Sun Palace Casino

The games are interesting, but the technical problems make it hard to enjoy them. Things like account logouts, freezes, and bugs are not what I would expect from an online casino.

I have nothing good to say about Sun Palace. The slots are set up to make you lose. I've never won more than my bet, even though I deposit a lot. On top of that, the support service is terrible.

I was really surprised by how disappointing Sun Palace was. The games don't run well, the website is pretty disorganized, and the withdrawal process takes too long.

Page loads fast. There's barely anything in it but text but it's something. I can't find any report of it being unfair or sketchy so that's good. The bonus is... a wall of text but It's arranged neatly enough for easy understanding.

Most of my problem stems from the overall ui design. If I'm visiting a casino, the games should be the first thing that I can find from the homepage... But that's not the case. When you do visit the games section, they're laid out from top to bottom, not in dedicated tabs. Yes, it's clean, but navigation is exhausting. I also can't find customer support. I'm not even sure if it has one. I'm not playing on it but I won't say it's bad. Can't find anything that would say that it's sketchy so you do you.

Payouts take a long long time, the longest I have ever experienced from any other online casinos. Bonuses have too much play through and I don't even get good answers from their agents.

Games are fun. Sames as other rtg casinos. Prefer video poker. Some games are not available on the mobile app like playing more than one hand. If you play same game for period of time on poker it will hit.

Like food fight but also not on mobile app.

Trying to get a withdrawal in a reasonable time isnt possible. Been waiting a week and a half and they keep saying they are waiting dow confirmation. No phone number to talk to anyone. Stay away.

I was a high level player and it made no difference. VIP means nothing. No standard for timeframes on withdrawals. Nothing posted and they have a standard phrase they give you everyday. Some emails dont even get answered.

Bonuses use to be 100% now only 50% of what you deposit and you have to play a very high amount to get bonus paid out.

You have to make 3 deposits minimum and you have to ask after each deposit for one.

I have friends who have played and have had the same issue regarding getting their payout in a reasonable timeframes. Other places I play out takes 1 to 4 days and you dont have to wait days for approval.

It takes very long time to withdraw, I do not like is the length of time it takes to get your winnings. It would be better to get your winnings by way of a bank transfer.

One of my top RTG casinos to play at.
- Amazing bonuses
- Multiple deposit and withdrawal methods
- Low withdrawal requirements as well as fees
- Quick responding customer support as well as friendly and helpful
- Free chip and free spins are much higher than most other RTG casinos

Withdrawal times - the longest out of any other RTG site I play at. My last withdrawal took roughly a month.
That's about it. If you are familiar with RTG then you understand some slots are outdated looking and sounds are a tad annoying.

I do not like the length of time it takes to receive payouts. Also I was declined for my payout and do not understand as to why this happened.

The selection of games.They have a wide variety of games and that is about all I can say about the positive points.

The fact that it takes so long to receive your withdrawal. For instance, I won 3766.00. I put in for it on June 2 and received 2000.00 of it on July 19. I put in for the rest of it on July 19 and I am still waiting to receive it. Today is September 5 and they said there are no updates on it.

Love the games. Great graphics. Easy to play. Great selection.

Have been waiting for over 2 months for over $15,000. I have received $4000 (2 payouts) in the last 6 weeks, which I find is totally unacceptable. Their one website page says fastest payout, guaranteed. I beg to differ. I won $700 at another casino and received my money within 6 days. That is the fastest payout on the web. Further each of my credit cards was compromised after sending in the auth forms the 2nd time.

I like the Casino. I won $600 which they had already approved my documents before time. It takes 6 weeks before you get your winnings. I had mine mailed to me and in 6 weeks I received my winnings and deposited it in the bank. Here previously I won $1000, but like a dummy I played it all back. It would be better to get your winnings by way of a bank transfer.

This is an honest site, the only thing I do not like is the length of time it takes to get your winnings. When other Casino's will get you your winnings in 2-7 days!

Live blackjack which is my favorite.
Made deposit of 25$ and won 1000$ in return

Now I've barely just started playing with this casino. And as soon as I hit my $1000 mark I asked for a withdrawal to see if I'd get my money. I asked for my withdrawal about 9 days ago and I'm still waiting. They got my documents and everything.

I've contacted support and they said its going to take up to 2 weeks because one of their system was down or something. If this takes more than a month to get to me via bank transfer, I'm leaving this casino.

It's ridiculous and it should not take that long. They make deposit so simple but when it comes to us taking money they want to take their sweet time with it

Sun Palace is a RealTime Gaming (RTG), which provides access to the instant game or as a separate download casino platform. New players can start their adventure with the additional credit before they start to play a variety of games. This RTG casino is a solid choice for the table games and the selection now includes blackjack, baccarat, craps, pontoon, roulette, three-card draw, Texas Hold'em Poker, and Caribbean poker variant. There is a large number of slots such as the Three Stooges 2, Builder Beaver, Loch Ness Loot, Ninja Star, the Bulls & Bears. In addition, here you can find video poker, keno and bingo. Although rarely play bingo at this point, many of my friends tell me that it is an unforgettable experience sometimes larger than any casino. However, my passion is the casino and poker, betting a little less.

For players who are registered, Sun Palace provided a rich selection of bonuses on deposits, as well as free spins when a little heat. However, the conditions of the offer can vary, so be sure to read to find out what is currently available. They can learn everything they are interested in reading the FAQ section, which contains answers to some of the most common concerns at the Sun Palace. If that's not enough, you can contact support through e-mail or live chat. Chat is excellent and it is a pleasure to communicate with those people who are responsible for technical support. I see no reason to stop playing here because all you need for a good time, they have. My biggest win, I had on the Aztec Treasure slot machine when I one day earn more than 120 €. Since then mostly play Achilles slot and have a lot of success in it.

Select options and not so great, but the Sun Palace offers Verified by Visa and MasterCard SecureCode protect players who use these credit cards. Other banking methods are Neteller, Money Order, and MST Gift Cards. I use Neteller because there I have the most confidence. Skrill me lately through a lot, and because of that I do not have much more confidence in them as before. I hope this will change in the future, because it should be an alternative when Neteller is not available or is offline. As I said technical support is excellent, but the methods of payment are not numerous. This is sufficient reason to conclude, Sun Palace Casino is an excellent place for great entertainment, RTG games are always welcome in my home. Due to the cold weather comes, I'm sure I'll have more time to hang out with Sun Palace, compared to now.

Game play and live dealer blackjack.

Withdrawal time is ridiculous me and my girlfriend requested a withdrawal it took them 2 months before they asked us for our documents. We provided all the documents and requested a check via Fedex. We got the checks pretty quick within 10 days.

Now here is the problem we both cannot cash our checks till 6/15 !!!
To me that is utter rubbish and b.s we have the checks but we cannot cash them for 5+ months.
Avoid this casino at all cost their are better options out there.

If you have some extra time to spend on line a lot of nerves so you could waste your time on explaining, well voila this casino will be perfect for anyone's who has spare time to wast it on line. When i was reading all the reviews and all the the bad critics about this guys, I was shocked, but the same time laughing. Is it possible for us players to be so naive and deposit somewhere, where they is a huge sign, do not give your money to these guys.

Ok maybe 1 of 1000 players got lucky, got his money, but so far I didn't heard of, well maybe it did but with small complications. When I was searching for some free bonuses, I found this casino with the freebie offering all their players, just to join them and later decide will you deposit or not.

This casino was among the first I found out, because you know how is on the very beginning, you learn from your mistakes. No,no I didn't deposit, but I have played their free chip, even didn't know with whom I am ma dealing with. In that time if anyone told me don't join here, they are bed news, I would probably listen and wouldn't waste my time on them, but that was then and now I know and aware who is who, who should be trusted and who not.

Back then this guys were giving free chip and as I remember I was having difficulties claiming that free chip when on the end I just gave up, why, because of their rude live support, back then I have never met that rude support. Well hope they changed now days, but from all I have read now I really doubt. I have joined this casino, never played there and not sorry for that!

Sun Palace casino. I originally joined it about 2 weeks ago when I saw they were giving 20$ free to new members. After I signed up and tried to claim it, I got info that I wasn't eligible for that offer and only then I understood it was one of those RTG casinos that offer free cash to only UK and Canadian users. I had downloaded their software already and signed up so I decided to make a minimum deposit of 25$. I saw that they have Live dealer games too and I really wanted to try them.

First, hoping to increase my balance, I went to play Aladdin's Wishes for a bit. I placed 0.20$ bets and played 100 autospins. I was lucky enough and within them got bonus round 2 times and both of them was 25 free spins, which is really nice. The free spins paid me once 10$ and the other time it was 15$, so when the autoplay ended I had increased my balance to 38$. Then I continued to play it with 0.40$ bets per spin but as my balance dropped to 30$, I decided to move on to Count Spectacular. I placed 0.25$ bets and after 20 mostly empty spins I got free spins feature. I decided to go with 12 spins with 2x multiplier. This time Dracula was very generous, wilds came often and gave me 45$ win. I know it might seem silly, but right after that I went to live casino. I wanted to have a nice start balance for the live games.

They have live holdem, which is the game I always fall for. The minimum bet was 5$, so I was right that you need a nice balance to play it. Not very surprisingly, it didn't work out and with so high minimum bets I lost all my balance very fast. Of course I was a bit frustrated to see all the money go away so fast, but sometimes you win, sometimes lose, that's just how it is.

Overall I liked this casino. The games didn't lag, they have nice live dealer games, including my favorite, which isn't often. But the bet limits were pretty high, so I'm not sure if I will play there again.

Sun palace casino using software that very popular for players from United States of America, you know, this players did not have many choices where to play and Real Time Gaming casinos almost all that they can get in these times. I am personally not very big fan of Real Time Gaming software, most times I just losing playing their slots, but I think probably reason is that I am playing ultra high variance slots and my luck just still did not come to me.

My last session in Sun Palace Casino was with 100% bonus that I get from this casino, and with deposit 25$ I start playing with 50$. I like most times decide to play high variance games, yes, it is true that I preffer high variance, most times you lose money of course playing such games, but for this when you hit something, it is really big and nice hit. I started from Triple twister video slot, it is one of the best Real Time Gaming slot ever, at least for me, feature when this twister comes on other reels it is something really great and I love it to trigger. After around 50 spins with minimum bet which is 0.5 here, I get feature but it was sick feature since I did not hit so needed to me twister in middle reel for 10 free spins, and payout was lost. I was a bit down, so I opened Pay dirt to try cover my luck back, pay dirt also very high variance game, but I like it, because there is 3 different freespins features and all 3 can pay nice money. I played with 0.25$ bets with something like 30$, but high variance mean that you will lost often, and I lost without hitting feature.

I think Sun Palace deserve 7 stars, it is not bad Real Time Gaming casino, and I never heard anything bad about it.