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Grand Mondial Casino

5.95
Players from your country not accepted
Average Complaint Response Time: 2 days
Players from your country not accepted
Average Complaint Response Time: 2 days

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Grand Mondial Casino Review

  • Various withdrawal methods
  • Mobile-friendly
  • Live chat open 24/7
  • SSL-encrypted
  • Large number of restricted countries
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General info & Latest Promos
Website http://www.grandmondial.eu
Established 2005
Owner Fresh Horizons Ltd.
Casino Promotion Grand Mondial Casino: 150 Chances to become an instant Millionaire for $/€10

Games

An enormous game variety is available at the online casino, including 57 Card Games and Table Games, 92 Video Slots, 115 Reel Slots, 51 Power Poker and Video Poker games and others. Currently offering 317 Casino Games, Grand Mondial presents adds new games to the list every month. The latest additions are Sneak a Peek Doctor Doctor, Sneak a Peek Hunky Heroes, and The grand Circus slot. 15 Progressive Jackpots can be found, including Mega Moolah, the largest, multi-million progressive jackpots to be found.

Software

New casino gamers at this Microgaming casinos may download the software directly or choose to play the instant Flash version. Download of the software is quick, allowing players to immediately take part in the most popular casino games while the remainder continue to download in the background. This process does not interrupt gameplay as the casino software runs lightning fast.

Customer Support

Grand Mondial Casino supplies excellent customer support via 24/7 Live Support, 7 separate email departments, 10 toll-free telephone numbers for individual countries, plus 3 toll-free fax lines. Service is always prompt and reliable.

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Casino details
More Casino Details More details
  • Website

    http://www.grandmondial.eu
  • Software

    Microgaming
  • Deposit Methods

    Bank Wire Transfer, ClickandBuy, EcoPayz, Kalibra Card, Maestro, MasterCard, Neteller, PayPal, Paysafe Card, Postepay, Ukash, instaDebit, ewire, Visa, Entropay, Nordea, POLi, GiroPay, EPS, Abaqoos, Swedbank, Moneta, Ticket Premium, EZIPay, Euteller, u net, Neosurf, Multibanco, eChecks, Trustly, Skrill
  • Withdrawal Methods

    ClickandBuy, Kalibra Card, Maestro, Neteller, PayPal, Postepay, Visa, Entropay, EZIPay, eChecks, Skrill
  • Withdrawal Times

    EWallets: 24-48 hours

    Card Payments: 2-5 days

    Bank Transfers: 3-7 days

    Cheques: 14-28 days

    Pending Time: 48 hours

  • Withdrawal Limit

    EUR 4,000 per week
  • Affiliate Program

    Rewards Affiliates
  • Allowed Countries

    • Africa
    • Aland Islands
    • Algeria
    • Andorra
    • Anguilla
    • Anonymous Proxy
    • Antarctica
    • Antigua and Barbuda
    • Arab Jamahiriya
    • Argentina
    • Aruba
    • Asia/Pacific Region
    • Austria
    • Bahamas
    • Bahrain
    • Barbados
    • Belize
    • Bermuda
    • Bonaire
    • Botswana
    • Bouvet Island
    • Brazil
    • British Antarctic Territory
    • British Indian Ocean Territory
    • British Virgin Islands
    • Brunei
    • Bulgaria
    • Cambodia
    • Cameroon
    • Canada
    • Canton and Enderbury Islands
    • Cayman Islands
    • Chile
    • Cocos [Keeling] Islands
    • Colombia
    • Cook Islands
    • Costa Rica
    • Croatia
    • Curaçao
    • Czech Republic
    • Djibouti
    • Ecuador
    • Egypt
    • El Salvador
    • Europe
    • Falkland Islands
    • Faroe Islands
    • Fiji
    • Finland
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • French Southern and Antarctic Territories
    • Gabon
    • Gambia
    • Gaza Strip
    • Georgia
    • Germany [1]
      • Schleswig-Holstein
    • Ghana
    • Gibraltar
    • Greece
    • Greenland
    • Grenada
    • Guadeloupe
    • Guatemala
    • Guernsey
    • Guyana
    • Haiti
    • Heard Island and McDonald Islands
    • Honduras
    • Iceland
    • India
    • Indonesia
    • Isle of Man
    • Israel
    • Jamaica
    • Japan
    • Jersey
    • Johnston Island
    • Jordan
    • Kazakhstan
    • Kenya
    • Kosovo
    • Kuala Lumpur
    • Kuwait
    • Laos
    • Latvia
    • Lebanon
    • Lesotho
    • Liechtenstein
    • Luxembourg
    • Macau
    • Macedonia
    • Madagascar
    • Malaysia
    • Mali
    • Marshall Islands
    • Martinique
    • Mauritius
    • Mexico
    • Moldova
    • Monaco
    • Mongolia
    • Montenegro
    • Montserrat
    • Morocco
    • Mozambique
    • Namibia
    • Nepal
    • Neutral Zone
    • New Caledonia
    • New Zealand
    • Nicaragua
    • Norway
    • Oman
    • Pacific Islands Trust Territory
    • Palestinian Territories
    • Panama
    • Paraguay
    • People's Democratic Republic of Yemen
    • Poland
    • Qatar
    • Reunion
    • Réunion
    • Saba
    • Saint Helena
    • Saint Kitts and Nevis
    • Saint Lucia
    • Saint Martin
    • Saint Pierre and Miquelon
    • Saint Vincent and the Grenadines
    • Saint-Barthélemy
    • Samoa
    • San Marino
    • Satellite Provider
    • Saudi Arabia
    • Senegal
    • Seychelles
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • Slovenia
    • Solomon Islands
    • South Georgia and the South Sandwich Islands
    • Sri Lanka
    • Statia
    • Suriname
    • Svalbard and Jan Mayen
    • Swaziland
    • São Tomé and Príncipe
    • Tanzania
    • Thailand
    • Timor-Leste
    • Togo
    • Tokelau
    • Tonga
    • Trinidad and Tobago
    • Tunisia
    • Turkmenistan
    • Turks and Caicos Islands
    • Tuvalu
    • U.S. Minor Outlying Islands
    • U.S. Miscellaneous Pacific Islands
    • Ukraine
    • Union of Soviet Socialist Republics
    • United Arab Emirates
    • Uruguay
    • Uzbekistan
    • Vanuatu
    • Vatican City
    • Venezuela
    • Vietnam
    • Wake Island
    • Wallis and Futuna
    • Yemen
    • Zambia
  • Casino Type

    Download, Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    US dollars, Euros, Canadian dollars, British pounds sterling
  • Languages

    English, German, French
  • Licences

    Kahnawake Gaming Commission, Malta Gaming Authority, Danish Gambling Authority
  • Company

    Fresh Horizons Ltd.
  • Established

    2005
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

    Technical Support Email: [email protected]

    Affiliates Email: [email protected]

    United States Telephone: 1-888-214-1951

    Canada Telephone: 1-888-214-1951

    International Telephone: +1-888-214-1951

    United Kingdom Telephone: 0800-051-6701

Suggest an edit

Grand Mondial Casino Reviews by Players

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Fgmr0367936521 1 review
Reviewed on December 11, 2020

DISLIKED

I have played on this site for a few years now and went up and down with wins and losses. I have climbed to be a Diamond status member and found that once you start to lose your money they do not offer any significant bonuses. It seems once they get a good chunk of money from you they don't want you back
GRAND MONDIAL CASINO REPLIED ON DECEMBER 16, 2020
Hi player
I've sent your review over to our VIP Loyalty Team to look into your account. Please check your account.
Cheers
Good_Faith_CDN 4 reviews
Canada
Reviewed on January 17, 2020

LIKED

The games run well the graphics are beautiful, and the bonuses are decent. This is my first time making a withdrawal from them. However, when it comes to cashing out, their sister casino Zodiac way more REPUTABLE. There's no point in playing, if they don't deposit your withdrawal.

DISLIKED

On Friday January 3rd 2020 I withdrew $8,000 from Grand Mondial Casino. On on Tuesday January 6th, I received an email from Grand Mondial stating my "withdrawal has been processed ,"
With a deposit time of "3 - 5 days."

After hearing nothing from them, I CONTACTED Grand Mondial Casino, to find why my withdrawal had not been deposited.
I was then notified my withdrawal could not be processed via E-Check, so they reissued it through a direct bank transfer.

The customer service rep ( C.R ) notified me, "the maximum they can process via E-Check is $5,000, which it was reissued through direct bank transfer." " the latest I should receive it would be by January 20th 2020."

I've contacted my bank they have notified me, "No E-Checks or direct bank transfer attempts have been made," towards my account.

I then asked the customer service rep if that's the case, why didn't they just reissued to separate E- Checks $4,000 instead.

C.R stated that they wanted me " to receive the money in full, that's why it was issued through direct bank transfer."

As of this date January 17th 2020 approximately 1345 hours.

I promise you, I will be back up here to update if I do or don't receive it.
GRAND MONDIAL CASINO REPLIED ON JANUARY 20, 2020
Hi there

Please forward me your account number so I can see what the problem is.
Email: Renee@RewardsAffiliates.com

No point waiting - let's just see what the problem is and get it sorted ASAP.
Thanks

dillfly2000 12 reviews
Canada
Message
Reviewed on September 16, 2019

LIKED

Just like all the sister sites from Rewards Casino and being a player from Canada, this is one of my go to casinos. Everything works without any issues. Sign-up is easy, the games are mainly Microgaming so you know what you're getting. I've probably won more times here than I have any casino. The rewards system is a great idea too.

Also the Jackpot thermometer on the app is a nice touch.

DISLIKED

Can't think of much. Nothing worth complaining about. It's a simple yet in my experience trustworthy place to play.

Maybe customer service could be better, but that's usual in most places I've played. I've only had to use it once.
GRAND MONDIAL CASINO REPLIED ON SEPTEMBER 16, 2019
Thanks for the great review!

I'd love to hear more about your experience with customer service and how it could be improved. Please feel free to send me an email to Renee@RewardsAffiliates.com.

Cheers

Why are you reporting this review?

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