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Slots Magic Casino

Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Slots Magic Casino review

  • Live chat open 24/7
  • Mobile friendly deisgn
  • UK Gambling license
  • RNG tested by iTech Labs
  • Need to be registered to use support
  • More deposit methods than withdrawal methods
General info & Latest Promos
Established 2014
Owner Skill On Net Ltd. Casinos
Casino Promotion Slots Magic Casino: 100% up to €100 + 50 Extra Spins

SlotsMagic is an online casino with a distinctive purple-and-gold theme and wide selection of games. It was originally known as Jackpot Party until February 2014. In addition to the WMS slots that were available on Jackpot Party, Slots Magic features numerous slots and other games from SkillOnNet, NextGen Gaming, and Amaya. Players at the casino can also enjoy a live dealer room. SlotsMagic is available in over 20 different languages and holds a license from the jurisdiction of Malta and the UK Gambling Commission.

Restricted Countries

Unlike its predecessor Jackpot Party, SlotsMagic is open to the vast majority of countries in the world. Only residents of the United States, Cyprus, France, Israel, and Turkey are prohibited from registering.

Virtual Games

SlotsMagic is home to some of the most popular online video slots around. Players can follow the yellow brick road in WMS's The Wizard of Oz, make something tasty in SkillOnNet's Le Chocolatier, get turned to stone in NextGen's Medusa, or choose from dozens upon dozens of other video slot titles. Players looking for seriously big wins even have access to over €3 million in progressive jackpots.

The virtual table game selection at SlotsMagic contains all of the most essential casino favorites, as well as a few lesser known variants. Blackjack players can stick to classic games like American Blackjack or go a little crazier in Progressive Blackjack. Those who like roulette have access to standard, Pro, and Pro Special editions with American, European, and French layouts. Other games include Baccarat, Craps, Casino War, Let Them Ride, Caribbean Poker, and Pai Gow Poker.

Video poker players have four main variants to choose from at SlotsMagic: Jacks or Better, Joker Poker, Deuces Wild, and Aces & Faces. All of these games are available in single-hand and multi-hand denominations of up to 25 hands.

Live Games

Slots Magic features an entire live casino dedicated to giving players a more realistic online gaming experience. The live area features games of blackjack, baccarat, and roulette streamed in real-time from a professional casino studio. These games use the same rules typically found in land-based casinos, and the interactive chat features give the live casino a uniquely social atmosphere.


SlotsMagic has dedicated customer service representatives available 24/7 to answer any questions or resolve problems. The fastest way to get in touch is through live chat in most cases. Players can also call the casino using a UK freephone number, or send them an email. Each type of inquiry has its own email address in order to make response times faster.

Security and Fairness

SlotsMagic protects its players with SSL encryption. This technology ensures that sensitive data like bank account details, passwords, and other personal information cannot be read by anyone. SlotsMagic also uses anti-fraud measures in order to prevent your identity being stolen on the site.

SlotsMagic has received a certificate of fairness from iTech Labs, one of the most trusted independent auditing firms around. Players are welcome to click on the "RNG Certified" seal on the bottom of the SlotsMagic website to see the most recent audit report.


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Slots Magic Casino Reviews by Players


Write a review
Puttsy 1 review
United Kingdom
Reviewed on July 4. 2018


Fairly vast collection of game, daily picks, promotions.


The chat isn't active, I have two bonuses of 0.05 p total that prohibits my withdrawal. I feel like bonuses are a trap for when you want to withdraw.
Thanks for your feedback. Live chat is active, you need to log in to the Casino and then click on Support.
i see from your account that your active bonuses were cancelled by Support on the day you notified them

Slotsmagic Team
headmusic29 1 review
United Kingdom
Reviewed on July 4. 2018


Nice site. Good selection of games. No issues with games hanging or disconnecting.


Horrendous customer support. I have a significant pending withdrawal. I provided the required documents of id (bank card, driving licence, utility bill). I received an automated email to say the utility bill was unacceptable (despite it being a direct download of an online bill!). I have since sent at least 5 emails and 2 messages via online support (because they have been 'unavailable' for over 2 days!) and haven't had a single response other than an automated 'one of our advisors will contact you soon' message.
Thanks for your review and feedback.

i checked your account this morning and see you already were paid your winnings.

We always try to do withdrawals within 11 business hours but sometimes it takes a bit longer for a first withdrawal..

in your case it would have been a little quicker had you sent us a better quality document that we could read and there was also the issue of the multiple accounts which needed further investigation.

Hopefully you will win again so we can show you how quickly we normally pay

Team SlotsMagic
Afi4wins 1592 reviews
Reviewed on June 24. 2018


(Latest Update)

Slots Magic Casino was one casino that got forgotten since some years ago, simply because I couldn't do login anymore, but when a promotional email got into my mailbox, I became curious and my cat instincts got to work, hehehe. Yes, I still couldn't do login when I tried, but by using the link in that promotional email, I managed to get in. Then I enquired the whys and the hows from their support team, and found out that I need to use a different URL to get in, so no more logging in problems for me, hehehe.

I then made a deposit of $20, and could still claim the welcome bonus offer, much to my surprise, so I took it. However, that deposit incurred a $0.70 fee, higher than at most other casinos, but I just had to accept it. Nonetheless, it was still a good day for me - my favourite Finn game played very well, I completed the bonus wagering after several hours of play, and finally withdrew $87. I then uploaded my documents, got them approved 1 day later, and the payment came in on that day too.

All in all, a very satisfying play on a casino that I had totally given up hope on, so my many thanks to that one particular lady who had questioned my account closure request, gave me a new URL link, and got my account going again! One more Skill On Net casino that got revived! Hehehe.
thanks for the update, pleased to see you enjoyed the Slotsmagic experience
hope to see you back soon

The Slotsmagic team

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Slots Magic Casino complaints

  • 8 of 9 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 2,289 USD avg amount

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