Mermaid's Palace Casino is an online casino with a magical underwater theme. It features the full line of games from Saucify (BetOnSoft) and is available via Windows download, Mac download, or instant-play. Many of its games are even compatible with smartphones and tablets. Mermaid's Palace Casino is licensed by the jurisdiction of Curacao.
Restricted Countries
Mermaid's Palace Casino cannot accept players who live in Israel, Poland, or South Africa. Residents of all other countries are welcome as long as online gambling is not prohibited by their country's laws.
Games
Mermaid's Palace Casino is home to a host of BetOnSoft games, from innovative five-reel video slots to table games and video pokers. Some of its hottest video slot titles include Bucksy Malone slot, Age of Spartans slot, Cash Puppy slot, Mermaid Serenade slot, and Legends of Greece slot. A few classic slots are also available.
The selection of table games at Mermaid's Palace Casino is impressive. Players can choose from several blackjack variants including Vegas Strip, Atlantic City, and European. The site also features numerous American and European Roulette games, as well as Baccarat, Craps, Three Card Poker, and more.
Mermaid's Palace Casino has one of the best video poker assortments around. Players can choose from single-hand and multi-hand denominations of games like Jacks or Better, Deuces Wild, Bonus Poker Deluxe, Deuces & Joker, Aces & Faces, Triple Double Bonus, and even progressive Rocket Jacks.
Mobile Gaming
Mermaid's Palace Casino gives players the opportunity to play some of their favorite games on the go. Players can simply visit the site on their mobile devices to be redirected to the mobile website. Players can then log in with their Mermaid's Palace Casino account details or register if they have not signed up before.
Support
We are very satisfied with the level of customer service Mermaid's Palace Casino provides. Players can count on having someone available 24/7 to answer questions or resolve issues. The fastest method of contact is usually live chat, which can be found in the casino website or in the lobby. Alternatively, players can call the casino using its toll-free North American number, or send the casino an email to get a reply by the next day.
Security and Fairness
Mermaid's Palace Casino takes player safety seriously, which is why they have implemented SSL encryption. This technology keeps cyberthieves from being able to steal sensitive data like passwords and credit card numbers. The site also uses anti-fraud measures and a privacy policy to protect player identities.
The BetOnSoft platform used by Mermaid's Palace Casino is continually audited for fairness by iTech Labs. Players are invited to review the most recent audit report by clicking on the "iTech Labs" seal located at the bottom of the Mermaid's Palace Casino website.
The reason why I join Mermaid's Palace casino is because of their no deposit bonus offers. When I was looking for no deposit bonus and free spins I notice that this casino offer a lot of free spins so I wanted to try out. Games at this casino are powered by BetOnSoft software.
I download their software and in the cashier I used code for free spins. Free spins are usually paid on all lines at 0.01 coins, but at this casino is active only 1 payline. I tried a few bonus code for free spins, but from all of them I didn't get more than 2$. I think I tried at least 5 bonus code for free spins and after I couldn't managed to beat the wager of bonus I close casino software.
Next day I receive on email bonus code for more free spins, so I used the code. I received 45 free spins on 5 active paylines at 0,01 coins. From these I received 3$, counted as bonus. I started to play Rise of Spartans game. That day I had luck so I managed to get my balance up to 15$. I changed game and started to play Big Game. I like that game from BetOnSoft software. I received some free spins in this game, so my balance increased up to 40. I played a lot of time on it and I finished at 60$. I tried to withdraw, but I saw that the minimum withdraw is set to 100€. So I had to play more. I changed game one more time and I tried Tails of New York.
Well... that day was awesome. I was really lucky. In the last game I received plenty on bonus games, at least 4 times. My balance was around 100€, so I wanted to withdraw. In order to do that, I had to deposit first. So I deposit 20€ from Skrill and later I requested withdrawal.
I need to send them all requested documents. I send them all requested, well I didn't have bill on my name for electric, so I send them bank statement. I opened complain here, because it took them over 3 month to verified my account and paid me. After all that luck I had, I was disappointed because they need so much time for payment. So after this verification and payment process at this casino, I’m sure I will not deposit here.