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Casino Fiz

Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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Casino Fiz review

  • Full selection of Rival slots and casino games
  • 24/7 support available through live chat and email
  • Secured with 128-bit SSL encryption
  • No phone number to call
  • No third-party randomness audit information
General info & Latest Promos
Website http://www.casinofiz.com
Established 2012
Owner Silverstone Overseas Casinos
Casino Promotion Casino Fiz: 400% up to €1500

Casino Fiz is a modern online casino with both instant-play and downloadable games. It uses the Rival Gaming platform, a software provider that has easily become one of the most prominent in the industry. The casino is currently licensed in the jurisdiction of Curacao.

Games

Casino Fiz is most well-known for their slots. They offer dozens of different games in a number of categories. Their largest selection, the video slots, contains several different titles with various themes and features. The i-slots are similar to these, except that their features are more dynamic and interactive. For gamblers looking for a more traditional experience, Casino Fiz also offers three-reel games.

Casino Fiz also has a good assortment of table games. Blackjack players can choose from both single-hand and multi-hand blackjack. In addition, the casino offers many other favourites including roulette, craps, red dog, war, Three Card Poker, Five Card Poker (better known as Caribbean Stud), and Let It Ride.

Video poker players have quite a bit to do at Casino Fiz as well. The casino features a number of different variants including Jacks or Better, Deuces Wild, Tens or Better, Joker Wild, and Aces and Faces. These games all feature advanced graphics and a multitude of betting options to fit every player's bankroll.

Support

The support at Casino Fiz is satisfactory for most player's needs. If you need help while playing at their casino, you can get assistance through a variety of methods. Use the casino's live chat feature if you need immediate help, or send them an email and expect a reply within 24 hours. Unfortunately they do not offer phone assistance at this time.

Security and Fairness

Upon inspection of the Casino Fiz website, it's clear that they are taking the necessary steps to keep players safe. When you furnish any financial information for banking purposes, it is kept behind 128-bit SSL encryption at all times. This ensures that no one will have access to your sensitive data at any time.

The Rival platform used at Casino Fiz has been tested several times in the past by auditors. These tests have consistently found that the software produces genuinely random results. Unfortunately, Casino Fiz does not have information about their random number generator available to their players.

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Casino details
More Casino Details More details
  • Restricted Countries

    • Asia
    • Australia [1]
      • New South Wales
    • Bulgaria
    • Canada
    • Cayman Islands
    • Costa Rica
    • Georgia
    • Israel
    • Italy
    • Latvia
    • Netherlands Antilles
    • Nigeria
    • Poland
    • Russia
    • Thailand
    • Ukraine
    • United Kingdom
    • United States [56]
      • Guam
      • Puerto Rico
      • Alabama
      • Alaska
      • Arizona
      • Florida
      • Hawaii
      • Idaho
      • Indiana
      • Iowa
      • Kansas
      • Maine
      • Montana
      • Nevada
      • North Carolina
      • Ohio
      • Oregon
      • South Carolina
      • Texas
      • Utah
      • Vermont
      • Wyoming
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • Georgia(US)
      • Illinois
      • Kentucky
      • Louisiana
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Nebraska
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Dakota
      • Oklahoma
      • Pennsylvania
      • Rhode Island
      • South Dakota
      • Tennessee
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • District of Columbia
      • American Samoa
      • Northern Mariana Islands
      • U.S. Virgin Islands
  • Casino Type

  • Manual Flushing

  • Currencies

  • Languages

  • Licences

  • Owner

  • Established

  • Live Chat

  • Contact

    Support Mail: [email protected]

Casino Fiz Reviews by Players

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Angel's O. 1 review
France
Message

DISLIKED

The worst worst casino ever... Great cheater never payout... Never give the bank details to them...
CASINO FIZ REPLIED ON NOVEMBER 29. 2015
Angel's O,

Thanks for your feedback.
Please go ahead and send us an email to support@fizvip.com with your issue so we can resolve the matter. Tell us what happened so we can fix it.

Look forward to your email.

Casino Fiz Support

Johnajax 50 reviews
United States
Message

LIKED

This casino have good and bad sides and I can’t decide is it good or bad in general. When I opened account here firs it was because of no deposit bonus. They offered about 50$ without deposit and I took that. After that I had bonuses on next three deposit. And I don’t have a lot of money to deposit and I took every bonus because on that way I can longer play with much money and try on that way to earn some money.

They also have nice software. Powered by Rival they have some interesting slots and they also have Bet soft games. I don’t like Bet soft slots but they have some interesting “action” games and it is nice to play that kind of games for change.

Customer support is good in general but few times they were very slow in resolving my problems and they were very slow in responding on my email.

DISLIKED

Bad side of this casino is payout department. I am surprised how slow they are now and they were totally ok maybe one year ago. I am not sure are they change something, maybe owner or stuff but they become very very slow and unreliable when it comes to withdraw.

I must tell that I have account here for a long time and at the start I had few cashouts without any problem. They weren’t very fast but it was good enough. I verified my account back then and few months ago they asked me again and that verification take up to 10 days, I think that was was to delay my payments. I was waiting about one months for payments which should be complete within few working days. During that time their customer support was very slow and they just didn’t care, if someone is on live chat he was telling me that he can’t help and that is job of payout department and people from that department wasn’t responding at all.

One year ago I had great opinion of this casino but now when I see all things which happened to me on this casino I must say that it is the best to avoid this casino for a while.
cinas13 5 reviews
Message

LIKED

I got some money to my account but not so much that I expected.

DISLIKED

I got 5 euro for free, managed to wager my winnings from the 5 euro, finished up with 500 euro on my account. I was allowed to take out max 100 euro. But first I had to cash in 25 euro which I did... Mailed the required documents, got them approved. After about 14 days I had the money on my account but not 100 euro. It was 75 euro. Wrote to ask why and got this answer.
"Thanks for your email.
Sorry for the delay.
Looks like you were charged a 20 Euro transfer fee from the processor.
This fee is mentioned in our terms and conditions.
All the best.
Stuart S
Casino Fiz"

I had not read rule 5.4
"5.4. All withdrawals (Wire, Neteller, Direct-to-Card etc) are subject to a 10-40 $,€,£ transfer fee. Fees are based on location and are determined by our payment processor and are the responsibility of the individual player to absorb."

Instead of the 75 euro after my cash in I got 50 euro when the fee was drawn...
This is the first casino ever that have fees for 10-40 euro/$/£ on a redraw.

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