I am hoping that I can get some assistance. I've been trying to contact slots magic 48 hours now I have a considerable durable withdrawal amount that is still listed as pending when on their site it states that it only takes a couple of hours. My account is Fully verified I made a smaller withdrawal the day before which was processed within 3 hours I now have a considerable amount in my account that I would like to withdraw what I am unable to as it is but I am unable to as it is still pending. I have tried emailing them and I have had no response from my emails and I have tried talking to them through their chat bot which says it responds in a couple of minutes and I've been waiting 2 hours tonight to get a response so I am looking for some assistance if possible.
Complaint Info
Now resolved after third party contact
Thank you
AskGamblers
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
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