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Ruby Slots Casino

2.93
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Ruby Slots Casino Review

  • Full selection of RTG games
  • Instant-play option available
  • 24/7 support through live chat, toll-free US phone, and email
  • Secured with 256-bit SSL encryption
  • Proven fair by TST
  • Instant-play version is lower quality
  • Phone service not available for players outside North America
General info & Latest Promos
Website http://rubyslots.com
Established 2012
Owner
Casino Promotion Ruby Slots Casino: 300% Match Deposit Bonus or 30 Bonus Spins

Ruby Slots is an RTG casino, Real Time Gaming software - one of the oldest and most diverse software platforms around, with a dazzling red theme and a large variety of games. The casino holds an offshore business license from the jurisdiction of Costa Rica. 

Virtual Games

As their name suggests, Ruby Slots has a large selection of slot games for their players. Their game catalog features every slot in the RTG library. This includes popular five-reel games like Count Spectacular, Cleopatra's Gold, Rain Dance, Triton's Treasure, and Achilles, as well as progressive titles such as Jackpot Piñatas and Aztec's Millions. Players can also try several three-reel slots, such as 7's and Stripes and Diamond Mine.

Ruby Slots features a very large assortment of table games. Blackjack players have a number of different variants to choose from, including standard blackjack, Super Fun 21, and Pontoon. Roulette players can enjoy four different variants including Multiplayer Roulette. Other games include three Caribbean pokers, red dog, Vegas Three Card Rummy, and war.

Video poker players have plenty to choose from at Ruby Slots. In fact, the casino features one of the largest varieties of video poker in the industry. This includes both single-hand and multi-hand games. Some of the more popular variants include Jacks or Better, Deuces Wild, Joker Poker, Double Double Bonus Poker, Pick 'em Poker, and Jackpot Poker.

Support

Ruby Slots features a dedicated support service that runs 24/7. Players can get the fastest assistance through the casino's live chat function, which is available both in the casino and on the Ruby Slots website. Assistance is also available through a US toll-free phone number and an email address.

Security and Fairness

Ruby Slots does a good job at protecting player details. They use 256-bit SSL encryption, which prevents unauthorized users from stealing data as it travels through the Ruby Slots network. This is the same technology used by banking websites and other major online companies, and is fully described in the casino's FAQ page.

The RTG platform used by Ruby Slots has been proven fair countless times over the years. To show their players that they run a fair game, Ruby Slots has posted a seal of fairness from TST on their website. Although this seal doesn't link to the full report, there is enough evidence available to confirm that the games are genuinely random.

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Casino details
More Casino Details More details
  • Allowed Countries

    • Andorra
    • Anguilla
    • Antarctica
    • Argentina
    • Aruba
    • Australia
    • Austria
    • Bahamas
    • Barbados
    • Belgium
    • Bermuda
    • Bouvet Island
    • British Antarctic Territory
    • British Virgin Islands
    • Cayman Islands
    • Chile
    • Christmas Island
    • Cook Islands
    • Finland
    • France
    • Germany
    • Greece
    • Iceland
    • Ireland
    • Japan
    • Luxembourg
    • Macedonia
    • Marshall Islands
    • Martinique
    • Mayotte
    • Mexico
    • Monaco
    • Montserrat
    • Netherlands
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Norway
    • Portugal
    • San Marino
    • Serbia
    • South Africa
    • South Korea
    • Switzerland
    • Tokelau
    • U.S. Minor Outlying Islands
    • United States [5]
      • American Samoa
      • Guam
      • Northern Mariana Islands
      • Puerto Rico
      • U.S. Virgin Islands
    • Uruguay
    • Venezuela
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Established

  • Live Chat

  • Contact

    Support Mail Email: [email protected]

    US Toll Free Support Phone Telephone: 1-877-767-6929

Ruby Slots Casino Reviews by Players

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Reviewed on December 5, 2019

LIKED

I love the games at this casino. They have a great variety and they pay pretty well. They have pretty good promos too. The Games are easy to follow and understand.

DISLIKED

The whole payout process was a lot more difficult than it should be. Had to send my paperwork multiple times, customer service doesn't answer emails, chat rep's are completely useless and always say they will escalate and don't. In the end I did get paid all my money, but getting the process going was extremely frustrating.
Reviewed on November 25, 2019

LIKED

Games and promo's are good, however do not file a complaint against them to get paid. They cut you off of all their casinos, even the ones you have never played at!

DISLIKED

Unethical and sketchy! This casino and it's sister casinos are nothing but crooked, sketchy and unethical frauds. They will lie and give you the run around until you are FORCED to come to AG and complain. Then when you complain, then cut you off completely. They take promo's, comp point etc. all because their panties are in a bunch over a complaint! Perhaps if they ran an ethical business, they wouldn't have so many complains and would NOT be blacklisted!! I will not dump another cent into this disgusting group of casinos! Pay me my money, so I can get you the hell out of my life!
Zk18258 1 review
Message
Reviewed on September 25, 2019

LIKED

The games are good. The payout will take over a month (under 500 american dollars) one was actually only 89 dollars. I got it two months later. Customer service is absolute garbage as they use an online interpreter. I would say sooo how long until i get my confirmation code? Response "ah yes, Zachary. The response time in which you ask will be gone in 5 days or less than 5 days. Anything else I can help you with?" They literally try to end your conversation at every chance. Got my payout from my real money, over 2 months after.

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