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VIP Room Casino

Item: VIP Room Casino
Rating: 1
Author: Sharon D.

Our Rating CasinoRank

1/10

CasinoRank

Player Rating 10 reviews

5.7/10

10 reviews

Complaint Response 19 complaints

2 days avg. 19 complaints

What we like

Available in instant-play
Wide range of slots, table games, and video pokers
Live casino available
24/7 support via live chat, phone, or email
Secured with SSL encryption
Proven fair by independent audits

What we don’t like

Certain live casino games only available during particular times of day

Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

Sharon D.

VIP Room Casino Details

Here you can find all the specific details about this casino.

General
Payments
Games
Responsible Gambling
Customer Support

Website

http://www.viproomcasino.com

Established

2013

Licences

Curacao Gaming Control Board

Affiliate Program

VIP Room Affiliates

Languages

English, German, Italian, Spanish, French

Casino Type

Instant Play

VIP Room Casino is an online casino that offers both live and virtual games to its players. The casino uses the well-known Microgaming, Betsoft, Play'n GO, NextGen Gaming, and NYX Gaming software platforms, and players can play their favourite games directly on the casino website. The casino holds an online gaming license from the jurisdiction of Curacao.

Restricted Countries

For legal reasons, VIP Room Casino cannot serve players from the United States. Players from all other jurisdictions where online gambling is legal are welcome.

Security and Fairness

VIP Room Casino takes all the necessary precautions to protect its players. Any sensitive information is kept encrypted through the use of SSL technology. This encryption makes your data impossible to read, virtually guaranteeing that no one will be able to steal it as it travels through the casino network. Additionally, VIP Room Casino fully complies with all of the standards required by the UK Data Protection Act.

The software platforms used at VIP Room Casino has been proven fair through independent audits. While the full audit certificate is not available on the VIP Room Casino website, players can inquire for more details at any time.

Deposit Methods

Bank Wire Transfer, Maestro, MasterCard, Neteller, Paysafecard, Ukash, Visa, Skrill

Deposit Fees

Withdrawal Methods

Bank Wire Transfer, Maestro, Neteller, Visa, Skrill

Withdrawal Fees

Currencies

Euros, British pounds sterling, US dollars

Pending Time

48-72 hours

Withdrawal Times

E-Wallets 24-48 hours
Bank Transfers 3-7 days
Card Payments 3-7 days
Weekend Cashouts No
Progressive Jackpot Wins None

Game Providers

Games Global, NetEnt, Betsoft, Play'n GO, NextGen Gaming

RNG Tested

Progressive Jackpots

Game History Feature

Virtual Games

VIP Room Casino offers players the full line of games from Betsoft, Microgaming, Play'n GO, NextGen Gaming, and NYX Gaming. The most popular games are the slots, which include a number of high-definition 3D games such as Rook's Revenge slot, It Came From Venus slot, The Slotfather slot, and Exterminator slot. Slot lovers can also choose from more traditional games, including Foxin' Wins slot, The Dark Knight slot, Space Race slot, and Chase the Cheese slot.

Players looking for a virtual table game experience can choose from over 20 different games. These include 7 different varieties of blackjack, 5 different types of roulette, Oasis Poker, craps, baccarat, red dog, pai gow poker, Draw Hi-Lo, and others. The games use realistic animations and offer the same odds found in most land-based casinos.

The video poker selection at VIP Room Casino is very large. There are 3 pages of games to choose from, which range from traditional favorites like Jacks or Better, Joker Poker, and Deuces Wild to more extravagant varieties such as Double Jackpot Pyramid and Split Way Royal. Many of the variants can be played in both single-hand and multi-hand formats. A wide range of bet denominations are available to accommodate all types of video poker players.

Live Games

Players looking for the most realistic gaming experience possible on the web should check out VIP Room Casino's live dealer's room. Here, players can enjoy a game of blackjack, baccarat, craps, roulette, or even Caribbean Poker with a friendly dealer. All games are broadcast from a professional casino studio using high-quality webcam technology, and an interactive chat feature allows players to talk with the dealer while playing. All types of players are welcome at any table.

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

Live Chat

24/7

Email Support

[email protected]

FAQ Section

Support

We are highly satisfied with the support department at VIP Room Casino. Players can get in touch with a representative 24/7 through the live chat feature on the VIP Room Casino website. This ensures that players are able to get fast assistance no matter when they like to play. Players can also phone the casino using its UK number, or send an email to get a reply within 24 hours.

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Complaints

Read the complaints other players have left for VIP Room Casino. Learn more about complaints.

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VIP Room Casino - Refused payment of no bonus winnings/support ignoring emails for assistance

I have pretty much given up on receiving my legitimate winnings however i would like to share the horrible and down right unprofessional tactics which vip room casino have displayed to myself and swindled away over 23 thousand dollars that i had legitimately won. This all started when i deposited 100 dollars into my playing account and double checking i had clicked the no bonus option which i do religiously as it is near impossible to win off these welcome bonuses. At no point was i ever credited with extra money on any occasion if i did i would have started gambling until the casino had taken it off as this is a scam/trick to pull in unaware customers. So over a day or so i won over 3000 dollars and gambled it down to 1000 i think it may have been more however they have wiped all of my records and even if i did recieve there 50 dollar bonus would have easily played thru there limit. However i did not receive such a bonus . Once i had put the 1000 dollars into processing i deposited another 50 dollars which again i clicked the no bonus option and again i didn't receive and extra money into my account. Once i fairly lost that 50 i reversed my 1000 dollar withdrawal and started playing with that where i won a large amount of 23,651 Australian dollars. This is where things got down right pathetic. I got in contact with support about my winnings and was notified that my account would be frozen until i could validate my personnel details which i can understand as being a security procedure. After some time i had received word that my account was validated however was told that i would have to withdraw all of my funds before the end of the month as vip room casino would be updating there "platform" which gave me little over a week to try and get my winnings out. This confused me so i sent an email to vip room support then another and another i was being completely ignored. On the 27th of august i recieved an email from a vip manager named peter who wanted to let me know that the platform was being updated. I then approached peter about my situation and forwarded all of my attempts to contact support as he had been told i haven't tried to contact them which i proved otherwise with screenshots of the many attempts to get the information i needed. I ended up having to make 23 individual withdrawals of 1000 dollars and 1 withdrawal of 500 dollars as i didnt know how else i could get my winnings out and had no help from the vip room casino even though being a platinum tiered member i should have been able to make a 5000 dollar withdrawal and once they had processed each individual one had realised they were going to pay to my bank 26 dollars and charge there 35 dollar fee on top for each 1000 dollar transaction (see screenshot below) once again no explanation or any care to reply to my emails. To there convenience i finally got a reply from vip support once there "new platform" was up and running and they delivered another low blow saying that they were only paying me 600 dollars as my 100 dollar deposit was tied in to the welcome bonus and instructed me to in future to not choose to take the bonus. As i said before i never accepted there bonuses and luckily had taken photos of my deposits showing no bonus added (also see picture below) they then changed there story and said it is done automatically and sent me a doctored shot of the 1000 dollar withdrawal that i cancelled originally saying i was credited a 50 dollar bonus when i know that was not the case and to back up that the transaction wasn't correct they had ticked that my account was validated and i hadn't even sent them my additional personal documents when i cancelled the 1000 dollar withdrawal and my account was later verified on the 23rd of august. Please see screenshots of deposit receipts withdrawal transactions and the screenshot vip room support tried to use as proof that i received a bonus which was never the case along with my account being validated when i wasn't when i cancelled my original 1000 dollar withdrawal. I have exhausted all avenues to allow vip room casino to do the right but they will not budge on the matter so i can kiss goodbye seeing my 23500 dollars in winnings. All i can hope to get out of this now is to help warn off potential new gamblers to this site with my horrible experience with this casino and hopefully it wont be long before they are black listed! Time to take my money elsewhere.

Unresolved

$23500

VIP Room Casino - Decline of refund of deposits of 2625 euro and payment of winnings of 8972 euro

I have registered on the site and deposited around 600 euros in May then played on slotsand had a balance of 347 euros in the end which I wanted to withdraw. I went through the KYC identification process, sent in all my required personal documents and they have confirmed my identity and transferred me my 347 euros to my bank account. In early June, I have deposited again around 2000 euros and on June 10, after a nice winning streak, I had a balance of 8972 euros and that is where the problems started. Right after my big wins, the very next day, they froze my account without any notification. After a few email exchanges, it turned out that they have changed their Terms & Conditions and included my country (Hungary) as a restricted country to avoid paying me. At first, I have sent polite inquiries because I thought there may be some technical issues. The customer support sent me an email 2 days later that the T&C have been recently changed and that is why they closed my account but they will refund my my deposits. So they have admitted that they changed their terms to include Hungary as a restricted country and promised a refund of deposits. I sent them a few email explaining how this qualifies as something entirely illegal and even in contrary to their own terms but they never responded. 15 days have passed and received no emails or my deposits. Altogether, I have deposited 2625 euros to my account and had a balance of 8972 euros when they decided to freeze my account and steal my money. Not just the winnings but my deposits as well. Because every detail of the above is fully documented, I am considering hiring a lawyer in Curacao and suing them for the money even if I am not in need of it, this incorrect attitude toward their registered customers, the lack of communication, the not-even-concealed intent of simply changing the rules and freezing account if they do not want to pay, this really makes me upset. I have accounts at dozens of various online casinos and have been gambling on slots for years but I have never encountered such a fraudulent company. They are the nightmare of gamblers. Just imagine a casino where you hit the jackpot and then fall flat on your face because they deny your winnings while they refuse to fairly communicate about it. The fact is, they have changed their terms deliberately & closed my account on the basis theron because they did not want to pay me the second time a much bigger amount (8972 euros) than the first time (347 euros). They even failed to live up to their own promise to refund me my deposits if not my wins. This is a grossly unfair and legally punishable act of taking money from customers and breaching their own terms & conditions under which only the winnings may be forefeited in case of players from restricted countries but not the deposits themselves. Also, from a legal perspective, the balance of a player's account qualifies as the own funds of the player which the casino is obliged to pay if conditions are met. I met their conditions the first time and they have paid me. I do not know the exact date when they changed the terms but if I had known about it, I obviously would not had deposited any more money to my account. So they have cheated my either by 1. changing their terms without notifying me to prevent further deposits It is telling that they have closed my account right after the big wins when my balance showed 8972 euros and replied to my email only 2 days later say that the T&C have been "recently changed". It is quite obvious that they wanted to avoid payment and the best they could come up with is bending their own rules retroactively. But even if we accept that the terms have been changed in a lawful manner, it does not change the fact that my deposits must be refunded entirely, because only winnings can be forefeited. How fair is that they do not accept players from Hungary but they enable their registration and accept their deposits before they close their account. Last note: all sites where VIP ROOM Casino is reviewed show that they accept players from Hungary (this very site, askgamblers, ThePogg https://thepogg.com/casino-review/vip-room/, etc) and that was the exact reason I have registered. I have attached to this complaint: - email exchanges up to the point where I received any replies - screenshots of their front page showing me as a recent winner even 2 weeks after the incident Thank you for reading this long complaint and for your help in the mediation process which I hope will be successful. Kind regards, Gabor Puskas

Unresolved

€2625

VIP Room Casino - ''Mysterious'' 300 Shields slot game glitch

Hello, today I have made a deposit of 25 eur without any bonus and start playing 300 shields slot.When my account was left 5 euros i hit bonus game and won 2004 eur and 52 cents. I took a screenshot of this win and went to cashier to withdraw. In my surprise my balance was showing 5.80 eur amount (amount before bonus game).I tried to open 300 game but it was error coming again again.I tried to open Medusa slot and gain error table was coming .I thing after 10 minutes of trying I managed to open 300 shields slot but my balance was showing 5.80 cents. They simply removed my winnings!!! I have contacted them immediately and ask what is going on?they replied that they do not see any pending withdrawals and any wins in transaction history.They think I am an idiot. In transaction history last transaction where I have won is still pending. Please help me to get my fair winnings.

Resolved

€2004.58

VIP Room Casino - Delayed Withdrawal and still no answer

Hello! I deposited in VIP Room Casino a while ago. They asked me for some documents and I sent them, I was approved. I earned some money and I wanted to make a withdrawal so I did. They asked me for a photo of the card I have deposited with. I took photo of the front and back of the card and I sent them on 23rd March. The last e-mail I have received from the service is that they have received the documents and it would take "24 - 48 hours" to be verified. It's 29th now and I still have no answer. I have written to their support and customer service but I have received no answer. I'd really like to know what is going on with my withdrawal. Thank you!

Unresolved

VIP Room Casino - Refuses to pay winnings or refund deposits

I have been playing for a couple of months in this casino and deposited a total of 2100€ there. I did not accept any bonus and recently cashed out 1850€. I was asked documents which I sent and after they got my documents, I received a message, that my account was closed due to "IP irregularities" and that I would get my deposits back. I thought that this is no problem because I lost more then I have been winning. But when I asked where the money is, they said that they refunded 200€ because they would only refund the deposits that resulted in winnings. Also they say that no further communication will be accepted. So they take my money for months, which is ok and once I withdraw, its not ok anymore?

Unresolved

€1850

VIP Room Casino - Account Closure with no reason.

My account were closed for no reason after making a deposit from my credit card at VipRoomCasino. I e-mailed support and they told me it have something to do with my IP address been linked to a other account with fraud activities, but that is impossible as I have never before had a account at VipRoomCasino nor did anyone in my household that I know of. I use Telkom ADSL South Africa with a dynamic IP address. I don't know what to do further as they refuse to reopen my account. And keep telling me there is details that mismatch but never elaborate. I had the account for a week long before making a deposit. Why have it taken them seven days and ten minutes after my deposit to close my account. If my IP address were linked to another account why have they not close my account immediately before the deposit. They didn't even send me a e-mail or anything that they have closed my account. I'm very highly disappointed in them as they had no reason to close my account. I'm the only one in my household who uses the internet really and certainly the only one who would do online gambling. I never had a account before so the fact that my IP were linked to another account is absolutely ridiculous. Could you please help me in this matter as I would like to have my account reinstated because I have done nothing wrong?

Resolved

VIP Room Casino - Long withdrawal time

I requested a $250 withdrawal on Monday morning. Then I spoke to customer service and asked if they can process my withdrawal as soon as possible. It is now Thursday and my withdrawal is still under pending status. Yesterday they said they had a technical problem, but my withdrawal request would be processed by the end of the day at the latest. I'm still waiting. My account is fully verified and I have received withdrawals in the past. It is way past the 48 hour withdrawal period.

Resolved

$250

VIP Room Casino - False advertising, I Want my 900 euro winning

I play at ViprRoom Casino 4/9 and spend 20 euro and get 20 euro bonus.At there site it says that it in no wagering and that you can take out you winning when you want.I won 900 euro,but they only want to give me 20 euroX6=120 euro winning.I speak with there's chatt and he begin to talk about wagering,but they have NO WAGERING REQIRED.If they should have wagering,I have Wagering my 20 euro at least 75 times..I wont my 900 euro winning.I have don now wrong,it's the casino who dont want to pay me my winning

Resolved

€120

VIP Room Casino - Delayed payment

Hi, As the title says, two cashouts to Neteller, both worth 1000€, have been in pending mode more than 24h. Sent several emails to support, because no one's ever in the chat, but still no reply. What's up? Like another Gambler said in his complaint, you really should not promise if you can't deliver.

Resolved

€4600

VIP Room Casino - Delayed payment with 3 failed promises to send payment

VIP Room Casino advertises a 1 hour withdraw service and does not fulfill their guarantee. This happened to me on both my withdraws here. The 1st time took about 3 days before I received my payment and I can understand if verification of account might have something to do with it. I did not complain to anyone the 1st time. However, the second time I requested payment the delay is intolerable and pending for more than a week now. I have read previous complains here and see the casino willing to resolve matters and would rather have us talk to them in chat instead of coming here to make it public. I followed that and gave them a chance to respond and resolve this situation and the casino did nothing that showed they cared about their reputation being tainted again here. The following are timeline of events with 3 false promises that I will be paid with no payment as of right now: 7/20 Deposited 150 and received a 150 bonus using promo code received in email which specifically guarantees a 1 hour deposit. I decided to deposit here again mainly because of the 1 hour withdraw and knowing that I am fully verified here I decided to make a deposit of 150. 7/20 Won and withdrew my cash balance of 822.27. 7/20 Funds did not show up in my skrill account after an hour and did not show up in account by end of day. (1st failed attempt to deliver as they promised) 7/21 Not only the funds have not been sent their system is showing error on the transaction and for some reason which they still have yet to explain my withdraw amount changed without my consent to 760.56. I asked for an explanation for both the incorrect amount of withdraw and the delay, they said their finance will get back to me. Never did by the end of the day. 7/22 Followed up again and still the same with no response from their finance. 7/23 Finally they send an email telling me that there is some technical error on their end and asked if I can accept either Neteller or wire transfer and I declined. They finally got back to me and guaranteed to send the money to skrill within 48 hours, I accepted the offer and asked if this will happen again on future deposits. Their response is no. 7/25 After waiting for 48 hours, I still have not received payment, logged into casino account and surprisingly their live chat is available this time (I tried their live chat every time i logged in this week and never available. The do resend to emails promptly tho.) Live chat agrees with me that he understands that this is not tolerable and that if i were the casino management they should pay me directly from one of their own skrill accounts as this has nothing to do with error on my end. He then offered me 50 in bonus which I declined. He said he will escalate to management and I told him to also let them know that I will escalate and spread it through my channel and will post here on askgamblers.com so if they really value their image this will be the last chance before going public. 7/26 Checked again and money still not received. Logged in to casino and no live support. Left a message asking for update. Received response from their support team telling me that there is still a technical issue and will email me as soon as it gets fixed. Also gave me 25 bonus which I refuse to play till they are able to make payment. Dear askgamblers.com, Please help me deal with this situation as this is intolerable and if this is the case, everyone here should be aware as they do not keep their promises and the 1 hour withdraw is just a lie. For your info the person whom used the refer a friend promo to refer me here told me that both him and the person whom referred him to viproomcasino did not receive payment in 1 hour. It actually took about 4-5 days. So this is from 3 out of 3 incidences from just my contacts alone that they failed to deliver their promise of 1 hour withdraw delayed their payment by at least 4 days on each occasion.

Resolved

€761

Complaint Statistics

Resolved 13

Avg. Amount $ 1,856

Avg. Complaint Duration 6 days

Avg. Response Time 2 days

Review this casino

Share your thoughts with other players

Player rating

5.7/10 ● 10 reviews

Top reviews from our players

iCatherine

6 years ago

10/10

I have played no deposit free spins or chips at every casino who offered them and deposited at most but now I am VERY fussy about where I spend my hard earned cash. Every casino I have played at has let me down so it is impressive that I've developed a sense of loyalty to this one, They are the ONLY casino I have found that ticks all my boxes and I am tough. So here they are...
1: Allows you to select the lowest coin value in NETENT games.
2. A 100% match bonus with every deposit
3. Regular no deposit free spins on a game that pays a decent amount
4. Fast payment including from No deposit free spins
5. Extra free spins after depositing
6. Friendly responsive account manager
7. Sensible and fast initial verification
8. Excellent game selection -- Betsoft, Quickspin, NETENT, Microgaming, Yag etc
9. Large selection of deposit and withdrawal methods
10. Positive attitude (my flatmate also plays and they have never hassled me about duplicate accounts)
I see they have had some poor reviews in the past but since I joined 6 months ago it has been superb and I applaud the effort they have clearly made as I have not experienced anything negative to date.

patrickkd77

7 years ago

2/10

Nothing.

If they give me my almost 8000 dollars they just confiscated from my account even though I played through the bonus fairly and without breaking any rules 9and proceeded to get my winnings up to 8000 without breaking any rules. I have deposited many times and got my frees pins right from Ben and they were already in my account when I logged in.

Then suddenly after having the kost exciting time and looking forward to a nice return. The money was just gone.

Afi4wins

8 years ago

4/10

Honestly speaking, I came upon VIP Room Casino whilst browsing here in Askgamblers, but that was way back in 2016. Only now I'm taking time to write a review on the casino, but better late than never, right? Hehehe. Okay, so what made me signed up at the casino, you may ask. Well, I honestly cannot remember if it was due to some no-deposit free spins or something like that, but after browsing through the casino's website, and after looking through all their promotions, their Bonus Terms as well as their T&C, that got me hooked.

But specifically, it was their offer of a 100% deposit bonus for the first deposit, plus 25 free spins on BetSoft's game Gypsy Rose, and with absolutely no wagering attached at all! Not only that, the next 2 deposits carry 25% and 50% deposit bonuses, plus 50 and 75 free spins on the same game, all without wagering attached, but, the next 2 deposits must be claimed within 7 days from the first deposit. Unfortunately, I had to miss out on claiming the next 2 deposit offers, so that got me disappointed in a way. Bad timing, I must admit. Wish I could still claim them now, but that's most unlikely.

Anyway, I had some fun playing with my $25 deposit and $25 bonus money, although I couldn't get lucky enough to make any win. Why? Simply because my favourite NetEnt games, like Guns N Roses, Jimi Hendrix and The Creature From The Black Lagoon, were restricted games for me, so I ended up playing my old favourite BetSoft game of Fruit Zen, but this game has not been playing well at all for me. Somehow, it wasn't, and still isn't, playing as good as before (2015). All my plays on Fruit Zen since then have all been losses. I was happy to see that Microgaming games were available for play, but my 2 favourite games were not, namely Supe It Up and Isis, so that was an even bigger disappointment for me. This was actually the main reason why I had purposely skipped claiming the next 2 deposits - I couldn't play my favourite games at VIP Room Casino, and that sucks!

Well, the casino's Bonus Terms are not that bad, but the T&C had limitations on the maximum amount that can be withdrawn within any 1 week or 1 month period, but these do not affect me much. What disappoints me the most is the absence of my 2 favourite Microgaming games at VIP Room Casino. Otherwise, I would certainly be coming back for more plays. Ah well, back to my regular favourite casino, hahaha.

fb_10153568940178715

9 years ago

10/10

Last Sunday I made a deposit to my morning coffee and played for awhile my coffee favorites. I deposited 50 Euro and got 100 on my account. After a while my first favourite gave me a "Big Win" and 50 minutes later my second gave another one. I decided to withdraw the money and Viproom system told me if I do, the bonus will be forfeited. Well well, might be worth it.

I withdrew 335 Euro and started to read some reviews. After reading quite many, I was sure I will never see the money BUT.....48h later every single cent was on my Skrill account. Sometimes one has to be convinced himself :) Thnx for a postive "surprise" Vip Room

Maiwen

9 years ago

5/10

This is the worst casino.

If you win with a no deposit bonus your account will be closed. If you win with a deposit ever gets you all of your withdrawal.

There are several serious casinos, why choose viprrom?

It is important to be sure that the No Deposit bonus code offered was sent directly to you and not found on a forum. In this case, all winnings will be forfeited. In the future, if you find a bonus code...be sure to check if you are eligible to use the bonus code by contacting our support team either via live chat during operational hours or via email 24/7. Any questions, please feel free to contact us. Regards, VIP Room Casino Team

VIP Room Casino 9 years ago

Inactive user

10 years ago

1/10

Nothing. Another stinky skunky clip joint that thinks it's above the law

Accepted my deposits without a UKGC license. Seemed to think it was my responsibility to check that they're regulated here despite offering my country as an option on their registration page

As per our terms and conditions: Please verify the laws in your jurisdiction before using the Website. You are solely responsible for ascertaining whether it is legal in your jurisdiction to play any of the games or to bet at the Website. By placing real money bets/wagers, you are expressly representing and warranting to the Operator that it is legally permissible to do so within your jurisdiction. Warm Regards, VIP Room Casino Team

VIP Room Casino 9 years ago

moulayismail

10 years ago

10/10

After a long experience playing in this casino, I have nothing to say, they are honest, serious, I recommend to players looking for a casino that pays winnings without seeking to delay their payments, even their conditions are good value "0 wagering / winnings limit to 6 x deposit", all I asked is that they try to increase the winning limits even against a small wagering requirement, and also make a weekend cashout, thank you VIP Room Casino, keep going.

I have nothing bad to say about this casino, a good one in my opinion!

croflund1

10 years ago

1/10

BONUS. The name of the casino. But you are not a VIP. You are a hillbilly.

Live chat never online. 100% never online. Also the rigged first deposit bonus with max. cashout from 6 times the deposit. Never seen in the terms of this hillbilly casino.

bogdangy

10 years ago

7/10

I saw this casino on Askgamblers and I decided to join because of the Betsoft games, being tired of playing NetEnt games and losing money. But, after I created my account, I saw the Immortal Romance slot on their website and I was a little bit confused because on Askgamblers it was written that they have only Betsoft slots! I decided to look at their promotions to see if I could take advantage of any deposit bonus! They have a very interesting welcome bonus, 100% up to 100 euro, nothing special so far but the interesting thing is that this deposit bonus has no wagering requirements!

I went to the cashier, I made a deposit of 20 euro via Skrill, although they have other options available and I receive another 20 euro bonus, no wagering requirements. Because I saw that they have Microgaming slots too, I decided to play The Dark Knight Rises slot instead of playing Betsfot games. The payout rate of this slot wasn’t as good as I was expecting, I had 40 euro in my account and decreased till 15 euro and I decided to change the game! I opened Immortal Romance, I like it very much, I triggered the free spins feature very fast, I won 19 euro from the 10 free spins with 5 x multiplier! When I reached 65 euro, I decided to stop playing and to withdraw because a 45 euro profit was enough for me!

Overall it was an interesting experience to play with such a nice bonus with no wagering requirements, I will give a 10 for this incredible bonus! The games will receive a 9, especially for the Microgaming games! The payment methods are acceptable, maybe the minimum deposit amount could be lower, but I will give an 8 anyway!

I have nothing bad to say about this casino, a good one in my opinion!

katemak

11 years ago

7/10

My next experience or review will be on Viproom Casino which I am registered few months ago.Here ate Askgamblers I did read that they are Betsoft Casino,well yes they are but they have some ,not all,but they have Microgaming slots like Immortal Romance video slot,which is one of my favorites at Microgaming casinos.

So few months ago they were offering 10 euros for free just to join them which I did.Then when I did registered I was not so familiar with the Microgaming slots so I played Betsoft Games.I did played then Under the Bed slot and i lost half of the money ,which I changed the slot and played Mamma Mia game and lost it all.

Well I never deposited here ,but today I got 20 free spins on Safari Sam slot with the personal code which I used it.From the free spins I gor 16.70 euros.I did changed the game and off course I played Microgaming slot Immortal Romance.The first few spins my bet was 0.30 euros so I did lost about 2.50 euros and then I raised my bet to 0.60 euros and hit the free spins feature with Amber,which I think from all the free spins symbols I had win free spins Amber symbol can really give you something big.

although they are only 10 free spins and the others are more,but I still preffer to play Amber with 10 free spins X5 .So Amber free spins gave me 23 euros so I can play for longer.But no,I raised the bet again to 1.20 euros and the spins are empty or very small winnings so I did lost it all.Their customer support is good because I did contacted them so the live chat was offline,so by mail,and I gt really fast response from them in 20 minutes.Well I think thats ok,so about theirs cashout I dont know because I have never cashed out there.I like this casino and I might try to deposit there soon.Good Luck!