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Slots Magic Casino

GOOD 7.8
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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Slots Magic Casino review

  • Live chat open 24/7
  • Mobile friendly deisgn
  • UK Gambling license
  • RNG tested by iTech Labs
  • Need to be registered to use support
  • More deposit methods than withdrawal methods
General info & Latest Promos
Website http://www.slotsmagic.com
Established 2014
Owner Skill On Net Ltd. Casinos
Casino Promotion Slots Magic Casino: 100% up to €100 + 50 Extra Spins

SlotsMagic is an online casino with a distinctive purple-and-gold theme and wide selection of games. It was originally known as Jackpot Party until February 2014. In addition to the WMS slots that were available on Jackpot Party, Slots Magic features numerous slots and other games from SkillOnNet, NextGen Gaming, and Amaya. Players at the casino can also enjoy a live dealer room. SlotsMagic is available in over 20 different languages and holds a license from the jurisdiction of Malta and the UK Gambling Commission.

Restricted Countries

Unlike its predecessor Jackpot Party, SlotsMagic is open to the vast majority of countries in the world. Only residents of the United States, Cyprus, France, Israel, and Turkey are prohibited from registering.

Virtual Games

SlotsMagic is home to some of the most popular online video slots around. Players can follow the yellow brick road in WMS's The Wizard of Oz, make something tasty in SkillOnNet's Le Chocolatier, get turned to stone in NextGen's Medusa, or choose from dozens upon dozens of other video slot titles. Players looking for seriously big wins even have access to over €3 million in progressive jackpots.

The virtual table game selection at SlotsMagic contains all of the most essential casino favorites, as well as a few lesser known variants. Blackjack players can stick to classic games like American Blackjack or go a little crazier in Progressive Blackjack. Those who like roulette have access to standard, Pro, and Pro Special editions with American, European, and French layouts. Other games include Baccarat, Craps, Casino War, Let Them Ride, Caribbean Poker, and Pai Gow Poker.

Video poker players have four main variants to choose from at SlotsMagic: Jacks or Better, Joker Poker, Deuces Wild, and Aces & Faces. All of these games are available in single-hand and multi-hand denominations of up to 25 hands.

Live Games

Slots Magic features an entire live casino dedicated to giving players a more realistic online gaming experience. The live area features games of blackjack, baccarat, and roulette streamed in real-time from a professional casino studio. These games use the same rules typically found in land-based casinos, and the interactive chat features give the live casino a uniquely social atmosphere.

Support

SlotsMagic has dedicated customer service representatives available 24/7 to answer any questions or resolve problems. The fastest way to get in touch is through live chat in most cases. Players can also call the casino using a UK freephone number, or send them an email. Each type of inquiry has its own email address in order to make response times faster.

Security and Fairness

SlotsMagic protects its players with SSL encryption. This technology ensures that sensitive data like bank account details, passwords, and other personal information cannot be read by anyone. SlotsMagic also uses anti-fraud measures in order to prevent your identity being stolen on the site.

SlotsMagic has received a certificate of fairness from iTech Labs, one of the most trusted independent auditing firms around. Players are welcome to click on the "RNG Certified" seal on the bottom of the SlotsMagic website to see the most recent audit report.

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Slots Magic Casino Reviews by Players

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Fiekie247 368 reviews
South Africa
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LIKED

Slotsmagic used to be one of first casinos I registered at in 2015. They are one of the SkillonNet casinos and I remembered they offered 50 no deposit spins on the slot called Flip Flap which was a 10 reel slots. That slot has so many empty spins I won less than 2 euro with 50 spins. Now the wagering was x60 on their no deposit bonuses and I was a newbie. You can imagine not having any strategy or knowing which slots to play, I ended playing the same slot at minimum bet to try and complete wager. About 5 minutes later I lost all my balance.

The interact of the website looks good and at the time, they had slots of GVG Netent, and NextGen that I can remember. The welcome bonus was 100% and extra 50 spins again. I tried some Netent slots and got familiar with more providers, but I think NextGen was my favourite as I used to win a lot with the Superbet feature. I however did not complete wagering at the time.

I contacted live chat after I finished my bonus to ask for the free spins and they were added, it was not automatic. This time I won 33 euro from the 50 spins on Flip Flap and got excited at the time. I think it was my biggest win. My wagering was x30, but I still could not complete wager at the time. Support felt my pain and added 10 extra spins on Ninja master and I busted again.

About 2 years later they had different terms which was x25 the bonus amount only and wager free spins which they did not have at the time. I remember well that I took that free spins for a year offer with a deposit of $50 once off. I think I made 2 cash outs from that free spins every week that was issued.

Support is great but these days you wait a while before they respond. They also removed their wager free spins from their terms and the x30 wager is now back with them, which is really sad. I hope they would lower their wager to x25 or at least keep the wager free spins system in place. I used to like them a lot, but not that much anymore.
SLOTS MAGIC CASINO REPLIED ON OCTOBER 14. 2018
Thanks for your review and feedback and we have passed your comments to the casino manager who welcomes ideas and suggestions. We now have over 1400 slots and games to play and SlotsMagic is a firm favorite of many players all over the world. As you cashed out wins we hope to see you back where you had success before.

The Slotsmagic Team
Puttsy 1 review
United Kingdom
Message
Reviewed on July 4. 2018

LIKED

Fairly vast collection of game, daily picks, promotions.

DISLIKED

The chat isn't active, I have two bonuses of 0.05 p total that prohibits my withdrawal. I feel like bonuses are a trap for when you want to withdraw.
SLOTS MAGIC CASINO REPLIED ON JULY 14. 2018
Thanks for your feedback. Live chat is active, you need to log in to the Casino and then click on Support.
i see from your account that your active bonuses were cancelled by Support on the day you notified them

Slotsmagic Team
headmusic29 1 review
United Kingdom
Message
Reviewed on July 4. 2018

LIKED

Nice site. Good selection of games. No issues with games hanging or disconnecting.

DISLIKED

Horrendous customer support. I have a significant pending withdrawal. I provided the required documents of id (bank card, driving licence, utility bill). I received an automated email to say the utility bill was unacceptable (despite it being a direct download of an online bill!). I have since sent at least 5 emails and 2 messages via online support (because they have been 'unavailable' for over 2 days!) and haven't had a single response other than an automated 'one of our advisors will contact you soon' message.
SLOTS MAGIC CASINO REPLIED ON JULY 4. 2018
Thanks for your review and feedback.

i checked your account this morning and see you already were paid your winnings.

We always try to do withdrawals within 11 business hours but sometimes it takes a bit longer for a first withdrawal..

in your case it would have been a little quicker had you sent us a better quality document that we could read and there was also the issue of the multiple accounts which needed further investigation.

Hopefully you will win again so we can show you how quickly we normally pay

Team SlotsMagic

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