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Withdrawal Requests Declined


10 hours ago

Transaction ID: 531703855

Withdrawal Amount: 294,000.00

Transaction Date: 9 October 2026


I am filing this complaint against Dafabet for declining my withdrawal despite submitting the requested verification documents.


Dafabet asked me to provide the front and back of my Aadhaar card, along with photographs of myself holding the front and back of the card. I attempted to upload these documents through my account, but the upload section was showing an error. I immediately informed Dafabet about this issue and emailed all the requested documents to docume­nts­@da­fab­et.com on the very same day they requested them.


Despite submitting the documents and following up with their team, my withdrawal request was declined. I have now submitted two new withdrawal requests, but I am concerned about further delays despite having already complied with their verification requirements.


I request AskGamblers to intervene and help me get my withdrawal processed. I have cooperated with Dafabet’s verification process and provided the requested documents through email when their website’s upload functionality was not working.


My expectation is that Dafabet processes my new withdrawal requests without further unnecessary delays. I am seeking the release of my funds, not another prolonged verification process for documents I have already submitted.


I have submitted new withdrawal request of 413686. Kindly Process it.

Disputed Casino Dafabet Casino
Amount ₹413686

Discussion

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Dafabet Casino Complaint Stats

Resolved 1497 / 1571
Avg. Amount $1,143
Avg. Complaint Duration 10 days
Avg. Response Time 2 days

Dafabet Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 891 out of 932 complaints in this category have been resolved.
This operator's average complaint duration is 10 days, while the average duration across all operators is 8 days.

Dafabet Casino Complaints

See all complaints for this casino
System Lockout and Unlawful Retention of Funds Account

Hello AskGamblers Team and Dafabet Representative, I am filing a formal complaint against Dafabet regarding the UNLAWFUL RETENTION OF FUNDS and system deadlock on my account (Username: SAMUDINOV04). The amount in dispute is 1,068.24 USDT. My account is fully verified. Currently, my real cash balance is 1,068.24 USDT, and there is an active loyalty bonus with a remaining wagering requirement of 160.00 USDT. The casino platform blocks my withdrawal with "Code: 311", demanding that I complete the wager. However, the Dafabet Risk Team has strictly restricted my maximum betting limit to ZERO ("You are not permitted to place wagers online"). This creates an absolute technical paradox: the casino forces me to complete a 160 USDT wager but physically blocks me from placing a single bet. According to Paragraph 4 of Dafabet's official Promotion Regulations, every customer has the right to forfeit an active bonus at any time. I have repeatedly contacted customer support via live chat and email requesting a MANUAL BONUS FORFEIT (deducting the initial bonus and unlocking my remaining real money for withdrawal). Instead of resolving this system error, customer support ignores the paradox and constantly replies with automated templates. This is a deliberate withholding of my personal funds. I request that Dafabet to manually remove the 160 USDT wager block and fully process my 1,068.24 USDT crypto withdrawal immediately. I am attaching screenshots of the cash balance, Code 311 block, and zero betting limits as proof. Thank you,

< username removed >

Chart Pointer
81h left
$1,068
INR Withdrawal Not Received

Dear AskGamblers Team,


I am submitting this complaint regarding a missing ₹27,000 withdrawal from Dafabet. My withdrawal is marked as successful, but I have received only part of the amount in my bank account.


On October 4, 2026, at 9:46:59 AM, I made a withdrawal request for ₹45,000 from Dafabet through a local bank transfer.


The withdrawal details are:

  • Transaction ID: 531087175
  • Withdrawal request date: October 4, 2026
  • Withdrawal request time: 9:46:59 AM
  • Total withdrawal amount: ₹45,000
  • Withdrawal status: Successful


On October 11, 2026, Dafabet customer support confirmed by email that the ₹45,000 withdrawal had been successfully processed from their end on October 5, 2026, at 10:09:07 AM IST.


However, I received only ₹18,000 in my bank account. The remaining ₹27,000 has not been credited.


The payment reference details are:

  • Received amount: ₹18,000
  • Received payment UTR: 627814172442
  • Missing amount: ₹27,000
  • UTR 1 for the missing payments: 627817623964
  • UTR 2 for the missing payments: 627817785263


There is one very important point I want to highlight.


The UTR number 627814172442 for the ₹18,000 payment is clearly reflected in my official bank statement. However, the other two UTR numbers, 627817623964 and 627817785263, provided for the missing ₹27,000 are not reflected anywhere in my bank statement.


I am attaching my official bank statement as supporting evidence, along with my Dafabet withdrawal history screenshot and relevant customer support communications.


I have contacted Dafabet customer support several times regarding this missing payment. Their representatives have repeatedly informed me that the withdrawal was processed successfully and that their payment provider is investigating the issue.


On October 11, 2026, at 9:54 AM IST, I emailed my official bank statement to Dafabet support. However, during a subsequent live chat, their representative asked when and where I had submitted the statement.


Even after I provided those details, I did not receive clear confirmation that my bank statement had been reviewed.


Later, at 1:06 PM on October 11, Dafabet sent another email confirming that the withdrawal had been processed from their end and requesting an official bank statement again.


The support team requested a statement covering October 2, 2026, to the current date, including the IFSC code. However, my bank's online statements do not display the IFSC code, while bank-issued statements containing the IFSC code are available only up to the previous day.


I have already made efforts to provide the required banking evidence. My main concern remains that the two UTR numbers associated with the missing ₹27,000 do not appear in my bank transactions.


I have previously experienced a similar withdrawal issue with another betting operator. That issue was resolved after I submitted a complaint through AskGamblers. The operator identified a technical failure and returned the missing funds to my gaming balance.


I am requesting AskGamblers to assist me with this Dafabet withdrawal issue as well.


I respectfully request Dafabet to verify both missing UTR numbers with their payment provider and provide valid, traceable payment confirmation showing where the ₹27,000 was transferred. If the payments were unsuccessful, failed or returned by the banking system, I request that the missing ₹27,000 be returned to my Dafabet account or successfully credited to my bank account.


I am not making any general accusation against Dafabet, and I am not requesting additional compensation. I only want my missing ₹27,000 to be properly traced and returned.


I kindly request AskGamblers to investigate this matter and assist in obtaining a clear resolution.


Thank you.

Chart Pointer
81h left
₹27,000