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Slots of Vegas Casino

1
CasinoRank
3.7
Player rating 60 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Live chat
  • Higher withdrawal limits for VIPs
What we don’t like
  • Slower than average withdrawals
  • Live chat for registered users only
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2004

Licences

Costa Rica Gambling

Affiliate Program

Casino Type

Instant Play, Mobile, Crypto Casino, Live Casino, Download

Deposit Methods

MasterCard, Neteller, Visa, eCheck, Bitcoin

Currencies

US dollars, Australian dollars, Canadian dollars, Bitcoin, Litecoin

Withdrawal Methods

Bank Wire Transfer, Cheque, Bitcoin

Withdrawal Times

EWallets: 7-10 days
Bank Transfers: 10-15 days
Cheques: 21-28 days
Card Payments: 10-15 days
Pending Time: 10-15 days

Withdrawal Limit

USD 2,000 per week

Software

RTG

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]
Support Telephone: +1-844-334-4074

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

General Information about Slots of Vegas Casino

Slots of Vegas Casino is an online casino that has been at AskGamblers for some time. The benefit of this is that you can not only read our online casino reviews, but you can read real player reviews. These are reviews from AskGamblers players who have already tried and tested the casino. 

Payment Information and Options at Slots of Vegas Casino

You can deposit and withdraw at the casino, but only a few payment methods are currently available. The good news is that it’s also a casino that accepts crypto, which means Bitcoin is currently available. 

It’s important to have the facts before you play, and we should draw your attention to the fact the casino has very slow withdrawal timeframes. They can take up to 15 business days which has resulted in multiple complaints at AskGamblers. 

However, the good news is that the casino is working hard to resolve these complaints, and players are getting their withdrawals despite lengthy waiting times. 

There may also be withdrawal fees, depending on your chosen payment method. You can speak to the casino's support staff for more information or open the cashier through a registered account. 

You can withdraw up to 2,000 USD per week, but weekly payments may be higher if you are a VIP player. To withdraw, you must complete the verification process. The exact details have not been specified. 

Customer Support at Slots of Vegas Casino

If you have any questions or concerns, you can contact the casino. The casino has a support team via live chat, email or phone. 

One of the quickest ways to speak with someone is through live chat. However, this feature is only open to registered users, so you can only use it once you register. Live chat is open 24/7. 

If you need to chat with the casino another way, you can email them or phone them. Customer support agents are from 7 am to 11 pm, Monday to Friday (EST).

Games at Slots of Vegas Casino

The casino primarily supports the Real Time Gaming software. There is a good variety of games to choose from here, which includes online slots. Games have already been labelled by their theme, so you have an idea of what you’re about to play.

If you want to find your favourite games quickly, you can use the search function. You can also use filtering options that allows you to arrange games alphabetically, in reverse order, by most popular and when they were released. 

The casino also houses a table casino games collection, including popular variations of Blackjack, Roulette and Poker.

Slots of Vegas Casinos Commitment to Responsible Gambling

Unfortunately, there is very limited information regarding responsible gambling, and the casino does not offer any features or tools. 

Player Reviews

3.7
60 reviews
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Date
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Player rating
Xaver86
7 months ago
8

The selection of games at Slots of Vegas is great, and I appreciate the low minimum bet amounts. It's easy to get started, and the site runs smoothly without much lag. The payout process could be quicker, but overall I’ve had a positive experience. It’s a nice place to play without breaking the bank.

TillW75
8 months ago
7

I’ve had a great time playing at Slots of Vegas Casino. The variety of games is fantastic, and I appreciate that I can always try something new. The site is user-friendly and easy to navigate, making the overall experience seamless. While my luck has had its ups and downs, that’s part of the excitement of online gaming. One area for improvement would be faster loading times, though it hasn’t been a major issue. Overall, it’s been an enjoyable and rewarding experience, and I’d definitely recommend Slots of Vegas Casino to anyone searching for a great place to play.

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NIVELBSSR
1 year ago
5

Exellent casino to play.Best collection of slots and poker mchines in my vision.You can win a lot in this casino.For my expirience 5 withdrawals in 2 weeks total of $12k,Bet $5-6.Spend around $2000.$10 clean.Huge bonuses vs low wag.up to 400%.They pay but....see what i dislike about this casino...

Very,very slow payouts.You can wait a month for your withdrawal to be approved. Then 2 weeks to send it to you. If you push them every day you may get lucky and it's going to be faster.But do not chat vs support.They useless about withdrawall.Go to payment@ casinosupportcenters.com.Another advice ,soon as you singn up to casino do your verificathion.Send them pdf not foto because it's going to take another to weeks to verify.Another thing they stop send me bonuses because i am on the winning role.It's not rigth .For my 20+ years expirience playing online casino i had jackpots over $90k and casinos still gave me a good bonuses.Bottom line-Slots casino exellent to play,best in bonuses.They pay but their payout sistem is horrible.If they fix this problem they will have 10/10 from players and will have lot more of them.But because payout delete my verdict 5/10 for now.Fix the problem guys and you will in top 10 casino in the world

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Priorblonde52973
1 year ago
1

Nothing. You win and you will never see a payout. Minimum deposit was 100 with no rules. The no rules were nice until you try to actually get the payout if you win. I was blocked from bonuses or coupons for a year because I complained it took a month and a half to get my 1st payout and then they sent it to the wrong place and it took longer. Regret the decision to give them another chance to make it right.

I had this issue before but figured I would give them another try. Big mistake. They get mad when you question why they not following their own payout guidelines. On day 9 of escalated payout. Will never recommend to a friend not worth the hassle. I hope to see my payout before my 100th birthday. Beware you will regret playing here. So many better options.

SalemXBinx
2 years ago
2

Not trustworthy. Their “no deposit” bonuses they offer aren’t really no deposit bonuses and their stipulations/rules aren’t actually their “rules” since they change them whenever they feel like it.

I was shown at least two different guidelines for their bonuses. One said the max cash out bonus was $100. However, upon my first cash out attempt I was offered a link on how to make sure everything goes smoothly so nothing gets messed up. I read the entire page which clearly states the max cash out on a no deposit bonus is $180.

I cashed out my $180, after the required $10 deposit and was sent $90 something dollars.

So not only did they ignore their $180 max cash out rule as posted on their own website, they then didn’t even pay me the full $100 bonus they claim is the “real” max cash out.

It’s easy to say this experience has been absolutely awful and I will make sure I never use this casino again.

Unless of course I want to blindly give someone my money and cross my fingers they hold up their end of the bargain instead of basically telling me to shove off after I met all of their listed guidelines for a cash out.

Queenvlco
3 years ago
6

I like playing this casino the slots are great and I’ve won over $500 with a $35 deposit a couple of times. The bonuses are great until you start winning and they raise the deposit amount.

Beware that If you win a few times on a bonus they raise the amount you have to deposit in order to play with another bonus. Payout time has never been an issue for me I usually receive funds in 7 days total. Customer service is pretty standard, they all read from the same no nothing scripts. But they’re nice and respectful.

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jonathanvons
3 years ago
1

Games are fun and bonuses are cool. A variety to choose from. No lag and great animation. Low denomination available to bet on.

If you can't make it to a real casino, this website has plenty of games to choose from.
HOWEVER, if you get lucky and cash out BIG, you might not get paid or potentially have to wait months for the wire to go through.

Customer care.
SLOW or NO payouts
Many hoops to jump through to get answers.
No contact number (only email and chat)

Simply put, they have no issues getting your payment, but they will try everything in their power to make you wait for as long as possible, not to get paid. It can become very frustrating and you need to stay on top of all your payouts, otherwise, you will likely not get payment.

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Brookalaye
4 years ago
7

Fun casino, doesn’t break the bank. You can bet pretty low and get a pretty significant payout. The games are fun most of the them anyways, not all have fun bonuses.

I’ve literally been waiting two weeks for my withdrawal, it took them two weeks to approve it and now they are saying there was a discrepancy with my bank but won’t tell me what it is and now I’m probably going to have to wait two more weeks for money I need. It’s covid time people. I can’t even work right now. I even checked to make sure my bank accepts international wire transfers and they do.

Noob
4 years ago
1

It was fun while it lasted. Like any casino, a player may find 20% of the slots like enjoy. Chat agents are always available and friendly. I started playing here because of the bonuses and better than going to the real casino during the pandemic.

I started playing here in July, opening an int'l account in August for int'l wires. I play maybe 2x a week, won 4 times with an avg. $600 deposit after fees except for $100 from a loyalty bonus. Not a high roller & not breaking the bank. Customer service said this is automated and it is time sensitive, she can't tell me when the bonuses will return but they are working on changing it. Thanks for my understanding. * blinks * VIP... Loyal Player...

Chrisroc2278
4 years ago
4

This casino has fun games to play and always someone in chat available. Great bonuses w/small playthrough and they give you comp points and cash back.

All the terms and conditions. Please read everything prior to playing. I received $200 comp points from one of the bonuses and ended up turning that into $5,000. When I tried to cash out, all was voided minus the $200. There was a large playthrough off the comp points and and a max amount you can cash out which was $200. It's pointless to play because if you win big and make it through the playthrough, you're not getting the money. Don't get too excited about it.

This next comment is based on whether or not they will accept my withdrawal. A day after losing the $5,000 above, I deposited $285 into my account and made sure I had zero comp points and my account was at zero to start. I ended up winning off that up to $8,000. I decided to cash out, but right before I decided to do that, I ended up taking out my $71 in comp points from the 6 hours I was playing. I reached out to chat to make sure everything was ok with my withdrawals and they said all my money would probably be void due to the restrictions of using comp points. It's in the terms and conditions, however, I didn't notice that until after chatting with one of their team members. To go from zero comp points to 7125 ($71), it takes a VERY long time. I was already up in winnings to around $7,500 PRIOR to deciding to take my comp points.. That's frowned upon and they can use that as an excuse to void all winnings. I haven't heard back from the account manager yet, but I'm fearing the worst. What player would ever risk losing $8,000 by taking out $71 in comp points? Had I known that little rule, I would NOT have touched the comp points and just did my withdrawal the normal way. I've been a long time player and VIP 4 level, so you'd think they would work with me on this. I wish I could speak to Tawni about this as she helps everyone on the complaints side here. At least she can give me the details of where my winnings were at during the time I decided to use comp points. I feel I should at least get those winnings. But there's no way to speak to her and the chat person just argues with you. If not, I will never play on the site again and my money will go elsewhere (which they've received a lot of my money over the years). I'll update my review once I hear back, but for now...not rating them very high. I'm hoping for the best and that their team will notice my winnings prior to the comp points.

cobbt2006
5 years ago
6

A lot of winnings. I enjoy loyalty bonuses. Customer service chats are enjoyable because they are polite and take goid care of me with VIP bonuses. They take the time to explain.

Support is very slow with payouts. Make sure before you start playing, you find out what banks they use to transfer your winnings. They told me that I could not use my bank for wire transfer, so I changed my withdrawals to checks. Lets see what happens. I have been trying to redeem money for two weeks now. They always find something wrong. Then when I email them, they take forever to respond. Once I receive my winnings. I will decide if I will play again.

cdpeddicord
5 years ago
1

Very, very slow payouts. Horrible customer service. Same response every time. It's been a week, but still have not got the payout I requested. Go to Slotslv to play instead. They pay out in less than 5 days and you don't get the run around!

Khimberly24
5 years ago
1

I’ve been playing it for quite a bit now, it was enjoying at first but when I win some money I withdraw and still haven’t got it and now I can’t even log in in to my account. Keep resetting the password but right after I reset my password it still won’t let me log in and now I don’t know if I’m gonna get my winnings or not. I think this game only like to take money and when you actually win all of a sudden there’s a glitch.

Non cooperative slow action. Been resetting my password for about 2 days now. Email the costumer support, still haven’t got any answer. And yet didn’t even get my winnings.

Red424
5 years ago
4

I submitted my first withdrawal request on 4/7 the customer support did not record it until the 14th. It is now 4/20 and my withdrawals are still pending and the support team with not give me an update. Very poor customer services. When it comes to taking the money they are quick.

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Ladybossaskew
5 years ago
2

SlotsOfVegas is as sister casino to planet 7 and I think planet 7 is legit. It has awesome games, low playthrough amounts and easy customer service with cashback every Monday!

I was playing on SlotsOfVegas for about an 1.5 hours when my screen started to glitch. After it quit glitching it would have me log in over and over. Finally, I contacted customer service for the first time since being introduced to this casino and they told me because I had hit a couple of jackpots apparently they had to block me because it was unfair to the other players. I was restricted after depositing and winning a couple of jackpots UNINTENTIONALLY?! Why play if you can't win?

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Jjett717
5 years ago
1

It’s been 7 weeks, can’t get my payout of my winnings. Every time I “chat” with someone I get a different excuse. They made me open a new bank account even though they had no problem taking my money and after I did they said that bank won’t work either. Again, no problem taking money from my account to play but they can’t send a check unless I get an account where they tell me to. Complete BS - fraudulent business! Stay far away!! Try Slotslv, they actually pay!! They are thieves and have stolen $650 from me and won’t provide me a phone number or address!

cbrandonfields
6 years ago
7

Slots of Vegas has a good variety of games and some great bonus's to choose from. They do have a lengthy period on verifying and getting your documentation approved. You will have to jump through some hoops. But in the end they've always paid my winnings.

If you play here or at any of slots of Vegas's sister casinos and win. Plan on waiting anywhere from 3 weeks to 2+ months to be paid. I have always been paid, but it is lengthy and live chat/email support just say they"ll escalate your case to get your winnings paid but nothing ever happens. Also If you win they will opt you out all of their bonus's that even make playing here worth the trouble so boo.

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kittypuppy
6 years ago
2

I did like the games for the most part. However, they do not pay much on the $1.00 sometimes only a few cents. Pretty cheap if you ask me.

They made it difficult to collect any winnings and I did win and ended up playing it back because I could not access their verification system. ACTUALLY. This game is restricted in the USA but no one told me that. They just kept on taking my money. What a mess. Guess I will stay off this site. Wonder if there is any way to get back some of my money. They knew I was from the USA and never said anything. They should not have accepted my money. BAD BUSINESS ETHICS....

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Inactive user
6 years ago
4

The chat is always available. I have won a few times

The withdrawal system is incredibly slow and frustrating. It takes a month to receive winnings and that’s with me pushing and pushing each day.

rmbn2002
6 years ago
1

The pros are not worth the hassle, the games are not but collecting winnings is almost certainly made intentionally difficult.

Wow.

Just trying to collect my mere $150 in winnings has been a nightmare. This casino definitely tries to wear you down so that you give up on trying to collect your winnings. I've attempted to collect mine after reaching out to their support team not one, not two, but SEVEN times, each time being assured that there is no issue and that I should have the money soon.

Do NOT gamble here, I regret sorely that I did. I've never had such a TERRIBLE time trying to collect my winnings. Unbelievable, and I feel like I genuinely am being scammed.

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Dssman006
7 years ago
5

When you win they do actually pay, even though it takes 2-3 months, but.....

When you win too much they do anything and everything possible to delay and deny you your winnings.

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hoookmon
7 years ago
1

Games are fun, bonuses are good. Graphics are very good.

Withdrawals are awful. Always get the sames excuses, "huge number of requests", "taking longer than normal, be patient", "Sent to finance department", "you will get your payment", etc, etc, etc.

Their slogan is "where winning is easy", they should add, but, getting your winnings is HARD !

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adoptapit
7 years ago
3

I like the games they offer, and the bonuses are great along with weekly and monthly cashback insurance. And the slots actually pay out pretty decently.

First of all the live chat takes forever, sometimes there will be 50 people in front of me waiting for a rep.
Second of all and the main reason why I'm giving them 3 stars is because it is almost impossible to get a withdrawal, they told me to send my documents so I did and waited a week like they asked. and they said they didn't receive them, so I sent them again and waited again.
Did this 5 times no joke. So then finally they said they received them and then they say okay it will take 15-25 days for it to be approved!!! And this is using bitcoin which is the fastest method add another couple weeks for any other method.

They absolutely delay the process as long as possible hoping that you will cancel it and play your winnings. They even offered me a bonus to cancel my withdrawal once. Such a joke, don't play here!

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sillyhooker
7 years ago
2

-Large selection of games. Big bonuses at first and if you don't win a lot after that.
-I have won before.
-Years ago I remember the customer service being picky, which is ok, we solved it then because they were also concise and could communicate. Now they just seem unable to communicate properly, almost like a flawed AI, not to mention taking forever, or just not responding at all.

-Payouts take months at least. (2-3 on average to be approved, longer to receive in my experience). My most recent payout was requested in April, still waiting.. dealing with 'customer service' reps who fail to process my documents properly (or at all), multiple "agents" asking for the same thing, none communicating effectively. Ihave sent the required documents multiple times, and I know what is appropriate because I have been dealing with this casino group for over a decade and have been approved multiple times before.
-After playing with them for over a decade they abruptly took all of my bonuses away, which was pretty much my entire incentive to play here.

When recommending a gaming site to friends I don't see how Slots of Vegas is on anyone's list, unless it's a blacklist of places to stay away from. There are now a plethora of places that don't require the litany of intrusive documentation they insist upon and many that process BTC withdrawals in under 24 hours. SoV just is not on par with the industry anymore.

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Killab1405
8 years ago
8

The games are fun. I won a lot of money my first time playing. Customer service isn't bad. It's a good casino. I would play again.

Withdrawal took longer than expected.But I got my check. Just be patient. They will pay you.

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