Solved Casino Complaints

Bovada Casino - Delaying Verification and no responding back

November 8, 2019 I sent in pics of my credit card and id as well as their verification form. Their website says it usually takes up to 48 hours to ...

Slots of Vegas Casino - Delay Of Payment

I have been trying to withdraw my winnings of $1000 since September. I have summited all paper work 3 or 4 times have contacted live customer support ...

Planet 7 Casino - Payment Time Frame Not Honored

I requested a withdraw by bank wire on November 11th 2019. It was approved on November 21st. I sent in all required bank wire info only to be told ...

Fruits4Real Casino - The casino confiscated my winnings

Good time of day. The casino confiscated my winnings. At the begining, the status of my withdrawal was approved. Later, I received email that players ...

Maneki Casino - Declined withdrawals

Hi I recently joined maneki casino a few weeks ago. I won some money (around $2000.00 CAD) after depositing around 500 of my own money. Like most ...

Snabbis Casino - Game crashed during Bonus Feature

Whilst playing Book of Oz, triggered the free spins feature. the bonus spins winnings were up to £78 early on and the bonus feature retriggered... so ...

Sloty Casino - No response to my emails for more then 5 weeks

Dear Ask Gambler,I am having a problem with Sloty Casino. They have completely ignored all my correspondence, I sent my documents to them 5 weeks ago ...

Pokernox Casino - Freezing account and ignoring my emails about the payment of 4000 euros

I registered for Pokernox at the 27 October. made a deposit 200 euros. Won about 4000 euros playing slots. I've requested a withdrawal of the winning ...

Bovada Casino - Verification Issue Account Disabled

My account was disabled on 10/26 and I was asked to verify, which I did and it has been over a month with no response. Every time I call I get the run ...

PokerStars Casino - Froze account after deposit, not responding anymore

PokerStars froze my account after I deposited $410. The reason cited was that my account is associated with another account. I live in the same ...

Raging Bull Casino - Long withdrawal process

I requested an “express withdrwal” of $600 from raging bull casino on the 28th of September 2019, I have since contacted them various times each ...

Planet 7 Casino - Two withdrawals hasn't been processed in two weeks

I submitted two withdrawal requests on 10/5/19. Both requests are for $2500 each for a total of $5000. Its 10/28 and neither of my withdrawals have ...

Svenbet Casino - No withdrawal during time out

On their site Svenbet says that it is possible to withdrawal no matter you are taking break from playing. I took break and asked for withdrawal and it ...

Magical Spin Casino - Giving me hard time with verification and €5,000 payment

HelloI am submitting my complaint for my experience in Magical Spin Casino. I hope that I have explained more clearly this time and there hasI won ...

Planet 7 Casino - I call strategic incompetence

I can't say I am surprised to be asking AG for help getting winnings, once again. This time it's Planet 7. They should make filing a complaint the ...

Betzela Casino - Inadequate assistance with ORYX Video Poker problem

On 8 November 2019 (so more than two weeks ago) I was playing video poker from ORIX on Betzela.com. First issue happened on a €2,5 initial bet when ...

Bovada Casino - Delaying withdrawal

On November 22nd I deposited $25 in Bitcoin to my Bovada account. Over the course of the next 5 days I won $7,000 and initiated a withdrawal for the ...

BetOnline Casino - Bonus not received

Betonline sent me an email offer: Exclusive: Everybody wins this weekendScore up to $100* to bet when you play Blackjack in the BetOnline Casino this ...

Svenbet Casino - Don't pay winnings

I have full verified account at Svenbet. Plaued some slots and won about 2300€.I made withdrawal request allmost one week ago (site says withdrawal ...

Casoo Casino - Account closure without valid cause

Casoo is trying to come up with anything for past 3-4 weeks to prevent payment of 45.000 EUR which I've won fair and square. Now, they've closed up my ...

Casollo Casino - Not processing withdraw

Mine withdraw of 1150 has not processed yet until now. The first 3 withdraws was not an problem. Max 3 working days. Now i am still waiting after 10 ...

Tangiers Casino - Not Receiving Payments

I play a lot of online slots and had a few big wins on Tangiers, Then I get the below email*** Hello,Please be informed that our Management Team has ...

Planet 7 Casino - Delayed Express withdrawal

I am trying to make a withdrawal with this casino. I have a new account with them, however, I submitted all required documents on 12 October, I ...

Cool Cat Casino - Not getting my payout

since 9/13/2019 I submitted a withdrawal and because it was my first winning it has to be a bank wire transfer since then I have bent over backwards ...