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Casino Fiz - Waiting for more than a month for a withdrawal

RESOLVED
Complaint Info
Disputed casino Casino Fiz
Reason Delayed payment
Amount € 115
Posted on September 21, 2015

Hi askgamblers, i made a cashout request a month ago and i still didnt get the money. I ask them in live chat they said i should wait till 18 days, its passed more then 30 alredy.

AskGamblers
Posted on September 13, 2015

Dear @oxana24 ,

Any update regarding your complaint? Thank you.

Posted on September 14, 2015

No askgamblers, i didnt receive no news from them (

Posted on September 18, 2015

this is really bad, how can they not respond me (

Posted on September 21, 2015

Hi there,

We apologize, we did not see this complaint until now. We have found the withdrawal in question and it should be sent out within 24 hours. Again we do apologize for the delay in response.

Kind Regards,

Casino Support

Posted on September 21, 2015

Hello askgamblers and casino fiz, im happy to say i receive money today. Thank you all for the help and you can close this case ))

AskGamblers
Posted on September 21, 2015

Based on player's last comment, we consider this case as resolved and it is now officially closed.

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