid UK Gambling Commission License.

Restricted Countries

A number of legal restrictions prevent William Hill Casino from offering games to players who reside in Belgium, France, Denmark, US or its territories, and some other countries. To see the full list of the restricted countries, visit the casino’s FAQ section. However, the residents of the countries where gambling is not prohibited by law are welcome to join the casino.

Virtual Games

Slot players will be happy to access dozens of different online slots from various software platforms. Some of the most popular titles include: Age of the Gods slot, The Incredible Hulk 50 Lines Slot, Wild Gambler slot, Buffalo Blitz slot, and Halloween Fortune slot. You may as well find Single line or Multi line Classic slots here.

Those who prefer virtual table games will have plenty to choose from. The table games are divided into several categories including Roulette, Blackjack, and Wild Viking. In addition, there are Card Games, Casual Games, and Scratch Cards.

Video poker games selection includes different kinds of Jacks or Better, Aces and Faces, Deuces Wild, Joker Poker.

Live Games

William Hill Casino offers a 24/7 live gaming room. Therefore, all fans of Live Games can look for Live Roulette, Live Blackjack, Live Baccarat, as well as Casino Hold’em.

Mobile Gaming

Smartphone and tablet users will be glad to find dozens of their favourite slots on the William Hill Casino mobile website.


Unfortunately, the casino does not offer live chat support. If players experience any kind of trouble while playing games at this casino, they need to look for the William Hill Casino FAQ page for further information. If casino’s FAQs do not answer your specific query then you may contact Customer Service team via Freephone or email.

Security and Fairness

William Hill uses Secure Socket Layer (SSL) encryption to ensure the highest security for players’ financial and personal details submitted over the internet.

Since William Hill Casino games are powered by the reputable vendors, players can be sure the games are regularly being checked for fairness by independent testing organisations.


  • Offers a wide range of video slots
  • Available in Instant Play or Download
  • Mobile version available
  • Secured with SSL encryption
  • Proven fair by independent auditing organisations


  • Numerous country restrictions
  • No live chat support
  • Slightly limited number of video poker games
  • No search option


William Hill Casino Reviews by Players


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vinny47 4 reviews
United Kingdom
A great selection of games from a large group of game suppliers.
Terrible customer service. The live chat support seem unable to resolve any issues without going through a supervisor. E mail responses take days to receive a reply, seemingly longer if it is about redeeming a bonus. The telephone support is great if you want to deposit money but terrible if you're trying to resolve a problem. A real let down for what could be a really great casino.
waxeye 4 reviews
United Kingdom
Good games and good sport offers. They offer bog and do a daily15% winnings on selected meetings.
There customer service is very poor it is taking 48 hours or more to receive a reply. This casino is one of the worse ones in terms of taking money but not wanting to pay anything back.

You can withdraw at weekends but they will stay pending until monday which they remind you that it is possible to reverse it time and time again.

If you are a serious gambler stay away if you like to waste 50 to a 100 quid now and again then this site is for you.
TIDDY 4 reviews
United Kingdom
Good bonus when joining. Good selection of games. Trusted name. They also provide ongoing bonus's and lots of free spins. The wagering requirements are a bit steep!! However, I have never had any problems withdrawing my winnings - apart from the annoying pending times.
What lets William Hill Casino Club down is the timescales for withdrawing any winnings. 4 days in a pending queue is so annoying, so don't expect to receive your winnings for a week as they do not count weekends as a working day. Whereas William Hill Games and Bingo process the winnings the same day, even paid into Pay Pal within hours. I just do not understand why William Hill Casino Club take so long.
Jasmine 1 review
United Kingdom
They offer a good opening bonus. They have a good selection of casino games.
The customer service is terrible. The staff cannot speak very good English, so it proves to be exhausting when you telephone them. They take an eternity to respond to emails and there seems to be no live help available.

The 4 "business day" pending is horrendous! Why the 4 "business days" - I thought most casinos worked on a 24/7 basis? Nope, it seems if you withdraw on a Wednesday your money will sit in the reverse winnings option until the following Tuesday, and even then it takes a further 3/7 days for the winnings to be paid. That is, of course if they even decide to pay you any winnings. There have been many many complaints regarding William Hill Casino Club on the Trust Pilot page. I don't believe most of the positive reviews about this site.
jackflush 3 reviews
United Kingdom
I joined William Hill in 2005 and used them mainly for sports betting. My sports betting is now done on the exchanges as the odds are higher and you don't get restricted when you have a winning streak, but that's another story. As a lover of casino's I only play live dealer games so I can't comment on slots, I don't understand slots, it's a machine programmed to win so why do people complain when the machine wins? Anyway, if you want live casino action I would say William Hill is the best in the business!! Very friendly dealers, if you want a bit of noise you can hit the live Vegas tables at various stakes starting at £3, or if you fancy less noise you can play the Mayfair tables. I never get a broken game like I often do on other sites and on the whole this is my favourite place to play Blackjack .

One thing guys, where ever you play you need to verify yourself. This is law, casino's have to do this. Known as KYC rule.
When you join a casino just email your proof before you play, or call them, talk to them and ask what they want from you.
Put the wheel in motion then when you decide to cash out you wont feel paranoid and the process will be quicker.

I am fully verified, takes around 72 hours to cash out or you can go in to a local store. I've not had any issues with this casino and I feel safe here.
I wish they gave comp points to us regular live casino players. I play Blackjack here but take my Roulette to Bet-fair who pay comps on everything.

It would be nice if the staff at the call centres at William Hill could just be a little bit polite. I know we have bred a generation of kids with no manners but when you have been a customer for 12 years it would be nice if they stopped to listen rather than making you feel YOU are the problem when there IS a problem.
Jasonuk85 5 reviews
United Kingdom
For one I am glad to see so many of the same themes of dissatisfaction being independently published. I only joined about a year ago - at first I liked there no frills approach with promotions and gimmicks being less frequent than there rivals of same size and market power. How that has changed in six months. I thought there creation of the WilliamHill Stake Forum was positive and they were trying to really reach out to customers and users and perhaps learn. How one can be so wrong. Comments with a hint of negative feedback are removed or altered - William Hill customer service staff mock the forum literally mock it.
Where to start. I think they do not promote nor operate supportive gambling practice with the withdrawal system they insist on having. I don't consider myself to have a problem or need any sort of intervention but having a withdrawal request pending for between 2 - 5 days with frequent reminders you can cancel the withdrawal or have you tried this game yet - use your funds messages. - the customer service staff are at best untrained and have the manners that belong to someone who should work alone and not with people. 4 occasions I have been treated like 'how dare I impose on there time or have a query'' the final straw was it took 4 staff giving 4 made up stories to a situation which was plainly down to a clause in T&C which none of them knew or had ever read yet I had I just wanted what the first agent promised me. The fact that they go out of there way to encourage re-wagering and not sensible practice is something doing the industry very real damage.
Afi4wins 1412 reviews
Latest Update:

I joined William Hill Casino about 3 years ago, played for awhile, didn't like it much, then left it dormant for over 2 years, until I started playing there again. Why? That was simply due to my local ISP being blocked from accessing gambling websites. Almost all of Playtech casinos became inaccessible from the end of 2015 onwards. I could no longer get access to them, not even when using VPN proxies. However, a very few Playtech casinos remained accessible to me, somehow or rather, and William Hill was one of them. That's why I started playing back at the casino, because I had not much other avenues to play my favourite Playtech games.
After playing again at William Hill for several months now, I realised that getting a win from this casino was a lot harder than at some other Playtech casinos, playing the same few favourite games of mine. Perhaps it's just my imagination, but I don't think that's all of it. I do believe there is some truth behind that. But never mind, that's just one thing I'm not liking much at William Hill. The other thing that has been bothering me, is the poor customer support I've been getting via email. Trying to get Live Chat was like playing hide and seek all the while. Sometimes available, sometimes not. Online one minute, offline the next. Sheesh! Hence I had to do all my enquiries via email instead, which I thought would solve my problems, but nosirree, I couldn't get any replies at all from their support! Why? I just cannot figure out! Even sending out a few emails on the same query would not get any reply.

That's not all of it. There have been a few occasions when I took their promotional offers of either 'deposit and get free spins', or as in the most recent case, 'deposit, play and get back 100% cash back'. When I checked back with the casino's support, requesting for that specific promotion, I would always get a negative answer. 'You did not qualify for it', or 'you did not opt in for it', even though I had an onscreen confirmation message of being successfully opted into that specific promotion! Then there's another very irritating common reply, "I'm sorry, we did not have that promotion in our casino"! Argh! No other Playtech casino had ever given me such ridiculous or unreasonable reasons, except at William Hill Casino! At worse, another casino's support would request a copy of that promotional email for validation, and I would get it after that. No, not at William Hill. I would always not get it, and I would always get mad with them. So much so, I just had to write this review here and let others know of what I had been going through.

At this very moment, I am so disgusted with William Hill Casino, that I have zeroed out my Comp Points, played the redeemed cash till zero, and I am going to leave it dormant once again, perhaps forever more. I still have a few more Playtech casinos to play at and they are all doing much better for me than William Hill!
stickphil 13 reviews
One of the most know brands and they have solid reputation.

All gambling products could be met in one place, even if You like to bet or live casino...

Lot of slots and wide sportsbook attracts players from all over the world.

Many deposit options, friendly customer support and good promotions make this place one of the best playtech casinos
72hours pending period is much to long. Only a high vip status can hurry this up
As part of a large and reputable company, William Hill for years one of the leading suppliers of games of chance. From my experience, it is one of the best casino and the main features of their online presence. Many will attest, William Hill Casino is one of the best in this competitive industry, struggling with other online casinos and highly regarded, and offers a reliable operator, licenses and payments, selection of games and casino promotions. You do not need to visit Earth casino to place a sports bet, as long you can do that through your Internet account. Will Hill casino has brought together its offer together with: poker room, bingo room and sports betting platforms that are worthy of any respect. Its advantage is that it brings together several hundred software manufacturers and providers of games which makes casino real center for online gambling and professional gambling.

I made a deposit here a few days ago, I paid through Neteller e-wallet € 40 and lost them for half an hour. In the past year, often playing Marvel slots because they are graphically well ahead of all slots that are currently available on the Internet. There is a lot of methods to pay for a quick and easy deposit, practical customer service in the casino, which is available 24 hours a day, all year. I'm very often used their support lately as William Hill gives users stunning bonuses from the moment when you join as users, so I had to ask them some details when cleaning bonuses. Otherwise, their welcome bonus, bonuses for players with high stakes, monthly loyalty programs, and the VIP section of the menu are the best organized promotion on the Internet now.

Their promotion in my case usually double the funds in the account and I use them on all the games in the casino and winnings, of course, I reserve and I often paid from 50 to 150 € to Skrill and Neteller account. It is important to add that every time you make a deposit on William Hill Casino, your status in the casino is improving slowly and you will reach the VIP level. Order status in the casino club is next, Bronze, Silver, Gold and Platinum at the end. My current status is Silver here, but I will stop there because I plan soon to become a "Gold". The conclusion is simple, selection of games, graphics, theme slot machines, popular heroes of the comic book on your screen, are all recommendations that today you open your account at William Hill Casino and start an unforgettable adventure. Good luck!
HelmG 83 reviews
Bosnia and Herzegovina
As part of the large family of William Hill online products of gaming, the casino is one of the best is the hallmark of their online presence, because I, as a witness to the creation of these companies have a right to fair share my opinion with you. In fact, William Hill Casino is not "ordinary" casino, he is one of the best in this industry, competing with other online casinos and highly regarded, and offers a reliable operator and license payments, selection of games and casino promotions. About my experience the best indicator than € 10,000 deposit for these past few years with occasional playing in this casino.

You no longer need to visit the store to place a sports bet or a couple of euros on your favorite roulette number. Will Hill Casino has long been integrated with the poker, bingo and sports betting platforms from William Hill. Moreover, integrated several software manufacturers and providers of games which makes the casino a bustling center for online gambling and gambling altogether. With a multitude of methods to pay for a quick and easy deposit, practical customer service and casino action 24 hours a day, all year round, you enter a fantastic club. Most often I played Incredible Hulk where I once after two hours won around € 500 profit, after the initial deposit of 60 €.

William Hill gives its customers fantastic bonuses from the moment they join as loyal players, I used one such bonus and went home richer by 250 €. There are welcome bonuses, bonuses for players with high stakes, monthly programs of loyalty, and of course, the VIP Club. These promotions would usually doubled the funds and can be used in all games casinos and gains, of course, retain. Here also betting conditions play a role, for example, that the terms of betting earning cash bonus, and with this also the William Hill open, transparent and very fair.

The ambiance and graphics, such as for example the control subjects, are very competitive. Additional features are continuously driven by the purpose of quality play of chance. Perhaps the best thing about this exceptional online casino they offer casino games, with the best manufacturers of software and games, with a total number of about 200 games Popular games in the casino include classic games like European roulette, progressive games of Beach Life, a themed slot machines such as King Kong, and innovative versions including live games and 3D games. Players are able to sort games by category - new games, table games, card games, slot machines, video poker, live casino, casual games, scratchcards, jackpot games and more. And each category has an overview of the game and a quick link to play games in the casino.

Conclusion: If you are willing to invest your money in your party then this is the right place for it, my experience with this casino is very rich, and in the future will surely become more positive, although this so far looks great. William Hill 10/10 - without a doubt.
traveller88 1 review
The variety of games. Some have low limits including Baccarat.
The customer service is dreadful. I telephoned them and sent in my documents for payment and they did not believe it was me! Passport photos and everything else. They approved my documents and then some guy there decided he didn't like my name or something, and asked me for even more information.

I was treated poorly, with bad attitude from William Hill security and customer service. Highly unprofessional service and inexcusable.
petresman 2 reviews
Normal casino, the support at a high level. Who cannot withdraw the money, read the terms, or better send a scan of ID, passport or other document to support, to confirm that you are 18 years old and it is you who is playing.

Received money on Visa within 5 days 2 times with no problems. Won't say anything about roulette, but on the slots you can make some good money.
Héctor M. 1 review
Hello here is another problem with William Hill. First sorry for my bad English, my main is Spanish... Since 19 of March I make my withdrawal of 40 dollars, and today is 24 of May 2015., and they didn't pay me... Really sad because is only 40 dollars, is nothing for a casino, when I join William Hill I think they was a very good casino but no... they are SCAM! Be careful guys...
The blue color is the first thing I associate at William hill casino and an environment of their betting site. Several languages of which one is which I speak, Serbian. Most of the time I spent betting on tennis matches because I adore tennis and anything less is I'm not thrilled with casino club and excellent poker room. Casino with huge bonuses, casino with a lot of players online at any given moment, one word "casino". One of those casinos that justify a high reputation among gamblers and those who want to become. Most attracted their casino promotion from before four to five years I think it was 200% up to € 1,000.

I have used this promotion and although I was not successful in the end I can say that I am very pleased with choice of games. And yet I was not as experienced as today so I at less successful games unnecessarily losing money waiting for something to change but still I sank to the last penny, and so on.

I can say that today I am no longer so naive player, two days ago I played Spiderman slot and lost over € 150 for an hour of play, then I moved to the incredible hulk where I picked up the roles and I won over € 350 after two hours of additional fun. This is just one example that when you lose is going to change the game and if not then it is not going to leave the slots for a while because you finally waiting disappointment followed by zero in the account.

In the end, more should be added that the casino is one of those where you poker and betting account separated by the casino, it's me a little confused in the beginning when I first took off their casino client and he tried to log data from William hill poker rooms. As for the live support that they have no competition and are one of the most active online operators in terms of providing quick assistance to players.

Personally I use Neteller for this casino but I have no problem either with Skrill deposits are more frequent when it comes to William Hill Casino Club. Just add that the jackpot is astronomical and that you can enter as someone in your pocket has a 30-40 € and only a few minutes to get to a few million euro profit, it pays to try.
Do you want the ultimate casino experience, you expect fast payouts, great bonuses and friendly customer support, you are going to stay at this casino a lot longer than you planned. A lot of my friends do not want to discuss about anything negative which is related to this casino. Disadvantages of this casino are only fleeting things, they are mainly problems of a technical nature which always disappear.

Now I would like to share with you the specific experiences with this great casino. After registering on their site about 6 years ago I started first with poker because I'm a big fan of iGame Poker platform, later I continued betting and finally started with casino games, first with a "flash" version of the popular slots. Last year I installed the download version of Playtech games, ie. "William Hill Casino Club" client and I made a new account tied to existing mail that I use on their site.

Like the other Playtech casinos favorite game for me is Gladiator Slot, recently Frankie Dettori's Magic 7 slot. However, my favorite "one spin" winning on this casino is on European roulette, once I put € 3 to "0" on table, and you will not believe I hit. It's not some significant money, but when you look at the opportunity to come 1:37, it does not look so miserable. I've never used any bonus so I can't talk about the easiness of "turning" the available bonus. Any higher winning from this casino i will publish in our "winnings screenshot" section.
I have only one criticism for their company, why is Casino Club in some way separated from betting parts and other gambling opportunities. Somehow, it is easier when you do not have to make a new user name to access this casino club, in my opinion it is much easier to consolidate all games under the same "user account", at least will be easier for someone who is new in the world of games.
sinkalevente 2 reviews
I had a bad experience with William Hill . I don`t recomand it ,you will never walk away with your winnings.the only good thing I gues is the fast response from support team .....
1.Long withdrawal periods ,
2. cheating RNG machine ( nothing to do with randomness )
Live ,land based casino changed the rules during the game .I registered because minimal outside bet was 0,1 but when I started to win they changed to 1 unit minimal bet with the message :"enjoy your game"

I dont recommend anything from WH .I am actually quite surprised with the very good ratings...its better than nothing but is far far away from a really good payin casino !! My ratings ....3 stars.:/
LilianInThaHouse 657 reviews
Bosnia and Herzegovina
William Hill is a well known name in the online gambling world. They are first known by their sports section. When it comes to William Hill casino they use Playtech software which I like. William Hill has over 5 000 000 customers. When one online casino has so many customers no questions about security need to be asked. Off course this is a safe casino where you will always be paid without any problems. I joined here about two years ago. I have made a deposit only once here. I did that when on my email address I got a bonus offer from the casino of 400 % on my first deposit. I remember that I didn't manage to meet the WR and make a withdrawal. After that even though I had only one deposit here on my e-mail address I got a large number of no deposit bonuses and free spins offers. I also got a big number of offers with tempting deposit bonuses. But I have 2-3 Playtech casinos where I play on a regular basis and I haven't used these deposit offers here.
There are a few reasons why I don't play often in this casino

The first and main reason is their live chat support. Their live chat support is incredibly slow. When you ask for help and contact them you will often have to wait for 15-30 minutes for an operator to come online. I guess the reason for that is the big number of customers they have but I don't have the patience to wait for an operator for so long. I would also like that the bonuses they have to offer are cash able but in most cases they aren't. My last remark to William Hill is about their pending period. With this casino it is 96 hours. So even though I have no withdrawals here based on this fact I see that the cashout process is very slow.

William Hill is a slow casino but there are much better Playtech casinos.
nikita11 159 reviews
William hill is probably the biggest and most trust full name in the online industry today and i have played with a couple of casinos owned by William hill group of casinos and i really liked them a lot. They have a very nice and famous sports book and their sports book is doing very good for itself. This is also supported by the play tech platform and play tech is also one of the best n the world so this casino had to be fun to play on because of such big names on them and all of them with a good reputation.

Casino from this group have the highest return to players . They had given me a very nice 150% first deposit match up bonus which i up to 250 euros only. And as far as i remember the minimum deposit was 25 euros or dollars . What i really liked about
this casino is the wagering which is very low and that is a nice 20 times only. William hill group of casinos have a very fast withdrawal routine and that is why i always am looking for their casinos and play with them for long as i know that i will get my money withing no time and without any problems.

They have a very nice support staff and the site is very nice and formation looks very good and easy to understand. Gladiator is my favorite game from this platform and i
play it a lot of times. I managed to withdraw 140 from this casino after playing for one whole week and i was very happy about it. I processed a withdrawal and got it within 2 days and was really happy about it. I think this group is one of the best on the world and i really like them a lot and i would rate this casino 9 out of 10.
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William Hill Casino complaints

  • 4 of 20 resolved
  • 4 days avg response
  • 6 days avg complaint life
  • 5,734 USD avg amount

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