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Mermaid's Palace still not paying

RESOLVED
Complaint Info
Disputed casino Mermaid's Palace
Reason Delayed payment
Amount $ 1000
Posted on July 24, 2015

I put a withdrawal request in on 3/15/2015. I sent all required documents and a telephone verification. I am only ever told that my documents have been sent to another department for processing.

AskGamblers
Posted on July 20, 2015

This case has been reopened upon casino’s request and we would like to give it one more chance for a successful resolution.

Posted on July 20, 2015

Dear natique,

According to our Finance Team, As we have not received your documents ( VISA card )to date, we have returned your withdrawal request to your casino account.

AskGamblers
Posted on July 24, 2015

Any news?

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