Solved Casino Complaints

mBit Casino - Rejection of withdrawal based on questionable and unfair practice

Hello, I am writing in regards to an issue I am having with mbit casino in which they have confiscated the funds in my account. Essentially, every ...

Kudos Casino - Failure to honor my withdrawal due to unjustified allegations

I am a newer player at Kudos, deposited a several times with no luck. Then decided to deposit $100 and try blackjack. I got lucky and won several ...

Captain Jack Casino - Delayed payment due to dispute

I am writing once again, because I put in for a withdrawal in the amount of 600.00 on sept 8/2017. and on October 18/2017 i won 10,000. I called ...

LeoVegas Casino - Slow Withdrawal of Winnings

I cashed out my ($4,000.00 CAD which is their maximum amount) winnings on November 5, 2017. After all the required documentations they asked for was ...

Palace of Chance Casino - Cannot get $22,500+ winnings for well over a year now

On 7/5/2016 I won $24773 at Palace of Chance casino. I received my first payment of $2252 on 10/24/2016 and haven't received any more since then. I ...

Playamo Casino - SMS Spam

I'm getting spam SMS with no sender ID from Playamo. Can you stop this from going to me? Where can I go to have my name removed from the list ...

Club Player Casino - Refusing to provide help on a cashout of free spins win

I played and played and played and i beat the wager. the max amount to withdraw is 100 dollars so i stoped playing and asked for detail on how i can ...

SlotV Casino - Refusing to close account permanently with absurd reasons

I want to close my account on SlotV, and therefor I contact the support. I get the answer back that I have to take a call with my "account manager" ...

Cool Cat Casino - $1250 and $2500 withdrawal requests delayed

I had a $1000 bitcoin approval from sept. 29 that was paid on oct. 19th. { by the way, thank you for that]. a cool cat live chat person told me that i ...

Wild Jackpots Casino - Free Spins Not Rewarded and Cant Withdraw Winnings

On my smart phone, I was betting $2 a spin on the game Rugby Star and landed 3 scatters to trigger the free spins feature. Just before the last 2 ...

CasinoLuck - Missing funds due to game glitch followed by inadequate investigation of the issue

I have been gambling online for 8 years now and spent probably over a million. My 'total game play' might be somewhere around 25 mio. All casino ...

Dreams Casino - No information about my payment after 4 months

Hi Askgamblers. Since August, 25th I do not receive the fair prize of 200 $. I sent several documents, but my 200 $ always come back to my casino ...

BGO Casino - Stalling 90 euro payment for a month

im waiting for more than a month now to get my 90 euro payed. 2 weeks for the verification, and now two weeks for the money to come to my account. ...

Ruby Slots Casino - Verification and payment delay

I won $550 and made a withdrawal through neteller. They asked for verification I'd so I sent what was requested. Got a reply saying I need to resend ...

Novibet Casino - Software glitch with free spins feature dragging for over 40 days now

i was playing the slot jewel riches on 20th of September on novibet.gr and i won free spins.The system crashed and until now i wasnt able to play my ...

GoWild Casino - Refusing 6500 AUD withdrawal due to unjustified violation of terms

Last Friday I requested my largest withdrawal to date of $6500 from Gowildcasino. I have been Verified previously and never asked again for ...

Caribic Casino - Refusing to payout, accusing me for fraud without any proofs

I made a deposit on the 24/10/2017 of £100, and solely played this on Immortal Romance slot. I then requested a withdrawal, and was asked to provide ...

Gunsbet Casino - Discrimination, Failure to Verify Account & Account Closure

I have enjoyed playing at Gunsbet Casino several times and generally liked the casino and the variety of slots they have. However I put my first ...

LVbet Casino - Roulette winnings no credited, no further help and proper investigation

Hi there I was playing live roulette and had £19.80 in my account I did the following spins £9.90 the ball landed on number 25 which I never ...

Tipbet Casino - Bonus wagering not calculated correctly

Hi, so i made deposit to Tipbet 28/11/2017. I made deposit of 10€ and got 100% bonus. It carried 50xd + 50xb wagering. so 1000€ total. I started ...

Planet 7 Casino - Having trouble reaching anyone there

I spoke to a couple different chat agents about my withdrawal. I was assured I had the proper paperwork and was told by two agents that it appeared I ...

Planet 7 Casino - Bitcoin Payment Still Not Received

I was approved a payout in the amount of $472.00 on 11/07/2017. All verification documents were submitted and approved by them on 11/01/2017. The ...

Grand Reef Casino -Huge payment delay for no reason

I made a withdrawal of $730 on the 22nd of june, they had already recieved all documentation for a previous withdrawal. It is stated in their terms ...

Box24 Casino - Poor customer service and missing payment

Having trouble with box 24. Was in contact thru email but recently the have ceased all communication and they have no phone support. I have attached ...