Ag Awards

Sun Palace Casino - Declined $1,300 payout, no reasons why

Complaint Info
Disputed casino Sun Palace Casino
Reason Declined payment
Amount $ 1300
Posted on December 14, 2018

I will try this again. I played Sun Palace on Nov. 2 . I made several charges on my card and won $1300.00. I was to receive a $1300.00 payout from Sun Palace Casino. Several weeks later I received an email that I was to receive my payout only to get another one saying I was declined and I do not know as to why. I sent several emails and cannot log on to live chat as well. Thank you for you help and support.

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