Slots Magic Casino

After reading tons of bad reviews I was sceptical about this site, upto now my overall experience has been great. Great variety of slots available and terrific bonuses. I have had a win but like all sites my documents need to be varied. Definitely a site I will use alot more
Username brajem_ja31!

The time it takes to verify documents but this is procedure and to stick to regulations all processes and procedures need to be adhered too. I don’t usually leave reviews but it seems here this site has only had negative feedback.

I sincerely hope this casino loses its license because they are outright scammers. Withdrawing money is impossible, and reaching their support team is equally futile. They demand documents that are impossible to provide. For instance, I was asked to provide a bank statement showing the debit card number used for a deposit made three months ago, even though that card is now invalid. Despite having a photo of the card, they refused to accept it. This was a terrible experience with atrocious service. They simply take your money and make sure you can’t get it back. Avoid at all costs!

This is by far the worst casino ever. Don’t be fooled people they’ll drag you for a long time and not answer you if you wanna withdraw until you loose all your money.
I deposited $2000 and got it up to $12000 I was a member since 2023 and my account was approved. But when I won they decided to make another restriction and not let me withdraw, I provided all documents I could but they kept not approving it. Stay away unless you wanna get scammed.

The site looks good have a great range of games and good offers on with fair wagering.
I was verified very quick with no problems and my first couple of withdrawals were done in the time expected.

Now I'm verified I've had a withdrawal of £280 pending for 11 days now. Chat is none existing and never get back to you. Also the email support did at first respond saying sorry but now they are ignoring me. My money is still pending saying its there processor but its still pending so obviously not been sent.

Very Very bad customer service. These guys don't respond at all. I deposited $300 and they gave me $300 bonus which I never asked for. Now I want them to remove it but they won't as they don't answer back even after 100s of messages. I haven't played and will never play.

Now I don't want you to remove the bonus but I want my $300 back. Or else I will complain to licensing authority

The logo looks cool and there some good games to choose from. Quite a few nice email bonuses but that's redundant now as it isn't possible to withdraw winnings. Not sure what else I can say that is good based upon my awful experience.

Quite incredible that this is allowed to happen. Registration was easy, depositing was sooo easy.
But bonus removal, verifying and withdrawing can not be done without an operator, and they don't exist, so the the wins are not real.

To clarify I emailed to [email protected] but no response. (I checked my spam folder. Nothing)
Live chat says usually responds in a few hours. I managed to keep the session alive for around1 hour before it logs me out and have to start the chat again. Not that it makes a difference, it's not like there is a queue.

How can this be allowed to happen? Who is governing this?

I gave Slots Magic Casino a 7 because I love the positives that I saw with this site. I really love that the site has a 24/7 live chat which has worked out for a lot of people because they can interact with other players on the site. Mobile platforms are also a huge part of the Slots Magic Casino experience. This is a licensed platform which is important considering that people can consistently play on this site. I also love playing games on this site because there are a plethora of providers that we can check out. The support service is also friendly which is awesome to know.

There are some negatives for this platform which is why it’s a 7 rather than 8 or 9. Hopefully, they can fix their withdrawal methods which have grown into an issue recently. This kind of slow payment from the platform will grow into a huge problem if more people look into it because people will grow to distrust Slots Magic if this keeps happening. The developers behind the scenes have a good track record so far but aspects like bugs and poor game optimization riddles this platform. Hopefully, more devs will fix this moving forward so more people can play.

Good selection of games from various providers, also a lot of progressive jackpot games and daily/hourly. Good online support with very helpful agents.

I am currently playing at slotsmagic casino, got fully verified and everything is fine, besides vey slow and unreliable withdrawals. They state, that the withdrawal limit is 10 000 eur. All in all very slow paying casino, but with good game selections.

Currently, jackpot at netent Divine Fortune game sits at 205 000 euro. I am considering trying to go for it. The question is: if i win progressive jackpot for 200 000 euro, will it be payed according to limits, 10 000 a month in 2 years, or limits are not applied to progressive jackpots wins and i will receive it at full at appropriate time?

Great site especially if you like to gamble and get the Vip treatment through loyalty. Great bonuses and a fair site that pays well and the team are always there to answer your questions, (Richarv)

A massive win and they are dragging out the payment process. On a few other sites Vip and a quick email to my manager and instant payment, regardless how big it is. Will update with the process

I just signed onto this site, yesterday, had a really good day of play, left with almost 1000 sitting on my account. The next day was not so good, many games losing their connection that I had played the day before. Talked to support they had nothing to offer in terms of solutions. Received an answer that it may be the game provider, so I went onto a different casino to test their theory, nothing wrong on the game providers site, played just fine elsewhere.

The site isn't functioning well at all, at least not for me. I have sent over 5 screen shots of the games I couldn't use in the last five minutes, all stating no connection, or you start to spin a reel and it never stops, or it never opens the game at all... So for the fun of yesterday, today not fun at all... I would not encourage anyone to play here, errors make it pretty much impossible...