Solved Casino Complaints

Betchaser Casino - Balance after successfully wagered bonus decreased from €1,850 to €86 for no reason

Hey AskGamblers,I deposited 25€ at Betchaser on 28.07.20 1:48 (Germany Time) with a 120% Deposit bonus.I got an 2299€ win when i had around 1,2k ...

Slots of Vegas Casino - Withdrawal Problems

I have requested a withdrawal on June 22,2020 after my request I was sent to the HooYu verification process and submitted proper documentation and ...

CrazePlay Casino - Unfair confiscation of winnings

I am a real money player on that casino and I got weekly cashback, was able to wager it (40x) and finally requested a withdrawal of 445 Euro.Beside ...

Kassu Casino - Delayed withdrawal over 1900 pounds

Still waiting on a withdrawal from Kassu Casino,Signed up Wednesday 25th March 2020.27/03/2020 -Won 1919.75, withdrew straight away.22/04/2020 - A ...

Betmaster Casino - No way to receive my funds, customer support wont help

I want to withdrawal my funds but I keep getting this message:"We were unable to withdraw funds from your account on Betmaster. Please try again or ...

Rizk Casino - Withdrawal Delayed Again

Hi Team,I placed a withdrawal request on the 19th Of July , till date this is not being approved.I have sent numerous emails but the only explanation ...

Raging Bull Casino - It's day 12 since my withdrawal request...

I put in a request for my withdrawals for 1000. I keep getting the run around and keep getting asked to submit my wiring info which I did to 4 ...

Unique Casino - Waiting for payment

Hallo AskGamblers team.I hope you can me help whit my withdrawal. I wait one week on my money on unique casino and they will not get my withdrawal ...

Raging Bull Casino - Payment not received in given time frame

Hi, I am waiting on a payment from Raging Bull casino in the amount of $852. I have received emails from them stating that it was sent for payment on ...

Fortune Clock Casino - Declining withdrawals

I've been playing this casino for a while making many deposits, I eventually got to withdraw 500 euros, after 2 rejected it eventually got approved ...

GreenSpin.bet Casino - Unfair confiscation of cashable winnings from deposit match bonus

My cashable winnings of over $3500 was confiscated soon as I cleared the wager requirement. When I contacted chat, the agent (Lucy) tells me the ...

Cool Cat Casino - Waiting to long for payment

Hello, while I want to believe there is simply an increase in player activity just causing delays. Yet i do not feel it is fair to perpetually stall ...

888 Casino - Withdrawal of Funds Not Credited in Bank Account

I placed withdrawal instructions (you can see the confirmation numbers below) on the following dates:July 13 373937047239 $300July 14 374090855701 ...

Rembrandt Casino - Approved payout, very delayed

I have one Approved payment ( 110 EUR ) since 13 days , every day i ask live support they tell me that i will get updates soon but nothing move and no ...

WinFest Casino - No payment of 27 pending withdrawals

Dear AskGamblers,I recently signed up and created an account with Winfest Casino. I checked their site, they had an valid MGA (Malta Gaming Authority ...

Dazzle Casino - Improperly applying terms

I signed up with Dazzle Casino and deposited £200. I received a £200 bonus. I read their bonus terms thoroughly and they mention that the max bet on ...

Prism Casino - Payments Delayed

I've been waiting well beyond their stated withdrawal processing time frames for bitcoin payments totaling over $2500. I have an $1800 withdrawal that ...

7BitCasino - Deposit not credited to account

Deposited 65 euros via Skrill / Rapid Transfer, first depo bonus in mind. The deposit was not credited to my account. Submitted the issue to customer ...

7BitCasino - 300Euro deposit does not show up after more than 2 weeks

I made a deposit of 300€ on 9th July to 7bitcasino via Rapidtransfer. Which is normally real time and money shows up after doing the transaction. ...

Queen Play Casino - Deposit debited from Netteler account but not credited to my casino balance

On July/10 I deposited 53$ from netteler to casino money not get added in casino balance but get debited from my netteler account I chat with there ...

BOSS Casino - Closure even though my account was verified

In 11 of March I made a deposit of 40 euros with Skrill and took a 20 euros bonus, played the total amount with max 2 euros in the Slot "The Dog House ...

Betway Casino - Sent the wrong payment to an incomplete account number

I never received a $1550 withdrawal from my miscing4life account even after 11 business days, yet they insist the payment went through and are denying ...

Casino Planet - Delayed payment

I tried to withdraw funds on 12/07, I then submitted verification documents on 12/07. I still haven’t received any funds and it’s been a week. I ...

Raging Bull Casino - Refuse to pay or assist me and decline to explain why

I have screen shots and emails of the correspondents between the casino and I if possible please inform me on how and where to upload screenshots and ...