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Grand Mondial Casino - Withdrawal pending too long

Complaint Info
Disputed casino Grand Mondial Casino
Reason Delayed payment
Amount $ 200
Posted on October 5, 2017

hello im wondering whats going on with grandmondial casino , i made a withdrawal of 200$ , now its more than 4 days that i m waiting then they never send my money. i tried to contact them but no one to help on live chat. im so sad now i cant believe that grandmondial does that to me because its not a first that i asked for withdrawal.can someone please tell me whats wrong.

Posted on October 7, 2017

Hi there

Looks like you were referred to risk management a few times as you made a deposit instead of a withdrawal.

Your withdrawal was sent out on 5th October as far as I have been told so you should see it soon if you haven't already.

Posted on October 9, 2017

Dear @balakabout,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Posted on October 11, 2017

Finally i received my money 💰 💰 💰 feeling happy even I had to wait little bit longer. Thank you very much askgamblers and thank you very much grandmondial casino. Bye
Now dispute closed

Posted on October 11, 2017

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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