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Cherry Gold Casino

7.06
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

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Cherry Gold Casino review

  • Complete selection of RTG slots, table games, video pokers, and specialty games
  • 24/7 dedicated support team through live chat, US toll-free phone, and email
  • Secured with SSL encryption
  • Proven fair by TST
  • Full independent audit certificate not available to the public
  • International players may be charged for phone support
General info & Latest Promos
Website http://www.cherrygoldcasino.com/us
Established 2011
Owner Web Services Online Ltd
Casino Promotion Cherry Gold Casino $222

Cherry Gold Casino is a Vegas-style online casino with a rich, vibrant theme. They use the famous RTG casino platform to power their games, which can be accessed through both a downloadable and instant-play version of the casino. The casino is licensed in the jurisdiction of Curacao.

Games

The slots at Cherry Gold Casino are designed for all sorts of players. If you are interested in playing bonus video slots, you have dozens to choose from. Enjoy a number of different themes and features in games such as Warlock's Spell, PayDirt!, Bulls and Bears, Enchanted Garden, and Golden Retriever. You can also try your luck at winning the massive progressive jackpots in games such as Aztec's Millions, Jackpot Cleopatra's Gold, and Mid-Life Crisis. Alternatively, spin the reels in Cherry Gold Casino's modest selection of classic slots.

The number of table games at Cherry Gold Casino is also astounding. The blackjack variants alone are greater in number than the entire table game libraries of many other online casinos. You can also enjoy European and American roulette, craps, baccarat, pai gow poker, Caribbean Stud Poker, Vegas Three Card Rummy, and many more.

Cherry Gold Casino also shines when it comes to video poker. In fact, they easily have one of the largest catalogs of video poker games in the world. In addition to common versions like Jacks or Better, Deuces Wild, and Bonus Poker, Cherry Gold Casino offers a wide range of hard-to-find games like Double Double Jackpot Poker, Mystery Bonus, and Pick 'em Poker. These can even be played in multi-hand mode.

Support

When you need help, Cherry Gold Casino has a support team that is ready for you at any hour of the day. For the fastest assistance, use the live chat function available on their website and their casino software. You can also give them a call toll-free if you are a US resident, or send them an email to the email address that best fits your inquiry.

Security and Fairness

Cherry Gold Casino has been designed with player safety in mind. When you sign up, deposit, withdraw, or do anything that requires the exchange of sensitive information, their network protects you with SSL encryption. This technology hides your information as it travels between your computer and their secure server, ensuring that no one can see it.

Because Cherry Gold Casino uses Real Time Gaming, one of the largest software platforms in the world, it's no surprise that they're fair. The games have been tested several times by TST, a leading independent auditor. Although they don't provide a link to the full certificate, there is simply no doubt that the random number generator used by the RTG platform is truly random.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Belarus
    • Bosnia and Herzegovina
    • Bulgaria
    • Czech Republic
    • Estonia
    • Georgia
    • Indonesia
    • Italy
    • Kazakhstan
    • Kyrgyzstan
    • Latvia
    • Lithuania
    • Mongolia
    • Poland
    • Romania
    • Russia
    • Slovakia
    • Slovenia
    • Thailand
    • Turkmenistan
    • Ukraine
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
    • Uzbekistan
  • Casino Type

  • Manual Flushing

  • RTP

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail: [email protected]

Cherry Gold Casino Reviews by Players

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MacdoniS 108 reviews
United States
Message
Reviewed on March 29. 2016

LIKED

I honestly want to share my experience here at Cherry Gold casino and how displeasure I am to their casino. It all started when I came to their site because someone posted their no deposit bonus to a casino forum that I joined in. This casino was a U.S friendly site he added and that they gave no deposit bonus for the new players! They offer lots of bonuses that I can ensure everybody will caught to its bait. It's exciting to play a non-deposit bonus because you know that you will not lose any but gain something.Cherry Gold Casino was an RTG casino and they're part of a wide portion of services including the U.S.A so I didn't bother to give it a spin after I won to their no-deposit bonus!

The customer service was available for 24/7 it's true cause I always asked their representative all day long concerning to my document verification and winning processing. They didn't make me doubt that they will be doing something horrible cause I did get my winnings to their promotion bonus somewhere $100 so in layman's term they did got my trust.The bonuses that can be worth to hundred bucks of your deposit was helpful specially when you choose to deposit a high amount and not to lose it all. I subsequently deposited $500 to the their casino and got the 100% up to $222 so that a total of two deposit cause lost my initial deposit of $222 and deposit again but the summation of that initial and second deposit was $500.

DISLIKED

So here's what happened, according to their deposit terms and conditions must wager it thirty times to a slot and I did it, second is that the maximum withdrawal was ten times the deposit amount and also you 're not allowed to play the restricted games. I did followed the rules very well and i'm ready for my winnings cause I won and wagered the bonus rules, I don't need to submit documents cause it's already submitted but the live chat quoted that I will not withdraw the credits cause I violated some of their terms and condition, I asked them what terms and condition cause I knew the terms and condition of that bonus they said that I played a restricted game and wagered a credits there.

At that time I was so angry and I email there customer service about the problem and when I checked their reply they sent a copy of a game that I have play when I'm on my bonus promotion. I don't know how was that happen I file a complaint to their casino and I always email them but the case was dismissed cause they do have a evidence on there system they said. Weeks after I can't log in to my account and they said that i'm already banned because of disgraceful behavior to their casino and that they confiscate my funds.

I didn't hope that I will recover my credits after that but i'm sure that this casino was an unfair casino. I read the complaints to their casino and it seems that they do it to their players that won a huge cash and confiscate it before they can withdraw it. This casino can be attractive and makes you feel safe but be careful cause you may never know if this can be happen to you. I know that this site pays but just be aware.
katemak 1236 reviews
Macedonia
Message

LIKED

The first time when I came across this casino, have to say I thought it was one of the rogues casinos and I believe was Golden Cherry one, so at first sight I didn't pay any attention, but after browsing the net and read some things about this casino I realized that mixed this two casinos. Yes the names are very similar and in that moment I thought that way, but after opening their site then I knew that I have never played here.

Cherry Gold Casino established in 2011 so I really didn't know the fact that they are few years on line, I thought its some new casino I have never played at, with Curacao licence. Although I don't trust casino under this kind of jurisdiction, but having in mind that almost every RTG casino has this casino licence and seeing not even one complaint or negative comment, because before I opened my account here I did a little research, so I thought I could give it a try.

They surely look as a decent casino so as their parole is why not try before you buy, so I found one site, where this casino was giving 10$ free chip just to become their member, so that was nice opportunity to try my luck on their slot games. Before I continue first I contact their live support, must say very friendly and professional, where explain to me everything about the 10$ free chip.

So the wagering was X 50 as I recall and the maximum cash out was 100$, so I opened my account insert the code and got the free chip right away. With those 10$ have to say I had a lots of fun, I played Count Spectacular long enough, I didn't even check did I wagered the bonus, but I might have, but continue to play my favorite slot and come to an end. Yes, I was 48 $ on my balance but as always continued to play and lost it all. Since then I keep receiving nice promos from this casino as a first deposit bonus, so maybe I will try my luck here, since they are decent casino. When I see RTG casino without complaints I think they are worth of trying, good luck!
blondie 1105 reviews
Malta
Message
Reviewed on March 31. 2015

LIKED

The first I would like to tell is that residents from Latvia are eligible to play at this casino, but they are not eligible for any bonuses. Cherry Gold is a sister casino to Free Spin casino and a couple of days ago they sent me an email, saying they offer me 10$ free to try their games before I make a deposit. I noticed that the code in my email was the same as the one Free Spin casino sent me, so I knew I shouldn't be eligible for it.

I visited their page and contacted live chat, I asked if players from my country could play there and I received a positive answer. The chat approved my thoughts- residents from my country cannot play with any of their bonuses- deposit or no deposit, only with my own cash. I did register there and made a deposit of 30€ just because I saw they have a decent rank on AskGamblers and I thought if I had any problems, I would start a complaint against them, in the worst case scenario.

Deposit was smooth and fast and I started to play Ghost Ship, the newest RTG game that I've started to like a lot. I placed the minimum bets and played 100 spins. I was so disappointed, I didn't see any decent win, higher than 1€. And only once within 100 spins I saw 2 scatters, so sure I didn't get bonus game. The game was so greedy that after the autoplay I had only 11€ left. I kept playing with these bets and with my last $ I was very close to get free spins, 2 scatters came around about 4 times, but at the last moment the last one didn't come up. This was one of the fastest gaming sessions with 30€ balance.

Overall I had decent time at Cherry Gold casino and I think I might deposit there sometime just because I know I cannot get any bonuses and because of that I shouldn't have any problems with withdrawals. Nice game selection on download version and support works 24/7. I give them 6/10.

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Cherry Gold Casino complaints

  • 4 of 5 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 1,420 USD avg amount

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