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21 Dukes Casino

GOOD 7.75
Players from Virginia not accepted
Average Complaint Response Time: 2 days
Players from Virginia not accepted
Average Complaint Response Time: 2 days

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21 Dukes Casino review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Live chat open 24/7
  • 72 hours pending time for withdrawals
General info & Latest Promos
Website http://www.21dukes.com
Established 2008
Owner Blacknote Entertainment Group Limited Casinos
Casino Promotion 21 Dukes Casino: 200% Match Deposit Bonus

21Dukes Casino is an elegant online casino where players can enjoy a wide selection of popular online slots, table games and video pokers from world-class game providers such as MicrogamingBetsoftIGTPragmatic Play and Habanero. Players can access the casino instantly or they can use their mobile casino to enjoy the games. 21Dukes Casino is licensed under the jurisdiction of Costa Rica.

Virtual Games

When you download the 21Dukes Casino client, you'll have access to a wide variety of slots from top-tier software providers like Microgaming, Betsoft, IGT and Pragmatic Play. The titles include Da Vinci's Treasure slotPixie Wings slotAsgard slot and Wild Spells slot. Whether you're in the mood for a traditional three-reel slot experience or an elaborate session of bonus video slots, 21Dukes Casino will be able to please. With one of the biggest progressive jackpot pools in the world, you might even become an instant millionaire.

Players who are more into table games will be able to choose among a variety of titles such as Pontoon, Royale Blackjack, Dragon Tiger, Baccarat and others. 

As for other games, 21Dukes Casino offers video pokers including Double Joker, Deuces Wild and Joker Poker.

Live Casino

In addition to virtual table games, players can take a seat at 21Dukes's live casino and feel the thrill of playing against beautiful live dealers in real time. The most popular casino games include Live Blackjack, Superb6, Live Baccarat and Live English Roulette.

Mobile Gaming

All of 21Dukes Casino’s games are designed to work the same across all devices. This means that players can play on their computerssmartphones, and tablets and get the same gaming experience on all of their devices.

Support

Being able to get your inquiries answered in a timely fashion is important when gambling online. No one wants to be put on an eternal hold when they have an issue. 21Dukes Casino makes sure that every player's feedback is heard and responded to. They accomplish this with 24/7 live chat accessible from within the casino client. You can also send them an e-mail.

Security and Fairness

It's very important that online casinos protect their players. With the rise of cyber crimes, it's more crucial than ever. 21Dukes Casino uses 128-bit SSL encryption for all transmissions to and from their server. With this technology, players stand no risk of losing their financial data or personal details to strangers on the Web.

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21 Dukes Casino Reviews by Players

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pauley108 2 reviews
South Australia
Message

LIKED

Nothing - the casino offered me a $40 free no deposit sign up bonus - their support was impossible to speak to and then when they finally did come online, they were very unhelpful. This was 100% positive as I was going to deposit to the casino and they showed me they were not competent before I had deposited.

DISLIKED

This casino should be blacklisted - refuses to honor any agreement. If your going to gamble then you should take your money to a Casino who honours their side of the deal.
21 DUKES CASINO REPLIED ON OCTOBER 5. 2018
Hello,

Thank you for contacting us in regards to this matter.

We are sorry to hear that you had a negative experience on the website. We have reviewed your conversation with our Support Department and found that you were trying to claim an offer that could not have been added manually on chat.

We noticed that you did manage to play the Sign Up Bonus and we hope that you enjoyed the games. Should you decide to give us another chance to show you that we deeply value all our members, as well as we will tell you all about the perks that you can enable for your account.

Have a great rest of the day and best of luck with the games!

Kind regards,
The 21 Dukes Casino team
BettyBets 3 reviews
South Africa
Message

LIKED

Some of te best table games and promotions on a slick and well designed site. VIP gets you better payouts on tournaments as well.
21 DUKES CASINO REPLIED ON SEPTEMBER 12. 2018
Hello,

We are happy to hear that you are enjoying the games and promotions and we do hope that many and hefty prizes will come your way.

Don't forget to check out the "5th Street Race Championship" which will sure set you on the right track to a lot of fun and amazing winnings.

Have a great rest of the day and best of luck with the games!

Kind regards,
The 21 Dukes Casino team
stmamick 1 review
Germany
Message
Reviewed on August 9. 2018

LIKED

Awesome regular freespin offers with big line bets and low wagering requirement. Im hoping my withdrawal (max 100€) from the freespin money will go through. It really seems to take a long time. If withdrawals from free money does work without issues, it is always a great sign of trust and will make me consider making my next bitcoin deposit here. As there are not many trustable casinos with Bitcoin option. The 2 small ones I tried were going in really quick.
And the casino has my beloved pragmatic play games.

DISLIKED

Very few deposit and withdrawel options without credit cards. Bank Transfer minimum amount is 500€ (???)
21 DUKES CASINO REPLIED ON AUGUST 13. 2018
Hello,

Thank you for your feedback and congratulations on your winnings!

We took a look at your account and noticed that the reason why your withdrawal request has been declined is because the Bitcoin address that you have provided us with is an invalid one. We also noticed that you made a new payout request, so please make sure that the Bitcoin information you provided us with is the correct one.

In regards to withdrawal options, please contact our Support department for information on the available methods in your area or simply check the Banking page. We do recommend Bitcoin however, as the funds reach you within 30 minutes from approval.

Have a great rest of the day and best of luck with the games!

Kind regards,
The 21 Dukes Casino team

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21 Dukes Casino complaints

  • 16 of 16 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,589 USD avg amount

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