Ag Awards

Sun Palace Casino - Delayed $3,000 payment and lack of support

Complaint Info
Disputed casino Sun Palace Casino
Reason Delayed payment
Amount $ 3000
radscal4 Connecticut Message
Posted on August 9, 2019

Received email 8/1 indicating payout would be last Friday or early this week and said they sent payouts last weds. . Owed $3000. Spoke to them daily in live chat and they keep saying there is a delay. I have sent emails also to financial, [email protected] and vipdep­[email protected]­ain­str­eet­vip­car­ Not all emails were responded too. Again no reason given. I have had withdrawals before which were received within a few days. i have been a vip player and have no idea why they are stalling. Concerned I will not receive funds

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