Solved Casino Complaints

1xBet Casino - Almost one month and no one knows where is my withdrawal

Hello, This is my first escalation/complaint and post on this community, I have never had an issue with a Bookie before but I chose to ask the ...

BetRally casino - Waiting for several withdrawalls 2-3 weeks

Hello, Played here for half of the year and have no problems with my cashouts. It has changed now... waiting 3+ weeks and money is still pending... ...

Winward Casino - Delays payment then throwing unjustified accusations

I have been a user of Winward Casino for a couple of months but hadn’t had any decent wins until recently. Over the time being a member, I would ...

LeoVegas Casino - Account locked due to "random security check" when trying to cash out 4000SEK

Hello Askgamblers! (And LeoVegas) My account was "Locked for security reasons", now 2 weeks ago just after i asked for a withdrawal for 4000 SEK. I ...

Bovada Casino - Verification process still pending after a week

I requested a withdraw from Bovada on Monday, was asked to verify my credit card, I submitted the files immediately after, 2 days later I got a ...

Bovada Casino - Delayed $4,800 payments and blocked my account

I am a very active Bovada Player(hall of fame member) and had great experiences with withdraws for years. In the meantime, I’ve lost a lot of money ...

Das Ist Casino - Closed account and didn't pay out 3.47 BTC

I played just a few times for few hours at Dasistcasino.com and first I won a little bit, then lost 0.3BTC, then wanted to get it back so tranferred 0 ...

Wunderino Casino - Delayed verification and cashout

hello i tried to transfer 1000 euro to my paypal account but wunderino blocked the payment and required a verification via ID and bill. I ...

NetBet Casino - Unfairly confiscated my winnings of €3,024

On 17th of June I made two deposits of 80€ each and won 3024.65€ on The Spin Lab slot. These were no bonuses attached to these deposits. The ...

Super Casino - Delayed Payment due to Prolonged Verification

I created my account in 2012. At the time, I went through a simple verification process of providing ID and evidence of the cards used to deposit. I ...

Casinoland - Refusing to process my withdrawal of £4,062

I am currently in Korea on business however I am a UK resident with a permanent UK address and I financed my account from a UK bank account. I have ...

Wunderino Casino - Verification and €4,800 payment still incomplete after weeks of waiting

Hello dear Askgamblers, i still wait to get my Account Verifying in Wunderino Casino. I Sent all my documents weeks ago and nothing happens. I also ...

Das Ist Casino - Changing T&C, refusing legitimate payment

So i played with this casino for quite some time, i think i registered eind 2016, or beginning of 2017. I have deposited a couple of times, then ...

NetBet Casino - Delaying 1.5k Withdrawal

Hello, I have roughly a £1.4k withdrawal on casino and £150 withdrawal on sports. After withdrawing I was asked for a utility bill and photos of ...

Wunderino Casino - Slow on account verification and payment

I want to pay my big 8,000 € winnings but now I have to verify my account which always goes on for days. Have sent all the necessary documents, but ...

LeoVegas Casino - Refusing to send money to my Neteller account without a valid reason

I have played for many years at LeoVegas. Never a problem with deposits (through Paysafe and Neteller for the last years) and Payouts. My lasts ...

Wunderino Casino - Troubles with verification

Hello, i won around 1400€ at Wunderino after i payed in around 900€ in the past few days. As I tried to transfer it to my PayPal Account (not the ...

Planet 7 Casino - Fund's Never Reached My Account

After months of submitting documentation I finally got an email stating that my funds were being transferred into my bank account in 5-7 business days ...

Wunderino Casino - Verification still incomplete

Hello, i wait to get my Account Verifying in Wunderino Casino. I Sent all my documents on tuesday and i dont get any answers or something like that. ...

Split Aces Casino - Withdrawal approved, then asking again for my documents and stalling payment

25/8 I made my first deposit at split aces casino... in a day I lost almost €900,- stupid and bad luck! But the only one to blame is myself! 27 ...

Spartan Slots Casino - Poor customer service, no explanation regarding my winnings

I have had little help or communication or any thing from the casino my account. I’d was successfully verified yet they put my winnings back in my ...

EmuCasino - Not Verified, Not Impressed, Not Surprised

Hello, I uploaded my verification documents to Emu over a week ago so I could avoid the usual delays when it came time to have a play and be lucky ...

Cozino Casino - Delayed Verification Of Docs

I signed up and deposited with this casino a week ago with no problems. The issue arises when I tried to play with my deposited funds it asked me to ...

Wunderino Casino - Waiting too long for verification and payout

Hello there, so after I won a bit of a higher amount (8000€) Wunderino sent me an eMail with verification instructions. I followed them step ...