Received email 8/1 indicating payout would be last Friday or early this week and said they sent payouts last weds. . Owed $3000. Spoke to them daily in live chat and they keep saying there is a delay. I have sent emails also to financial, [email protected] and vipdep[email protected]ainstreetvipcare.com. Not all emails were responded too. Again no reason given. I have had withdrawals before which were received within a few days. i have been a vip player and have no idea why they are stalling. Concerned I will not receive funds
Disputed casino | Sun Palace Casino | |
Reason | Delayed payment | |
Amount | $ 3000 |
Sun Palace Casino Complaints
- 15 of 34 resolved
- 3 days avg response
- 6 days avg complaint life
- 1,774 USD avg amount
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Resolved
Sun Palace Casino - Problems getting my payout
$1,000
Resolved
Sun Palace Casino - Problems getting my payout
I won and requested numerous payouts totaling over $5k between 9/21-9/23. Unfortunately, I cancelled all but $1k that is still pending for a payout. I ...
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Unresolved
Sun Palace Casino - Refund delays and no replies to emails
$2,393
Unresolved
Sun Palace Casino - Refund delays and no replies to emails
I had an agreement for a refund of a little over 2300 USD. I was told a month and a half ago it would be refunded within 7-10 days. I was then told ...
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Unresolved
Sun Palace Casino - Trying To Void Legitimate Winnings
$383
Unresolved
Sun Palace Casino - Trying To Void Legitimate Winnings
Having Played various casinos, I wanted to play one with RTG games so I chose Sun Palace Casino. I made a minimum $25 cash deposit with no bonuses as ...
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Unresolved
Sun Palace Casino - Declined $1,300 payout, no reasons why
$1,300
Unresolved
Sun Palace Casino - Declined $1,300 payout, no reasons why
I will try this again. I played Sun Palace on Nov. 2 . I made several charges on my card and won $1300.00. I was to receive a $1300.00 payout from Sun ...
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