General Information About Betsson Casino
The Betsson site is operated by Rizk Nordic Limited and holds the Malta Gaming Authority licence (No. MGA/B2C/959/2022). For players outside the EU, however, the operator has secured a separate MGA permit (No. MGA/CRP/1117/2025). Additionally, Betsson holds licences from the Swedish, and Colombian gambling authorities.
The sign-up is fairly straightforward, though not as simple as most modern online casinos. After entering your email and phone number, you are offered the option to limit your deposits (daily, weekly, or monthly timeframes), which I found advantageous. Be aware that the process is not the same in every country; for those registering in Betsson’s home country of Sweden, the only way to sign up is via a bank ID.
Although it may seem outdated at first, Betsson’s site is quite easy to use and fast. Other aspects mentioned by players include a large game library (nearly 7,000 titles), low minimum deposit options, and virtually limitless withdrawals.
On the other hand, delayed cashouts and slow verification are commonly listed among issues.
On AskGamblers, Betsson holds the title of Best Casino for 2018 and is one of the Certified Casinos.
Read the rest of this casino review for more information about payments, support, games, and responsible gambling practices.
Payment Information and Options at Betsson Casino
One of the frequently mentioned downsides to playing at Betsson is the short list of available casino deposit methods. The casino may not have the most extensive offer of deposit options, but it is far from limited. Depending on your region, you can use major payment cards (MasterCard, Visa, Maestro), big e-wallet companies (Neteller, Paysafecard, Skrill, Apple Pay, Google Pay, PayPal, etc.), and traditional bank transfers, all working with a minimum deposit of €10. The maximum amount, on the other hand, should not be a concern for anyone, as it ranges from €200 (NeoSurf) to a whopping €45,000 (Neteller).
When it comes to withdrawals, the minimum is €20, whereas the maximum is capped at more-than-cosy €50,000 per day, making Betsson a virtually limitless cashout casino.
The verification procedure is mandatory regardless of the withdrawal amount. It is triggered automatically the minute you reach €2,000 in deposits, whether that is a single or cumulative deposit.
Betsson should complete both identity verification and withdrawal requests within 24 hours. Mine were approved after 6 hours, after I verified my phone and sent copies of my passport and a utility bill from the past month. For bigger deposits and/or withdrawals, you may also be asked to submit a bank statement.
While the fairly low amount I requested was cashed out in 3 hours via Skrill, there have been reports from players about delayed payouts, especially larger amounts.
As for the fees, Betsson says it does not charge any for deposits and cashouts. However, it explicitly states in the T&Cs that debit/credit cards incur 2.5% of every transaction. Additionally, the casino charges 2% for all withdrawals exceeding 25 approved requests per month.
Finally, the casino will deduct a 10% administrative fee for every additional account opened using the same credentials (along with blocking the account in question), while failure to verify your identity will cost you €50.
Customer Support at Betsson Casino
Betsson’s live chat is best described as a nuisance. After filling out a form, I was connected immediately to an AI agent (“Amber”), which could not tell me what the maximum withdrawal is. I thought turning to a real-life agent was the way to go, but was met with pushback from AI.
Amber was adamant about stopping me from talking to a person, and it was not until my fifth plea that it finally put me through to an agent.
Then Marlen came on and, although the information I sought was clearly stated in the Terms, it took her several minutes to copy and paste the sentence from the document.
For most technical issues, use the Help Centre page where you can filter and search a range of issues and questions about the casino.
When it comes to complaints, Betsson’s support team is the first step in resolving them. If you’re unhappy with the decision, you can turn to eCOGRA, as the designated alternative dispute resolution provider. For Swedish residents, the casino advises players to submit complaints via the National Board of Consumer Disputes (ARN); others are invited to contact the Malta Gaming Authority (MGA) Player Support Unit.
Games at Betsson Casino
Let’s start by commending Betsson’s decision to offer demo mode, or practice play as they call it, for all games in the library. This is a welcome feature, especially since many new casinos nowadays do not offer this opportunity.
Being a big industry name, Betsson has struck deals with several software providers to offer exclusive games to its customers. The games are all slots, and the list of collaborators includes Pragmatic Play, Kalamba, Games Global, Thunderbolt, and more. Le Games from Hacksaw and the Toro Collection from Elk Studios are among the featured categories.
Speaking of exclusives, I found a massive collection of live games made for the operator by Pragmatic Play studios, too, in addition to dozens of titles from Evolution, OnAir, and Playtech.
Whichever category I chose - Most Popular, New Games, Bonus Buys, etc. - I found hundreds of titles waiting to be opened. When I tested them, I found impressive loading speed on both desktop and iOS, and the games worked with no glitches.
In a separate category of Table Games, there are over 130 titles. The category Other houses slingo and scratch cards, to name a couple.
Betsson’s lobby could definitely use more categories and filters; however, the live search function filters down anything you type in, so if you are looking for a specific game, this should not be a problem.
External RNG testing is merely a distant memory in modern iGaming; not at Betsson, though. The casino runs a tight operation by hiring eCOGRA to attest to the randomness of game outcomes.
Betsson Casino’s Commitment to Responsible Gambling
From wager and loss limits to session limits for specific games, the operator has made a real effort to help players control their gambling.
However, apart from deposit limits and registration with Spelpaus for Swedish players, the rest of the tools are activated only via the support team.
Given that I have found no complaints about Betsson’s responsible gaming practices, I can safely assume that the operator acts in accordance with its obligations and player requests.
They closed my 9-year-old account after it was inactive for 2 years. It is a permanent closure… they call it a business decision. This site is sketchy. I tried to solve it with their support but they just keep responding like AI. ”Business decision”