Slots of Vegas Casino

The chat is always available. I have won a few times

The withdrawal system is incredibly slow and frustrating. It takes a month to receive winnings and that’s with me pushing and pushing each day.

The pros are not worth the hassle, the games are not but collecting winnings is almost certainly made intentionally difficult.

Wow.

Just trying to collect my mere $150 in winnings has been a nightmare. This casino definitely tries to wear you down so that you give up on trying to collect your winnings. I've attempted to collect mine after reaching out to their support team not one, not two, but SEVEN times, each time being assured that there is no issue and that I should have the money soon.

Do NOT gamble here, I regret sorely that I did. I've never had such a TERRIBLE time trying to collect my winnings. Unbelievable, and I feel like I genuinely am being scammed.

When you win they do actually pay, even though it takes 2-3 months, but.....

When you win too much they do anything and everything possible to delay and deny you your winnings.

Games are fun, bonuses are good. Graphics are very good.

Withdrawals are awful. Always get the sames excuses, "huge number of requests", "taking longer than normal, be patient", "Sent to finance department", "you will get your payment", etc, etc, etc.

Their slogan is "where winning is easy", they should add, but, getting your winnings is HARD !

I like the games they offer, and the bonuses are great along with weekly and monthly cashback insurance. And the slots actually pay out pretty decently.

First of all the live chat takes forever, sometimes there will be 50 people in front of me waiting for a rep.
Second of all and the main reason why I'm giving them 3 stars is because it is almost impossible to get a withdrawal, they told me to send my documents so I did and waited a week like they asked. and they said they didn't receive them, so I sent them again and waited again.
Did this 5 times no joke. So then finally they said they received them and then they say okay it will take 15-25 days for it to be approved!!! And this is using bitcoin which is the fastest method add another couple weeks for any other method.

They absolutely delay the process as long as possible hoping that you will cancel it and play your winnings. They even offered me a bonus to cancel my withdrawal once. Such a joke, don't play here!

-Large selection of games. Big bonuses at first and if you don't win a lot after that.
-I have won before.
-Years ago I remember the customer service being picky, which is ok, we solved it then because they were also concise and could communicate. Now they just seem unable to communicate properly, almost like a flawed AI, not to mention taking forever, or just not responding at all.

-Payouts take months at least. (2-3 on average to be approved, longer to receive in my experience). My most recent payout was requested in April, still waiting.. dealing with 'customer service' reps who fail to process my documents properly (or at all), multiple "agents" asking for the same thing, none communicating effectively. Ihave sent the required documents multiple times, and I know what is appropriate because I have been dealing with this casino group for over a decade and have been approved multiple times before.
-After playing with them for over a decade they abruptly took all of my bonuses away, which was pretty much my entire incentive to play here.

When recommending a gaming site to friends I don't see how Slots of Vegas is on anyone's list, unless it's a blacklist of places to stay away from. There are now a plethora of places that don't require the litany of intrusive documentation they insist upon and many that process BTC withdrawals in under 24 hours. SoV just is not on par with the industry anymore.

The games are fun. I won a lot of money my first time playing. Customer service isn't bad. It's a good casino. I would play again.

Withdrawal took longer than expected.But I got my check. Just be patient. They will pay you.

I like that I actually won. Making a deposit was very easy. Getting it back is another story

I dislike that the casino does everything it can to make a withdraw impossible. I requested a small $100. Withdraw on June 2. It took until June 30th for it to be aporoved. I had to send my documentation three times before they admitted to having them. I requested a bitcoin withdraw, which can be done in seconds. It is July 5. I contacted the casino and asked them for the status. I was told that I had to wait 10-15 business days, but it might be more. Don't waste your money.

Username peralta23 I enjoy playing this online casino more than I like going to the casino here in my own town. I've won a fair amount of money and continue winning. It's either your luck or not. I have my ups and downs but I can say that this casino pays out. You just gotta be lucky and take advantage of their bonuses. Good luck every one.

Sometimes that communication isn't that great but you do get paid and that's what count.
Thanks slots of vegas.

Fun slot games and that's about all I can say.

Withdrawal process and customer service take forever to get your money if it weren't for the AskGamblers I probably wouldn't have gotten my full complete winnings.