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Grand Mondial Casino

7.34
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

Grand Mondial Casino Review

  • Various withdrawal methods
  • Mobile-friendly
  • Live chat open 24/7
  • SSL-encrypted
  • Large number of restricted countries
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General info & Latest Promos
Website http://www.grandmondial.eu
Established 2005
Owner Technology Services Trading Ltd
Casino Promotion Grand Mondial Casino: 150 Chances to become an instant Millionaire for $/€10

Games

An enormous game variety is available at the online casino, including 57 Card Games and Table Games, 92 Video Slots, 115 Reel Slots, 51 Power Poker and Video Poker games and others. Currently offering 317 Casino Games, Grand Mondial presents adds new games to the list every month. The latest additions are Sneak a Peek Doctor Doctor, Sneak a Peek Hunky Heroes, and The grand Circus slot. 15 Progressive Jackpots can be found, including Mega Moolah, the largest, multi-million progressive jackpots to be found.

Software

New casino gamers at this Microgaming casinos may download the software directly or choose to play the instant Flash version. Download of the software is quick, allowing players to immediately take part in the most popular casino games while the remainder continue to download in the background. This process does not interrupt gameplay as the casino software runs lightning fast.

Customer Support

Grand Mondial Casino supplies excellent customer support via 24/7 Live Support, 7 separate email departments, 10 toll-free telephone numbers for individual countries, plus 3 toll-free fax lines. Service is always prompt and reliable.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Afghanistan
    • Albania
    • Angola
    • Armenia
    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Azerbaijan
    • Bangladesh
    • Belarus
    • Belgium
    • Benin
    • Bhutan
    • Bolivia
    • Bosnia and Herzegovina
    • Burkina Faso
    • Burundi
    • Cape Verde
    • Central African Republic
    • Chad
    • Christmas Island
    • Comoros
    • Congo
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Cyprus
    • Côte d’Ivoire
    • Democratic Republic of Congo
    • Denmark
    • Dominica
    • Dominican Republic
    • East Timor
    • Equatorial Guinea
    • Eritrea
    • Ethiopia
    • France
    • Germany
    • Guinea
    • Guinea-Bissau
    • Hong Kong
    • Hungary
    • Iran
    • Iraq
    • Ireland
    • Italy
    • Kiribati
    • Kyrgyzstan
    • Liberia
    • Libya
    • Lithuania
    • Malawi
    • Maldives
    • Malta
    • Mauritania
    • Mayotte
    • Metropolitan France
    • Micronesia
    • Myanmar [Burma]
    • Nauru
    • Netherlands
    • Netherlands Antilles
    • Niger
    • Nigeria
    • Niue
    • Norfolk Island
    • North Korea
    • Pakistan
    • Palau
    • Papua New Guinea
    • Peru
    • Philippines
    • Pitcairn Islands
    • Portugal
    • Romania
    • Rwanda
    • Serbia
    • Sierra Leone
    • Singapore
    • Somalia
    • South Africa
    • South Sudan
    • Spain
    • Sudan
    • Sweden
    • Syria
    • Taiwan
    • Tajikistan
    • Uganda
    • United Kingdom
    • United States [56]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Puerto Rico
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Western Sahara
    • Zimbabwe
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Email: [email protected]

    Technical Support Email: [email protected]

    Affiliates Email: [email protected]

    United States Telephone: 1-888-214-1951

    Canada Telephone: 1-888-214-1951

    International Telephone: +1-888-214-1951

    United Kingdom Telephone: 0800-051-6701

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Grand Mondial Casino Reviews by Players

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Good_Faith_CDN 3 reviews
Canada
Reviewed on January 17, 2020

LIKED

The games run well the graphics are beautiful, and the bonuses are decent. This is my first time making a withdrawal from them. However, when it comes to cashing out, their sister casino Zodiac way more REPUTABLE. There's no point in playing, if they don't deposit your withdrawal.

DISLIKED

On Friday January 3rd 2020 I withdrew $8,000 from Grand Mondial Casino. On on Tuesday January 6th, I received an email from Grand Mondial stating my "withdrawal has been processed ,"
With a deposit time of "3 - 5 days."

After hearing nothing from them, I CONTACTED Grand Mondial Casino, to find why my withdrawal had not been deposited.
I was then notified my withdrawal could not be processed via E-Check, so they reissued it through a direct bank transfer.

The customer service rep ( C.R ) notified me, "the maximum they can process via E-Check is $5,000, which it was reissued through direct bank transfer." " the latest I should receive it would be by January 20th 2020."

I've contacted my bank they have notified me, "No E-Checks or direct bank transfer attempts have been made," towards my account.

I then asked the customer service rep if that's the case, why didn't they just reissued to separate E- Checks $4,000 instead.

C.R stated that they wanted me " to receive the money in full, that's why it was issued through direct bank transfer."

As of this date January 17th 2020 approximately 1345 hours.

I promise you, I will be back up here to update if I do or don't receive it.
GRAND MONDIAL CASINO REPLIED ON JANUARY 20, 2020
Hi there

Please forward me your account number so I can see what the problem is.
Email: Renee@RewardsAffiliates.com

No point waiting - let's just see what the problem is and get it sorted ASAP.
Thanks

dillfly2000 10 reviews
Canada
Message
Reviewed on September 16, 2019

LIKED

Just like all the sister sites from Rewards Casino and being a player from Canada, this is one of my go to casinos. Everything works without any issues. Sign-up is easy, the games are mainly Microgaming so you know what you're getting. I've probably won more times here than I have any casino. The rewards system is a great idea too.

Also the Jackpot thermometer on the app is a nice touch.

DISLIKED

Can't think of much. Nothing worth complaining about. It's a simple yet in my experience trustworthy place to play.

Maybe customer service could be better, but that's usual in most places I've played. I've only had to use it once.
GRAND MONDIAL CASINO REPLIED ON SEPTEMBER 16, 2019
Thanks for the great review!

I'd love to hear more about your experience with customer service and how it could be improved. Please feel free to send me an email to Renee@RewardsAffiliates.com.

Cheers
Smashed 1 review
Canada
Reviewed on February 23, 2019

LIKED

I've played some horrible sites, and I was at first hesitant to play grandmondial then boom huge wins 12.5k it was awesome!! Then I hit a bad streak and took my losses heavy, and said some hateful things to there support team and it got me excluded for 6 months, I got a few buddies on this site and a few work colleagues and all I hear is ya baby, and they send me pics of there winnings,and I'm stuck playing other shit sites. Trust me when I say,"this site is the real deal the best bang for your buck" I just hope when it comes time for my review they will let me back in.

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