- Live chat open 24/7
- Mobile friendly deisgn
- UK Gambling license
- RNG tested by iTech Labs
- Need to be registered to use support
- More deposit methods than withdrawal methods
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Slots Magic Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
SlotsMagic is an online casino with a distinctive purple-and-gold theme and wide selection of games. It was originally known as Jackpot Party until February 2014. In addition to the WMS slots that were available on Jackpot Party, Slots Magic features numerous slots and other games from SkillOnNet, NextGen Gaming, and Amaya.
Players at the casino can also enjoy a live dealer room. SlotsMagic is one of the UK casinos available in over 20 different languages and holds a license from the jurisdiction of Malta, Alcohol and Gaming Commission of Ontario and the UK Gambling Commission.
Restricted Countries
Having the UKGC licence makes SlotsMagic automatically puts it on the UK online casinos list. However, there are countries that are restricted from joining here, such as the United States, Cyprus, France, Israel, and Turkey.
Security and Fairness
SlotsMagic protects its players with SSL encryption. This technology ensures that sensitive data like bank account details, passwords, and other personal information cannot be read by anyone. SlotsMagic also uses anti-fraud measures in order to prevent your identity being stolen on the site.
SlotsMagic has received a certificate of fairness from iTech Labs, one of the most trusted independent auditing firms around. Players are welcome to click on the "RNG Certified" seal on the bottom of the SlotsMagic website to see the most recent audit report.
- E-Wallets 0-24 hours
- Bank Transfers 2-7 days
- Card Payments 2-7 days
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
SlotsMagic is home to some of the most popular online video slots around. Players can follow the yellow brick road in WMS's The Wizard of Oz, make something tasty in SkillOnNet's Le Chocolatier, get turned to stone in NextGen's Medusa, or choose from dozens upon dozens of other video slot titles. Players looking for seriously big wins even have access to over €3 million in progressive jackpots.
The virtual table game selection at SlotsMagic contains all of the most essential casino favorites, as well as a few lesser known variants. Blackjack players can stick to classic games like American Blackjack or go a little crazier in Progressive Blackjack. Those who like roulette have access to standard, Pro, and Pro Special editions with American, European, and French layouts. Other games include Baccarat, Craps, Casino War, Let Them Ride, Caribbean Poker, and Pai Gow Poker.
Video poker players have four main variants to choose from at SlotsMagic: Jacks or Better, Joker Poker, Deuces Wild, and Aces & Faces. All of these games are available in single-hand and multi-hand denominations of up to 25 hands.
Live Games
Slots Magic features an entire live casino dedicated to giving players a more realistic online gaming experience. The live area features games of blackjack, baccarat, and roulette streamed in real-time from a professional casino studio. These games use the same rules typically found in land-based casinos, and the interactive chat features give the live casino a uniquely social atmosphere.
Support
SlotsMagic has dedicated customer service representatives available 24/7 to answer any questions or resolve problems. The fastest way to get in touch is through live chat in most cases. Players can also call the casino using a UK freephone number, or send them an email. Each type of inquiry has its own email address in order to make response times faster.
Complaints
Read the complaints other players have left for Slots Magic Casino. Learn more about complaints.
Complaint Statistics
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Share your thoughts with other playersTop reviews from our players
Really helpful support, good slot selection and very fair. I have made multiple withdrawals with no complaint. I had one slow withdrawal in the beginning but that was due my own typing mistake in my bank details. The SM support team tracked it down and sorted it. They phoned and emailed me often to make sure everything was ok. Its a professional setup and I would recommend it to other players. I am a real player and have played all casino games on line for a couple of years and this is one of the better sites for help and support.
Nothing really. Maybe could add some UTH and casino hold'em to the live games.
Thanks for taking the time to write a review and thanks also for your nice comments good to see you are doing well ! SlotsMagic Team
Can anyone expect to get some magic from this Slots Magic Casino? Well, the only magic that I saw was some free spins upon registration for new players at the casino, and the welcoming package wasn't even attractive enough with its usual 100% deposit bonus offer. So I have avoided signing up at this casino for many months, until one fine day, about 2 years ago, I received a better promotional offer in my mailbox, with 20 no-deposit free spins on the game Ninja Master, plus the usual 100% deposit bonus. Heck! 20 free spins weren't even a lot, but somehow, I decided to take it up nonetheless. Gees, I must have been in a desperate position to play when I took that offer up! Hahaha.
Well, my registration at the casino and validation of my email went smoothly. I even completed my profile details first before searching for that 20 free spins, which I got without any problems at all. I opened the game Ninja Master and the free spins were waiting for me. In fact, that was the first time that I had played that Ninja game, and the game played quite well too, giving me a Free Spins game within that 20 free spins. The payout was, however, not so good. I then carried on playing the game with the little free spins winnings and lost it all soon after. Strangely or not, the play using the free spins was much better then playing with real money. I couldn't get anything nice at all, not even a 5x bet win!
As for my deposit and bonus money, I played them on another game, one of those SkillOnNet games, but I have totally forgotten on what game it was. That showed how badly things went at Slots Magic Casino for me, that most of the events have already been erased off my memory! What I do remember, however, was that I never made any more deposits at the casino. The games were not my favourites, none of the game providers were my favourites either, so there was practically nothing at Slots Magic to make me go back and play more. I left the casino in dormancy for more than 1 year, until it finally became totally blocked off by my local ISP. Today, I still cannot get any access to the casino, but I still haven't close my account either, which I should have done by now. Ah well, maybe I'll do it one day soon, hehehe.
Thanks for you comments, we have over 600 slots to play now so hopefully you will come back and visit one day
Well played yesterday and deposit £100, played for couple hours 1-4£ per spin mostly on slots and won £1500. Now send all paperwork and waiting what going to happen. I used online chat and all questions was answered straight away. Good selection of slots, nice staff. Like it for now.👍
Fee for deposit, noting else for now.
Thanks for your review of SlotsMagic and your nice comments. the small deposit fee helps us give no wagering on the free spins, low wagering on the bonuses and quick payments on withdrawals
Good bonuses first deposit bonus up to 200%, easy deposits, a lot of different providers and games.
Withdrawals are not working properly (unnecessary delays on verifying account etc.) Made a withdrawal 4.5.2017 and still to 10.5.2017 my account has not been verified. When submitting documents casino said they will be reviewed with 24 hours which is obviously a joke, because it's been now six days and they are still "verifying" my account. I feel that the withdrawal is not coming to my account but we will see. Also customer service does not reply to emails, I have sent 2 emails regarding this matter, but I have not get any answers. Just wanted to give a heads up for other players that withdrawals might be tricky here..
Thanks for your comments and apologies for the delay in verifying your documents you are now verified and payment has been made, and , because of the delay you experienced, we didn't charge you the fee for the Credit card withdrawal. Customer Support will also add some Free spins to your account as a thank you for being so patient Team SlotsMagic
Easy to use, but don't count on getting your winnings
They are not transparent with offers. If for instance you get offered free spins with no wagering, and then you take up that offer and withdraw your winnings, you will get a rude email from them telling you that you are breaching their fair play policy because you didn't risk your own cash and that if you do it again they will confiscate anything you win. I thought that was the point of free spins and, having already deposited and played many slots with them previously, that my free spins were a reward. Obviously not, it's a trap. I'm just glad I didn't win any kind of jackpot with these jokers!
Could you please give me your username so i can check which offer you are referring to and what happened to your winnings
Games are good, none restricted, can play on tablet. Easy deposits....they like that.
Layout is terrible, return to player is a disgrace, stay away from here as there are much better casinos out there.........try at your own risk is my advice.
Good bonuses..... That's all. All of u make better choice and do not choose this place.
Good advice to all players: Do not deposit here a dime until they have verified your documents.
I have send my document's 11.04.2017. And 24.4.2017 they emailed that they have forwarded my documents to be checked. And after that complete silence. I have asked them either to verify my account or close my account. Since I won't give them a dime if my account is not verified. But also after this I can only imagine how long my withdrawal would take since it's almost 3 week's and they have not verified my documents. No trust in here, please be aware!
Thanks for your post Please give me your username so i can check what's happened . We usually do verification very quickly if we have the right documents so i would like to find out whats gone wrong in your case Thank you
Nice selection of games, software's good. I've actually won here, and am currently waiting for a payout.
I expect to go through KYC procedures with a payout, but in a similar experience to other reviewers here, it's taking forever to complete. I have to keep chatting in to find out what's going on, and to find out if they want something else. I'm actually starting to get a little concerned. Also, watch their terms and conditions for their bonuses and free spins. Might be better to not take any bonuses if you're going to play here.
Thanks for your comments on Slotsmagic regarding your KYC and withdrawal, if you send me your username i can check for you
Nothing really, I suppose it's got a nice looking purple color...
Support has proven to be poor - 4 days after sending in verification docs and no word. Chaser email - no word. The site is too busy...quite clunky and design a bit 1990's.
thanks for taking the time to comment sometimes the validation of documents can take a bit longer, depends on a lot of factors but luckily it only happens once.
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Used to be a good a fair site with WMS slots that we all love. Has phone support which I like
The site is a bit out dated and compared to other sites it's nowhere near as good. I'm also very disappointed to know that they made the bonus terms 20x on any slot to now 30x on GVG slots (the unpopular slots) and the other providers contribute 50% so it's really a 60x wager. It's good of sites to offer bonuses but for me I don't see the point in claiming a bonus with such high wager when I can easily join 100s of other sites and play the exact same slots with a much lower wager.