Verification waiting too long

Hello,

I would like to file a complaint regarding the extremely long verification and withdrawal process on my account.

I uploaded all requested verification documents about a week ago, but they are still pending approval. My withdrawal has also not been processed.

I have contacted live support multiple times. Most of the time nobody responds, and when I do receive a reply, I only get repeated messages about technical maintenance and delays, without any real information about my account or estimated processing time.

At this point, I am very concerned about:

the status of my verification,

the status of my withdrawal,

and the lack of proper customer support.


All requested documents have already been submitted, and I would like this issue resolved as soon as possible.

Please review my account and provide a proper update regarding my withdrawal and verification.

Thank you.