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Grosvenor Casino

VERYGOOD 8.42
Players from Virginia not accepted
Average Complaint Response Time: 3 days
Players from Virginia not accepted
Average Complaint Response Time: 3 days

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Grosvenor Casino review

  • Good selection of online slots
  • Licensed by Alderney and UKGC
  • Live casino games available
  • 24/7 customer support
  • Strong security and fairness standards
  • Manual Flushing
  • No third-party seal
General info & Latest Promos
Website http://www.grosvenorcasinos.com
Established 2007
Owner Rank Group Casinos
Casino Promotion Grosvenor Casino: £20 Welcome Bonus

Grosvenor Casino is the self-heralded "Most Popular Casino Brand in the UK". The online casino features an impressive repertoire of virtual casino games, as well as its very own live casino. It is powered by a number of leading software providers including NetEnt, Microgaming, IGT, Novomatic, Realistic games, and many more. Grosvenor Casino, as well as all other casinos in the Rank Group, has a licence from Alderney and the UK Gambling Commission, two of the strictest licensing jurisdictions for online casinos.

Virtual Games

While the live games are great, Grosvenor Casino's largest selection of games is in its main casino. Players can still have a realistic experience with their virtual games, as they may be familiar with several of the video slot titles already. Games like Starburst and Cleopatra, some of the most popular in land-based casinos, are available for play straight from your home computer at Grosve­nor­ ­Casino. With dozens of NetEnt and IGT slots to choose from, Grosve­nor­ ­Casino is a slot junkie's paradise.

Table games players can also choose from a selection of virtual table games if they're in the mood for faster action than they can get at the live casino. Popular favourites like blackjack, baccarat, roulette and Double Roulette are available in several variations. Additionally, players can enjoy craps, three card poker, and unique games like the money wheel and Shut the Box.

Live Games

Since Grosvenor Casino is an actual brick-and-mortar property brand, it's no wonder that they have a well-made live casino. Their Live Casino software is provided by Evolution Gaming and, as their largest partner, Grosve­nor­ ­off­er more exclusive and dedicated tables than any other network partner.   A selection of beautiful and friendly native English-speaking dealers will greet you from their new state-of-the-art studio in Malta. Players can enjoy a true-to-life gaming experience right from their own computer. baccaratNot only will you find various blackjack, roulette and baccarat options but also games like 3 Card Poker and Ultimate Texas Hold’em. Grosvenor Casino's live games are what set it apart from the hundreds of other online casinos out there.

Support

Any company ought to know that customer satisfaction is key to running a successful business. Since Grosve­nor­ ­Casino has over a 55 properties in the UK, it's no wonder that their customer service team is one of the fastest and most efficient in the industry. Live chat representatives are available to answer any inquiries you may have. Additionally, you can give them a call at their toll-free UK number, send them an e-mail, or even write to them. With so many ways to contact Grosve­nor­ ­Casino, everyone can rest assured that their problems will be solved.

Security and Fairness

Online gamblers need to be aware of the risks that come with disclosing their personal and financial information. To put to rest any worry players might have, Grosve­nor­ ­Casino has strict security measures to prevent hackers from stealing data. To do this, Grosve­nor­ ­Casino has embedded SSL encryption into their network, obscuring all data until it reaches the server. Once at the server, your details are protected with high-quality firewall technology.

In addition to offering a secure place to play, Grosve­nor­ ­Casino guarantees that the games you play will be fair. Since they go through the Alderney Gaming Commission to obtain their licence, Grosve­nor­ ­Casino has to prove that the games offered are fair on a regular basis. While there are no third-party seals from auditing companies, the stringent requirements from the jurisdiction of Alderney, as well as the reputation of IGT software, are sufficient evidence of fair play.

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Grosvenor Casino Reviews by Players

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Eddavis 1 review
United Kingdom
Message

DISLIKED

The worst customer experience ever!!

Whilst I totally endorse a self exclusion when needed especially for budgeting for a holiday etc but when coming out of the exclusion for 6 months the experience is terrible. The account goes to dormancy because you have not used it for 6 months duh.... then you can’t log in unless you change your password (10 times in 1 week) get kicked out of games half way through, told to open another account due to dormancy but then new account conflicts with the dormant account. Can’t remove suppression’s properly in the background, my account used to be so stable before my exclusion. All they do is blame u to clear cookies etc. I have deleted the apps and used three devices and still it is my fault. They need to take ownership,
Waynem21 4 reviews
United Kingdom
Message

LIKED

A lot of selection and the withdrawals are quite quick.

DISLIKED

The disgraceful connection issues. Whether it's on the computer, phone or app. Constantly disconnecting or going slow. More than half the slots are unplayable because of this. No point having a roulette strategy because it'll disconnect in the middle and ruin it.
Skillianz 3 reviews
United Kingdom
Message

LIKED

+Easy to deposit/withdraw (Withdrawal process about 2-5 days)
+Proffessional website layout
+Good range of promotional offers on Casino and on their Sportsbook
+Friendly Customer Support

DISLIKED

-Good amount of slots but a few of my favorite slots aren't on there.

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