Solved Casino Complaints

Silver Oak Casino - Over 4 months and still no payment!

My withdrawal was approved on 3/9/2017. All my documents were verified in January. I've spoken on the phone with reps and they say they don't ...

Lord Lucky Casino - Cancelling payout with no explanation at all

Hi, i deposited 29.07.2017 23:26 60 euro and recived 60 euro bonus. at around 02:00-03:00 on the 30th i was finished with my wagering, at that point i ...

Cool Cat Casino - Delayed payment of $5560

Greetings. On 4/15/17 I played and won (after bonuses were deducted per terms/conditions... I've been doing this for a while - I'm well aware of how ...

Royal Ace Casino - Still No Payment After Almost 3 Months

I requested a withdrawal of $2300 on 2/21/17. They deducted the bonus and approved $1980 on 2/23/17. I also requested 3 withdrawals of $2400 each on ...

Planet 7 Casino - Waiting over 5 months for approved withdrawals

I have 2 pending withdrawals, each for $1000 (total of $2000). One has been approved since January 2017 and the second since February or March 2017. I ...

Play Casino - Unjustified confiscation of 16590€ in winnings

Hello. I won this life changing money from Play Casino while i was playing slots. I have used this Casino for some months now and always been ...

21 Dukes Casino - Unjustified account closure and confiscation of 2000 euro

I registered and made a deposit of 258.58 euro on 05/07/2017 with Bitcoin. Won 2000 euros and did not receive any bonuses. When requested the ...

Rizk Casino - Violating their own terms regarding Self Exclusion

The following is found under the ''Responsible gambling'' tab: ''We, as humans, need to look after ourselves in every aspect of our lives and should ...

Casilando Casino - Did not receive free spins on sign up

I joined this site last night and to be honest it looked a really nice site easy to navigate good choice of games, 24/7 help etc. However it states on ...

Ruby Slots Casino - Not getting my winnings

owed over $6000 from jan and feb 2017 but keep getting the same response week after week it has been sent to the prosessor and but still no payments ...

Pocketwin Casino - Self exclusion request totally ignored

I had been spending a lot of money using phone bill and decided to self exclude, I first emailed pocketwin on 7/5/17 and didn't hear anything back. I ...

b-Bets Casino - Still waiting for my 825 euro withdrawal

They said that they process payout after approximately 48 hours. I made withdrawal request 15-07-2017. They canceled it 18-07-2017 and nothing said me ...

Club Player Casino - No information on my delayed payment

I have to create a complaint because I can not contact the casino support service, there are no operators in the chat, no one answers me to the sent e ...

Slot Madness Casino - Trying to get the ball rolling again with my payment

Hello Ms. Tawni, I requested on July 07, 2017 a withdraw of 500.00. Usually I would have gotten an email approving the withdraw by now but ...

Mr Mega Casino - Failed to pay welcome bonus

Joined up with the offer of 100% deposit match upto £200 so deposited £200 but no bonus was given. Spoke with live support who said that management ...

Planet 7 Casino - No payment or information about it after 47 days

I had a withdrawal of $925.00 that was approved on June 1, 2017. Speaking to one of the representatives, they informed me that I would be placed on ...

Staybet Casino - Delaying my cashout

I have 1200 euros i want to withdrawal, Staybet has stalling this withdrawal for weeks. First they claimed problems with neteller, then i switched to ...

Mr Green Casino - 17th day of pending withdrawals

Mr Green Case number-01425479 On 6/7/17 I deposited £250 into mr green casino which had a hefty £6.25 charge which may have taken a grand total ...

King Billy Casino - Unfairly refusing withdrawal and blocking my account after changing and applying terms retroactively

Hi Askgamblers, My name is Peter, I recently signed up and opened an account to the casino site “King Billy” on Friday 07.04.2017 to play my ...

Prism Casino - Delayed $8000 in payments

On 03/30/17 I won on the tournament prism casino $8000 and I did the request on that dates⬇️⬇️⬇️ $2500 03/31/17=$2375 04/06/17 $2500 ...

Planet 7 Casino - Long overdue payment

I've had some smaller wins over time and often played them back because everything there takes so long... But in particular.. I won over 5000.00 in ...

Royal Ace Casino - Delays and false information

On May 17th I submitted a withdrawal for $485 and it was approved shortly after. Two weeks later a representative told me that it had been sent to ...

7 Spins Casino - No response from casino about withdrawal

I have received no response from my withdrawal since 6/28/17. I sent them the documents they asked for and did not receive any response confirming my ...

I feel abused by mFortune casino, my payment problems!

I am registered in mFortune mobile casino with mobile number: < phone number removed > registered in m-fortune.co.uk on 13.02.2013. There I was ...